Teletext Holidays Reviews

Name: Teletext Holidays
Address: 71-75 Shelton Street, London, City of London
Rating: 2.26

2.3 Rating 1,607 Reviews

32 %

of reviewers recommend Teletext Holidays

Company Reviews

Metrics

Info

2.3

Based on 1,607 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Teletext Holidays:

Book and travel with confidence. At Teletext Holidays we offer a huge choice of holiday deals from leading ATOL-protected partners to help you find the perfect beach getaway.

Teletext Holidays (trading as teletextholidays.co.uk) is under the new ownership and management of Teletext Travel Ltd, having acquired the necessary intellectual property (IP) from the liquidators of the former owners Teletext Ltd. As an independent entity, we want to clarify that we have no affiliations with the previously known Truly Travel Ltd or Teletext Ltd, both of which entered liquidation in 2021 and 2023, respectively. Following their liquidation, they were acquired by Teletext Travel Ltd.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven’t used Teletext holidays in years but on booking with them yesterday I found the Agent who facilitated this for me (Noel) to be pleasant, patient and helpful. So my experience so far is very good. Thank you!”

Helpful Report

Posted 6 months ago

Hey Jacqueline, Thank you so much for your kind words, we’re pleased to hear you had a great experience and Noel was able to assit you. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We would like to extend a heartfelt thank you for booking with us and we are thrilled to be a part of your travel plans! Here’s to making lots of happy memories on your holiday. Thanks again Belle

Posted 6 months ago

“Very helpful Kenneth was very helpful”

Helpful Report

Posted 6 months ago

Hey, Thank you so much for sharing your review. We are pleased to hear you found our agent Kenneth friendly and helpful. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 6 months ago

“Great service from Sumeer helping me book a last minute holiday for me and my son. thank you”

Helpful Report

Posted 6 months ago

Hey Steve, Thank you for your fantastic review! We're thrilled to hear that Sumeer was able to assist you and your son with booking a last-minute holiday. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We would like to extend a heartfelt thank you for booking with us and we are thrilled to be a part of your travel plans! Here’s to making lots of happy memories on your holiday. Thanks again Belle

Posted 6 months ago

“Andycwas so helpful and polite to me thank you so much great bloke”

Helpful Report

Posted 6 months ago

Hey Lisa, Thank you for your lovely review! We're so pleased to hear that Andy was helpful and polite – he truly is a great member of our team. We would like to extend a heartfelt thank you for booking with us and we are thrilled to be a part of your travel plans! Here’s to making lots of happy memories on your holiday. Thanks again Belle

Posted 6 months ago

“I have used this company when it was on tvs teletext Their customer service is very good”

Helpful Report

Posted 6 months ago

Hey Nurani, Thank you for your wonderful review! We’re delighted to hear that you’ve had a positive experience with our customer service team. Your feedback serves as a great motivation for our sales agents and we thank you for taking the time to share your happy experience. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Belle

Posted 6 months ago

“Very helpful customer services got me and my family a great deal the agent Sumeer was brilliant and a credit to his company”

Helpful Report

Posted 6 months ago

Hey Louis, Thank you for your amazing review! We're so glad to hear that Sumeer provided you and your family with exceptional service and helped you find a great deal. We appreciate your kind words and look forward to assisting you with your future travels! Best wishes, Belle

Posted 6 months ago

“Andy was able to sort my issue out very quickly.”

Helpful Report

Posted 6 months ago

Hey Georgia, Thank you for your fantastic review! We’re thrilled to hear that Andy was able to resolve your issue quickly. Your satisfaction is our top priority, and it’s great to know we could assist you effectively. We appreciate you choosing Teletext Holidays and can’t wait to help you plan your next adventure! Belle

Posted 6 months ago

“Happy with Andy”

Helpful Report

Posted 6 months ago

Hey Mudasir, Thank you for your lovely review. We are pleased to read Andy was able to help you. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 6 months ago

“Adam was very helpful & helped me find the right holiday.”

