Teletext Holidays Reviews

Name: Teletext Holidays
Address: 71-75 Shelton Street, London, City of London
Rating: 2.22

2.2 Rating 1,581 Reviews

31 %

of reviewers recommend Teletext Holidays

Company Reviews

Metrics

Info

2.2

Based on 1,581 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Teletext Holidays:

Book and travel with confidence. At Teletext Holidays we offer a huge choice of holiday deals from leading ATOL-protected partners to help you find the perfect beach getaway.

Teletext Holidays (trading as teletextholidays.co.uk) is under the new ownership and management of Teletext Travel Ltd, having acquired the necessary intellectual property (IP) from the liquidators of the former owners Teletext Ltd. As an independent entity, we want to clarify that we have no affiliations with the previously known Truly Travel Ltd or Teletext Ltd, both of which entered liquidation in 2021 and 2023, respectively. Following their liquidation, they were acquired by Teletext Travel Ltd.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kenneth was very helpful”

Helpful Report

Posted 1 week ago

Hey Michael Thank you for your lovely feedback! We're so pleased to hear that Kenneth was very helpful, he'll be thrilled to know he made a positive impact. Thank you for choosing Teletext Holidays. We truly appreciate your feedback and wish you a most enjoyable holiday. Thanks again, Sam

Posted 1 week ago

“Thank you Gavin , extremely helpful.”

Helpful Report

Posted 1 week ago

Hey Anonymous Thank you for sharing your review. We're delighted to hear that Gavin was extremely helpful. Thank you for choosing Teletext Holidays. We hope you have an amazing holiday and we look forward to helping you plan many more. Thanks again, Sam

Posted 1 week ago

“GAVIN WAS EXTREMELY HELPFUL AND ANSWERED MY QUESTION STRAIGHT AWAY. He also created my payment link and was happy to help.”

Helpful Report

Posted 1 week ago

Hey Anonymous, Thanks for your great feedback! We're so pleased Gavin was able to assist quickly and make things easy for you. We’ll be sure to pass on your kind words! We wish you a most enjoyable holiday and we look forward to helping you plan many more in the future. Thanks again, Sam

Posted 1 week ago

“Gavin listened to what I said and followed my concerns up with an email. He was pleasant and easy to understand”

Helpful Report

Posted 1 week ago

Hey Anonymous, Thank you for sharing your review! We're happy to hear that Gavin assisted you so well and followed up with an email. We have shared your feedback with Gavin and the team who will be delighted. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again, Sam

Posted 1 week ago

“Very efficient and helpful, 2nd time I’ve used them and would definitely use them again and have already mentioned them to friends and family”

Helpful Report

Posted 4 weeks ago

Hey Mandy, Thank you for your kind review! We’re delighted to hear you've had a great experience with us for the second time. Your recommendation means a lot to us and we’re excited to be a part of your travel adventures once again. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 4 weeks ago

“After initial problems with holidays showing one price then a much higher price when going to book the agent eventually got one that was just within the price I was originally quoted. Will probably not use again if I experienced the same problem.”

Helpful Report

Posted 1 month ago

Hey Stephen, Thank you for your review and feedback! We’re sorry to hear about the initial confusion with pricing but are glad that our agent was able to assist you. We hope to have the opportunity to make your next booking experience smoother and enjoyable. Belle

Posted 4 weeks ago

“great service, very helpful and offered a few different alternatives”

Helpful Report

Posted 1 month ago

Hey Rebecca, Thank you for sharing your review! We're happy to hear that our agents provided you with a great service. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 1 month ago

“It was easy to tell them what I wanted how much I wanted to spend & it’s nice to speak to a person”

Helpful Report

Posted 1 month ago

Hey Murph, Thank you for sharing your review! We're happy to hear that our agent provided you with a great service and assisted in finding the best holiday option for you. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 1 month ago

“lisa was very helpful seached for the best deals very pleased. SIMON”

