Teletext Holidays Reviews

Name: Teletext Holidays
Address: 166 College Road, London, Harrow
Rating: 2.69

2.7 Rating 1,967 Reviews

43 %

of reviewers recommend Teletext Holidays

Company Reviews

Metrics

Info

2.7

Based on 1,967 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Teletext Holidays:

Book and travel with confidence. At Teletext Holidays we offer a huge choice of holiday deals from leading ATOL-protected partners to help you find the perfect beach getaway.

Teletext Holidays (trading as teletextholidays.co.uk) is under the new ownership and management of Teletext Travel Ltd, having acquired the necessary intellectual property (IP) from the liquidators of the former owners Teletext Ltd. As an independent entity, we want to clarify that we have no affiliations with the previously known Truly Travel Ltd or Teletext Ltd, both of which entered liquidation in 2021 and 2023, respectively. Following their liquidation, they were acquired by Teletext Travel Ltd.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Queries resolved today by Andy. Thanks for being so helpful and so quickly”

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Posted 1 week ago

Hi Thank you for your lovely feedback! We’re delighted to hear that Andy was able to resolve your queries quickly and was so helpful throughout. We’ll be sure to pass your kind comments and thanks on to him. Thank you for choosing Teletext Holidays! Warm regards, Nicole

Posted 1 week ago

“I would have given 5 stars but I had some difficulty confirming the last payment. Aaron was helpful in sorting this out though. Paul”

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Posted 3 weeks ago

Hi Paul Thank you for your feedback! We’re sorry you experienced some difficulty confirming your final payment, but we’re delighted to hear that Aaron was helpful and managed to resolve the issue for you. We’ll be sure to pass your kind comments on to Aaron and share your feedback regarding the payment confirmation process with the relevant team. Thank you for choosing Teletext Holidays, and we hope you have a fantastic holiday! Warm regards, Nicole

Posted 3 weeks ago

“Kenneth was very good”

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Posted 3 weeks ago

Hi Jeremy Thank you for your lovely feedback! We’re delighted to hear that Kenneth provided you with great service. We’ll be sure to pass your kind comments on to him. Thank you for choosing Teletext Holidays! Warm regards, Nicole

Posted 3 weeks ago

“Very friendly and help from keneth”

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Posted 4 weeks ago

Hi Karen Thank you for your lovely feedback! We’re delighted to hear that Kenneth was friendly and helpful and provided you with great service. We’ll be sure to pass your kind comments on to him. Thank you for choosing Teletext Holidays! Warm regards, Nicole

Posted 4 weeks ago

“Very friendly and help from keneth”

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Posted 4 weeks ago

“Very friendly and help from keneth”

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Posted 4 weeks ago

Hi Karen Thank you for your lovely feedback! We’re delighted to hear that Kenneth was very friendly and helpful throughout your experience. We’ll be sure to pass your kind comments on to him. Thank you for choosing Teletext Holidays! Warm regards, Nicole

Posted 4 weeks ago

“Very friendly and help from keneth”

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Posted 4 weeks ago

“Rang today and was helped by Kenneth Was very helpful”

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Posted 1 month ago

Hi, Thank you for your lovely feedback! We’re delighted to hear that Kenneth was very helpful when you called us today. We’ll be sure to pass your kind comments on to him. Thank you for choosing Teletext Holidays! Warm regards, Nicole

Posted 1 month ago

“Thank you so much for all your help. Andy was so hopeful in helping with booking and completing the last payment of our holiday. So excited! Thank you again”

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Posted 1 month ago

Hi Tiffany, Thank you for your lovely feedback! We’re glad Andy could assist with the booking and the final payment, and that you’re feeling excited about your holiday. We’ll be sure to pass your thanks on to Andy. Warm regards, Nicole

Posted 1 month ago

“Very good service only let down by the payment section on the app which wouldn't work but Kennett saved the day by sending a link when I called.Well done to him!”

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Posted 1 month ago

Hi there, Thank you for your feedback! We’re pleased to hear that you received very good service, although we’re sorry you experienced difficulties with the payment section. We have passed your concerns to our Tech team to ensure there are no issues. It’s great to know that Kenneth was able to step in and quickly resolve the issue by providing you with an alternative payment link. We’ll be sure to pass your kind comments on to him, well done, Kenneth! Thank you for choosing Teletext Holidays, and we hope you have a fantastic holiday! Warm regards, Nicole

Posted 1 month ago

“I spoke with Keneth from Teletex holidays he was extremely helpful and sorted my problem out for me ,well done Keneth.”

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Posted 1 month ago

“Thank you to Andy he has been very helpful.”

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Posted 1 month ago

“Aaron was helpful. Took a long time to change what was needed to be changed but got there in the end.”

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Posted 1 month ago

“Alan was very helpful, I'd certainly recommend him, and use his help again in the future.”

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Posted 1 month ago

“Aaron was helpful and explained any steps I need to take at the airport”

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Posted 1 month ago

“Andy did a fab job helping me today. Thank you for your support”

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Posted 2 months ago

“Aaron was very quick and polite to help me with a question tonight. All sorted Aaron thank you so much.”

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Posted 2 months ago

“Aaron resolved my issue well. Was quick to provide the info I needed”

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Posted 2 months ago

“I spoke to Andy today about my travel documents. He was very helpful and responded immediately to my query. He also promised to check with his supervisor and get back to me.”

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Posted 2 months ago

“Andy was helpful and polite in helping rectify an error with Teletext taking an extra payment. I am awaiting confirmation that the refund has been processed, but certainly Andy seems to have been prompt and responsive tonight.”

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Posted 2 months ago

Teletext Holidays is rated 2.7 based on 1,967 reviews