Teletext Holidays Reviews

Name: Teletext Holidays
Address: 71-75 Shelton Street, London, City of London
Rating: 2.26

2.3 Rating 1,607 Reviews

32 %

of reviewers recommend Teletext Holidays

Company Reviews

Metrics

Info

2.3

Based on 1,607 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Teletext Holidays:

Book and travel with confidence. At Teletext Holidays we offer a huge choice of holiday deals from leading ATOL-protected partners to help you find the perfect beach getaway.

Teletext Holidays (trading as teletextholidays.co.uk) is under the new ownership and management of Teletext Travel Ltd, having acquired the necessary intellectual property (IP) from the liquidators of the former owners Teletext Ltd. As an independent entity, we want to clarify that we have no affiliations with the previously known Truly Travel Ltd or Teletext Ltd, both of which entered liquidation in 2021 and 2023, respectively. Following their liquidation, they were acquired by Teletext Travel Ltd.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kennth was very helpful whilst finalising payment of my holiday.”

Helpful Report

Posted 6 months ago

Hey Kimberley, Hey, Thank you for sharing your review! We're happy to hear that Kenneth provided you with a great service and assisted in sorting your payment. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 6 months ago

“Very helpful payment for the holiday was sorted straight away by Kennth”

Helpful Report

Posted 6 months ago

Hey, Thank you for sharing your review! We're happy to hear that Kenneth provided you with a great service and assisted in sorting your payment. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 6 months ago

“Thank you for your help Andy was very helpful today with my enquiry”

Helpful Report

Posted 6 months ago

Hey Richard, Thank you so much for your kind words, we’re pleased to hear you had a great experience with Andy. Your satisfaction is our top priority. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 6 months ago

“Kenneth was very polite and helpful. I didn’t have long to wait from first calling. Great service.”

Helpful Report

Posted 6 months ago

Hey, Thank you for sharing your review! We're happy to hear that Kenneth provided you with great service and assisted in finding the best holiday option for you. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 6 months ago

“Jst grand thankyou”

Helpful Report

Posted 6 months ago

Hey, Thank you very much for your review. We’re delighted to hear you received great service and hope you have a wonderful time away. As you were satisfied with your experience, would you mind updating your star rating from 1 star to 5 stars? It would mean a lot to us and help others learn about the quality of our service. Thanks once again. Belle

Posted 6 months ago

“Adam was very helpful, professional, and kind. He was exceptionally helpful when booking my holiday and extremely patient. Such an amazing service.”

Helpful Report

Posted 6 months ago

Hi Asif, Thank you for sharing your review! We're happy to hear that Adam provided you with a great service and assisted in finding the best holiday option for you. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 6 months ago

“Tremdous customer service. Booking via the telephone booking centre was an absolute breeze. The agent a wonderful lady named Jessy was attentive very efficient and so helpful it made the process of booking an absolute pleasure. Teletext holidays are now my go to holiday booking company. Thank you Jessy x”

Helpful Report

Posted 6 months ago

Hey Alan, Thank you so much for your wonderful review! We're absolutely delighted to hear that Jessy provided you with great and efficient service, making the booking process enjoyable. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 6 months ago

“Fantastic”

Helpful Report

Posted 6 months ago

Hey Mohammed, Thank you so much for your kind words, we’re pleased to hear you had a great experience. Your satisfaction is our top priority. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 6 months ago

“Andy was super helpful 🌟”

Helpful Report

Posted 6 months ago

Hey there, Thank you so much for your fantastic review! We’re thrilled to hear that Andy was super helpful during your experience. Your feedback means a lot to us and helps us continue to improve our service. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again Belle

Posted 6 months ago

“Very helpfull”

Helpful Report

Posted 6 months ago

Hey, Thank you for sharing your review! We're happy to hear that our agent provided you with a great service and assisted in finding the best holiday option for you. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 6 months ago

“Zain was so helpful I was stressed about my boarding passes he did it all for me and I am so greatful”

Helpful Report

Posted 6 months ago

Hey Barbara, Thank you for your wonderful feedback! We're delighted to hear that Zain was able to assist you and help with obtaining your boarding passes. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 6 months ago

“Andy has given me the proper bag of information thank you!”

Helpful Report

Posted 6 months ago

Hey Andy, Thank you for sharing your review! We're happy to hear that Andy provided you with a great service and provided you with all the information you needed. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 6 months ago

“Andy has send me the confirmation of my booking”

Helpful Report

Posted 6 months ago

Hey, Thank you for sharing your review! We're happy to learn that Andy provided you with a great service and arranged for your confirmations to be emailed to you. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again Belle

Posted 6 months ago

“Dealt with my questions professionally and with patience. I got the answers I needed from Zane.”

Helpful Report

Posted 6 months ago

Hey, Thank you for sharing your review! We're happy to hear that Zane provided you with a great service and answered all your questions. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 6 months ago

“Dealt with my questions professionally and with patience. I got the answers I needed from Zane.”

Helpful Report

Posted 6 months ago

Hey, Thank you so much for your kind words, we’re pleased to hear you had a great experience with Zane. Your satisfaction is our top priority. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 6 months ago

“Very helpful and found us the best deal for our searches. Sumeer was great.”

Helpful Report

Posted 6 months ago

Hey, Thank you so much for your kind words, we’re pleased to hear you had a great experience with Sumeer who was able to find you the perfect deal. Your satisfaction is our top priority. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 6 months ago

“Great experience spoke with a gentleman called mark he was great and we have now booked a great holiday would definitely recommend using teletext holidays to my friends and family and mark was so helpful big thanks”

Helpful Report

Posted 6 months ago

Hey Ade, Thank you for your wonderful review! We're thrilled to hear about your great experience with Mark and that he was able to assist you in booking the holiday you were looking for. Your recommendation means the world to us! We appreciate you choosing Teletext Holidays and are excited to help you with all your future travel needs. Thanks again Belle

Posted 6 months ago

“I’d really like to thank Andy for all of everything , He was so helpful and patient from start to finish, Thanks again”

Helpful Report

Posted 6 months ago

Hey Leanne, Thank you so much for taking the time to share your experience! We're delighted to hear that Andy was able to assist you in finding the perfect holiday. Your kind words truly mean a lot to us. We appreciate you choosing Teletext Holidays, and we look forward to helping you with your future travel plans! Belle

Posted 6 months ago

“Adam made the process smooth and ensured everything was handled.”

Helpful Report

Posted 6 months ago

Hey James, Thank you so much for sharing your review. We are pleased to hear you found our agent Adam friendly and helpful. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 6 months ago

“First interaction with Sarkar, making inquiries to book a short break. Had a calm, helpful and friendly approach, very professional. Helped me to find a good break to celebrate joint birthdays with my granddaughter. Zane, from customer support has been equally understanding, helpful and friendly. This is the first time I've used Teletext to book a holiday, so far the service was impressive. I would recommend this team/ company to family and friends. 5 stars”

Helpful Report

Posted 6 months ago

Hey, Thank you for your kind words! We're glad to hear that Sarkar helped you find the perfect holiday package. It’s wonderful to know that we met your expectations and that everything from booking to speaking to Zoe in our customer service team went smoothly. Your feedback serves as a great motivation for all our agents and we thank you for taking the time to share your happy experience. We hope you enjoy every moment of your holiday. Thanks once again for the feedback, it means a lot. Belle

Posted 6 months ago

Teletext Holidays is rated 2.3 based on 1,607 reviews