Helpful Report

Posted 1 month ago

Hey Simon, Thank you so much for your kind words, we’re pleased to hear you had a great experience with Lisa. Your satisfaction is our top priority. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 1 month ago

“Booked a last minute holiday with Teletext Holidays. I had spoken to Martin over two evenings trying to sort out best package and nothing was too much trouble. I know we took up so much of Martins time but he was so helpful and patient ensuring all was correct and we were totally happy. Thanks Martin”

Helpful Report

Posted 1 month ago

Hey Justin, Thank you for sharing your review! We're happy to learn that Martin provided you with a great service and assisted in finding the best holiday option for you. Your feedback serves as a great motivation for our sales agents and we thank you for taking the time to share your happy experience. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again Belle

Posted 1 month ago

“Thank you Kenneth for your explanation, I eagerly await my documents.”

Helpful Report

Posted 1 month ago

Hey, Thank you so much for your kind words, we’re pleased to hear you had a great experience with Kenneth. Your satisfaction is our top priority. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 1 month ago

“Tremdous customer service. Booking via the telephone booking centre was an absolute breeze. The agent a wonderful lady named Jessy was attentive very efficient and so helpful it made the process of booking an absolute pleasure. Teletext holidays are now my go to holiday booking company. Thank you Jessy x”

Helpful Report

Posted 1 month ago

Hey Alan, Thank you so much for your wonderful review! We're absolutely delighted to hear that Jessy provided you with great and efficient service, making the booking process enjoyable. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 1 month ago

“Dealt with my questions professionally and with patience. I got the answers I needed from Zane.”

Helpful Report

Posted 1 month ago

Hey, Thank you for sharing your review! We're happy to hear that Zane provided you with a great service and answered all your questions. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 1 month ago

“Dealt with my questions professionally and with patience. I got the answers I needed from Zane.”

Helpful Report

Posted 1 month ago

Hey, Thank you so much for your kind words, we’re pleased to hear you had a great experience with Zane. Your satisfaction is our top priority. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 1 month ago

“Struggling to access the payment portal Andy helped my to overcome access difficulties”

Helpful Report

Posted 1 month ago

Hey, Thank you for taking the time to share your experience! We're glad to hear that Andy was able to assist you with the difficulties you experienced. Thank you for choosing Teletext Holidays, and we hope you have a fantastic trip ahead! Thanks again Belle

Posted 1 month ago

“Zane was lively and thorough. I was happy with my end result and only reason for the 4star is the price was a bit steep for 4nights during off peak times.”

Helpful Report

Posted 1 month ago

Hey Kerry, Thank you so much for your kind words, we’re pleased to hear you had a great experience. Your satisfaction is our top priority. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 1 month ago

“Thank you Zane, great customer service 👍”

Helpful Report

Posted 1 month ago

Hey, Thank you so much for your kind words, we’re pleased to hear you had a great experience with Zane. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We would like to extend a heartfelt thank you for booking with us and we are thrilled to be a part of your travel plans! Here’s to making lots of happy memories on your holiday. Thanks again Belle

Posted 1 month ago

“I found Ryan very helpful in finding my holiday at the right price”

Helpful Report

Posted 1 month ago

Hey, Thank you so much for your kind words, we’re pleased to hear you had a great experience with Ryan. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We would like to extend a heartfelt thank you for booking with us and we are thrilled to be a part of your travel plans! Here’s to making lots of happy memories on your holiday. Thanks again Belle

Posted 1 month ago

“Happy with the service, and Lisa was very helpful, all documents sent within 24 hours!”

Helpful Report

Posted 2 months ago

Hey Alison, Thank you so much for your kind words, we’re pleased to hear you had a great experience with Lisa. Your satisfaction is our top priority. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 2 months ago

“Good service”

Helpful Report

Posted 2 months ago

Hey Mark, Thank you for sharing your review! Your feedback serves as a great motivation for our sales agents and we thank you for taking the time to share your happy experience. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Belle

Posted 2 months ago

Teletext Holidays is rated 2.2 based on 1,581 reviews