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Teletext Holidays Reviews

2.2 Rating 1,595 Reviews
32 %
of reviewers recommend Teletext Holidays
2.2
Based on 1,595 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
2.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Teletext Holidays Reviews

About Teletext Holidays:

Book and travel with confidence. At Teletext Holidays we offer a huge choice of holiday deals from leading ATOL-protected partners to help you find the perfect beach getaway.

Teletext Holidays (trading as teletextholidays.co.uk) is under the new ownership and management of Teletext Travel Ltd, having acquired the necessary intellectual property (IP) from the liquidators of the former owners Teletext Ltd. As an independent entity, we want to clarify that we have no affiliations with the previously known Truly Travel Ltd or Teletext Ltd, both of which entered liquidation in 2021 and 2023, respectively. Following their liquidation, they were acquired by Teletext Travel Ltd.

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Anonymous
Anonymous  // 01/01/2019
I left a 5-star review 4 days ago because they kept asking me to rate them after every call — but I’m taking it back. After paying thousands for a family holiday, I had to chase them across departments for days to get basic confirmation emails and payment receipts. At one point, I even received a warning that my holiday would be cancelled after I had paid. The whole process was messy, unprofessional, and stressful. I wouldn’t wish this experience on anyone. The only reason they have so many good reviews is because people leave them before the real problems begin. I don’t recommend this company.
Helpful Report
Posted 1 month ago
Hi Asma, Thank you for sharing your review. We are truly sorry to hear about your experience with our customer service team. This is not the level of service we aim to provide. We are taking your feedback seriously and will address this with our team to ensure it does not happen again. If there’s anything more we can do to assist you or improve your experience, please let us know at support@teletext.co.uk. Thank you for choosing Teletext Holidays and for your feedback. We wish you a most enjoyable holiday. Thanks again, Sam
Posted 1 month ago
Kenneth was a great help
Helpful Report
Posted 1 month ago
Hi Thank you for your lovely feedback! We're so pleased to hear that Kenneth was a great help, he'll be thrilled to know he made a positive impact. Thank you for choosing Teletext Holidays. We truly appreciate your feedback and wish you a most enjoyable holiday. Thanks again, Sam
Posted 1 month ago
Kenneth was very helpful
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Posted 1 month ago
Hey Michael Thank you for your lovely feedback! We're so pleased to hear that Kenneth was very helpful, he'll be thrilled to know he made a positive impact. Thank you for choosing Teletext Holidays. We truly appreciate your feedback and wish you a most enjoyable holiday. Thanks again, Sam
Posted 1 month ago
Gavin was very helpful and solved my problem. Thank you
Helpful Report
Posted 1 month ago
Hey Heather Thank you for sharing your review! We're very happy to hear that Gavin was helpful and that he found a solution for you. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday. Thanks again, Sam
Posted 1 month ago
Gavin was a great support in helping me complete my booking!
Helpful Report
Posted 1 month ago
Hey Anonymous Thank you for sharing your review! We're very happy to hear that Gavin was supportive in the completion of your booking. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday. Thanks again, Sam
Posted 1 month ago
Very helpful - gavin was very helpful
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Posted 1 month ago
Hey Amanda, Thank you for sharing your review! We're very happy to hear that Gavin was helpful. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday. Thanks again, Sam
Posted 1 month ago
Gavin was very helpful and professional. Thank you
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Posted 1 month ago
Hey Louise Thank you for sharing your review! We're very happy to hear that Gavin was helpful and professional. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday. Thanks again, Sam
Posted 1 month ago
Spoke with Gavin who helped me do an online checking and his customer service was excellent.
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Posted 1 month ago
Hey AK Thank you for sharing your review! We're very happy to hear that Gavin offered excellent customer service and that he assisted you with the online check-in. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday. Thanks again, Sam
Posted 1 month ago
Gavin was helpful to sort out the boarding pass and explain very well.
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Posted 1 month ago
Hey Anonymous Thank you for sharing your review! We're very happy to hear that Gavin was helpful. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday. Thanks again, Sam
Posted 1 month ago
Gavin was very helpful thank you for all the help you gave us
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Posted 1 month ago
Hey Helen Thank you for sharing your review! We're very happy to hear that Gavin was helpful. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday. Thanks again, Sam
Posted 1 month ago
Very helpful
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Posted 1 month ago
Hey Albena Thank you for sharing your kind review and for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday. Thanks again, Sam
Posted 1 month ago
Zane was really patient with my enquiries and dealt with them all perfectly and told me everything I needed to know and sent me the information I was asking for with no problem.
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Posted 1 month ago
Hey Anoymous Thank you for sharing your review! We're very happy to hear that Zane assisted you so effectively. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday. Thanks again, Sam
Posted 1 month ago
Andy helped me with my checking today!
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Posted 1 month ago
Hey Anonymous Thank you for sharing your review! We're very happy to hear that Andy was helpful. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday. Thanks again, Sam
Posted 1 month ago
Kenneth was very professional in completing our payment for our holiday, very quick and easy using the payment team at Teletext.
Helpful Report
Posted 1 month ago
Hey D Munro, Thank you for sharing your review! We're very happy to hear that Kenneth and the payment team assisted you so effectively. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday. Thanks again, Sam
Posted 1 month ago
Kenneth was helpful
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Posted 1 month ago
Hey Jane Thank you for sharing your review! We're very happy to hear that Kenneth was helpful. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday. Thanks again, Sam
Posted 1 month ago
Gavin was absolutely so helpful. Did not rush or pressure me into anything. Just helped us get the right holiday.
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Posted 1 month ago
Hey Rich Thank you for sharing your review! We're very happy to hear that Gavin was so helpful. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday. Thanks again, Sam
Posted 1 month ago
Andy was very professional and helpful and kind 😄
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Posted 1 month ago
Hey Adriana Thank you for sharing your review! We're very happy to hear that Andy was kind and helpful. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday. Thanks again, Sam
Posted 1 month ago
Andy has helped me today. Very kind.
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Posted 1 month ago
Hey Mandy Thank you for sharing your review! We're very happy to hear that Andy was helpful. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday. Thanks again, Sam
Posted 1 month ago
All was good
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Posted 1 month ago
Hey Eunice Thank you for sharing your review! We're very happy to hear that all was good! Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday. Thanks again, Sam
Posted 1 month ago
Many thanks to Bruce and Gavin for all off their help with booking my holiday. Very polite and very helpful.
Helpful Report
Posted 1 month ago
Hey Anonymous, Thank you for sharing your review! We're very happy to hear that Bruce and Gavin were both polite and helpful. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday. Thanks again, Sam
Posted 1 month ago
Teletext Holidays is rated 2.2 based on 1,595 reviews