Helpful Report

Posted 6 months ago

Hey Desjk, Thank you so much for your wonderful review! We're delighted to hear that Adam was able to help you find the perfect holiday. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 6 months ago

“Andy tried his level best to help me thanks”

Helpful Report

Posted 6 months ago

Hey, Thank you so much for your kind words, we’re pleased to hear you had a great experience with Andy. Your satisfaction is our top priority. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 6 months ago

“Struggling to access the payment portal Andy helped my to overcome access difficulties”

Helpful Report

Posted 6 months ago

Hey, Thank you for taking the time to share your experience! We're glad to hear that Andy was able to assist you with the difficulties you experienced. Thank you for choosing Teletext Holidays, and we hope you have a fantastic trip ahead! Thanks again Belle

Posted 6 months ago

“Gavin was very clear and helpful with what I needed”

Helpful Report

Posted 6 months ago

Hey Bruce, Thank you for sharing your review! We're happy to hear that Gavin provided you with a great service and assisted in finding the best holiday option for you. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 6 months ago

“Zane was lively and thorough. I was happy with my end result and only reason for the 4star is the price was a bit steep for 4nights during off peak times.”

Helpful Report

Posted 6 months ago

Hey Kerry, Thank you so much for your kind words, we’re pleased to hear you had a great experience. Your satisfaction is our top priority. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 6 months ago

“zane was very friendly and pacient helped anyway he could”

Helpful Report

Posted 6 months ago

Hey Danielle, Thank you so much for sharing your review. We are pleased to hear you found our agent Zane friendly and helpful. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 6 months ago

“Good customer service”

Helpful Report

Posted 6 months ago

Hey, Thank you so much for sharing your review. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 6 months ago

“Thank you Zane, great customer service 👍”

Helpful Report

Posted 6 months ago

Hey, Thank you so much for your kind words, we’re pleased to hear you had a great experience with Zane. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We would like to extend a heartfelt thank you for booking with us and we are thrilled to be a part of your travel plans! Here’s to making lots of happy memories on your holiday. Thanks again Belle

Posted 6 months ago

“TELETEXT HOLIDAY STAFF WERE VERY FRIENDLY AND HELPFUL BUT MOST OF ALL LISTENED TO WHAT I HAD TO ASK AND SAY AS I HAD A QUESTION AND ZANE WAS FIRST CLASS IN DOING ALL OF THE ABOVE :)”

Helpful Report

Posted 6 months ago

Hey, Thank you for sharing your review! We're happy to learn that Zane provided you with a great service and assisted in finding the best holiday option for you. Your feedback serves as a great motivation for our sales agents and we thank you for taking the time to share your happy experience. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again Belle

Posted 6 months ago

“Helpful service”

Helpful Report

Posted 6 months ago

Hey, Thank you for sharing your review! We're happy to hear that you found our agent helpful. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 6 months ago

“This was the first time that I booked a holiday with teletext the agent I had was called summer he was fantastic he work he's magic to find us a fantastic all-inclusive to Turkey and he was very polite & very helpful 10 out of 10 thank you once again 😀 from M. D”

Helpful Report

Posted 6 months ago

Hey Maria, Thank you for your kind words! We're glad to hear that Summer helped you find the perfect holiday. It’s wonderful to know that we met your expectations and that everything went smoothly. Your feedback serves as a great motivation for Sumeer and all our sales agents and we thank you for taking the time to share your happy experience. We hope you enjoy every moment of your holiday. Thanks once again for the feedback and for recommending us and Sumeer, it means a lot. Belle

Posted 6 months ago

“Pleased with Zane customer service”

Helpful Report

Posted 6 months ago

Hey Kim, Thank you for sharing your review! We're happy to hear that Zane provided you with a great service and assisted in finding the best holiday option for you. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 6 months ago

Teletext Holidays is rated 2.3 based on 1,607 reviews