Teletext Holidays Reviews

Name: Teletext Holidays
Address: 71-75 Shelton Street, London, City of London
Rating: 2.26

2.3 Rating 1,611 Reviews

32 %

of reviewers recommend Teletext Holidays

Company Reviews

Metrics

Info

2.3

Based on 1,611 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Teletext Holidays:

Book and travel with confidence. At Teletext Holidays we offer a huge choice of holiday deals from leading ATOL-protected partners to help you find the perfect beach getaway.

Teletext Holidays (trading as teletextholidays.co.uk) is under the new ownership and management of Teletext Travel Ltd, having acquired the necessary intellectual property (IP) from the liquidators of the former owners Teletext Ltd. As an independent entity, we want to clarify that we have no affiliations with the previously known Truly Travel Ltd or Teletext Ltd, both of which entered liquidation in 2021 and 2023, respectively. Following their liquidation, they were acquired by Teletext Travel Ltd.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got a good price of Veda and Sam. Sam was very helpful and patient with waiting for me to send reply. Sam reassured me my holiday will be great and said i will use teletext holidays again. as this was my first time. thanks again both of you x”

Helpful Report

Posted 9 months ago

Hey, Thank you for your fantastic review! We're thrilled to hear that Veda and Sam provided you with excellent service and reassurance for your first holiday experience with us. It’s wonderful to know that you felt supported throughout the booking process. We truly appreciate your kind words and look forward to assisting you with your future travels! Belle

Posted 9 months ago

“A brilliant and easy conversation with Sami, the teletext sales rep. He went out of his way to look for flights and then re look when I changed my mind on dates! He answered every question and put an anxious traveller at ease. He was easy to talk to, efficient and sorted everything out. Quickest and easiest holiday I’ve booked. Would definitely recommend!”

Helpful Report

Posted 9 months ago

Hey C, Thank you so much for your wonderful review! We’re delighted to hear that Sami provided exceptional service and made your booking experience so smooth and enjoyable. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. We appreciate you recommending us and can’t wait to help you plan more amazing holidays in the future! Belle

Posted 9 months ago

“Tarun was exceptionally helpful in helping me secure the same holiday and flight for my friend who only decided to join us in Turkey now. He was patient and thorough, ensuring that everything was up to our taste. I will recommend Teletext holidays anytime.”

Helpful Report

Posted 9 months ago

Hey De Joe, Thank you so much for your kind words, we’re pleased to hear you had a great experience with Tarun. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We would like to extend a heartfelt thank you for booking with us and we are thrilled to be a part of your travel plans! Here’s to making lots of happy memories on your holiday. Thanks again Belle

Posted 9 months ago

“Thankyou Sam was brilliant sorted out holiday”

Helpful Report

Posted 9 months ago

Hey, Thank you so much for your kind words, we’re pleased to hear you had a great experience. Your satisfaction is our top priority. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 9 months ago

“I paid for the room upgrade over three hours ago and haven’t had confirmation or even an acknowledgement that I have paid.”

Helpful Report

Posted 9 months ago

“Sumer was extremely helpful and sorted our booking quickly.”

Helpful Report

Posted 9 months ago

Hey Christine, Thank you so much for your kind words, we’re pleased to hear you had a great experience and Sumeer was able to assist you. Your satisfaction is our top priority. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 9 months ago

“Zane- a special thank you for going above and beyond helping me sort my booking out, you called me back as promised more than once, you even called me back a few times to update me and make sure everything was okay as a courtesy! Looking forward to the holiday thank you again!”

Helpful Report

Posted 9 months ago

Thank you for sharing your review! We're happy to learn that Zane provided you with a great service and went above and beyond to sort your booking. Your feedback serves as a great motivation for our sales agents and we thank you for taking the time to share your happy experience. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again Belle

Posted 9 months ago

“Gavin helped me make a payment as the online portal couldnt find my booking ref number. Very helpful”

Helpful Report

Posted 9 months ago

Hey, Thank you so much for your kind words, we’re pleased to hear you had a great experience with Gavin. Your satisfaction is our top priority. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 9 months ago

“I spent 1 hour 54 minutes patiently for the customer advisor to look for a holiday for Us and 3 kids aged 17,16 and 9. He told us he’d found a 4* Hotel and for an extra night. I checked the photos and they looked nice! I checked the first 2 reviews and again it was good so I said book please and at this point it was 10pm. Today we looked again and to our horror we saw it wasn’t a 4* it was a 2*! I’ve phoned up and spoke to his colleague asking for a call back and now 3 hours later nothing.. This is miss selling holidays and ABTA will be notified if I don’t get a response again soon!”

Helpful Report

Posted 9 months ago

Hi Peter, Thank you for bringing the issues raised to our attention. Your concerns have been passed to the relevant manager and a senior member of our team will contact you shortly. Please accept our apologies once again. Belle

Posted 9 months ago

“Sumeer was extremely patient, helpful and did his very best to discuss all options available to me”

Helpful Report

Posted 9 months ago

“I decided to call for a last minute holiday. Sam dealt with my enquiry, and was brilliant at sourcing a great deal to Tenerife. He was very helpful and figuring out where was suitable, correct flights and even an upgrade to a better room. Initially I looked online, however, using Sam I managed to save a lot more money and go through the process stress free! THANK YOU SAM 😊”

Helpful Report

Posted 9 months ago

Hey Meghan, Thank you for sharing your review! We're happy to learn that Sam provided you with a great service and assisted in finding the best holiday option for you. Your feedback serves as a great motivation for our sales agents and we thank you for taking the time to share your happy experience. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again Belle

Posted 9 months ago

“great service, very helpful and offered a few different alternatives”

Helpful Report

Posted 9 months ago

Hey Rebecca, Thank you for sharing your review! We're happy to hear that our agents provided you with a great service. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 9 months ago

“Very helpful gentleman helped me pay my outstanding balance his name was Gavin”

Helpful Report

Posted 9 months ago

Hey, Thank you so much for your kind words, we’re pleased to hear you had a great experience and Gavin was ale to assist you in paying the outstanding balance on your booking. Your satisfaction is our top priority. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 9 months ago

“Krishna was extremely patient and helpful. He bent over backwards to get us the best deal - especially with the flights.”

Helpful Report

Posted 9 months ago

Hey Steve, Thank you for sharing your review! We're happy to learn that Krishna provided you with a great service and assisted in finding the best holiday option for you. Your feedback serves as a great motivation for our sales agents and we thank you for taking the time to share your happy experience. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again Belle

Posted 9 months ago

“I had the pleasure of dealing with Gavin today. He was very helpful and efficient.”

Helpful Report

Posted 9 months ago

Hey Ian, Thank you for sharing your review! We're happy to hear that Gavin provided you with a great service and assisted in finding the best holiday option for you. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 9 months ago

“Gavin was extremely helpful Really happy”

Helpful Report

Posted 9 months ago

“Jack help me complete the offer I saw in line followed by Zane who made amendedments to my booking. The process was simple and straight forward with receipt and conformation sent to your email address. Easy transaction polite and efficient.”

Helpful Report

Posted 9 months ago

Hey Craig, Thank you for sharing your review! We're happy to learn that Zane provided you with a great service and assisted in amending your booking. Your feedback serves as a great motivation for our sales agents and we thank you for taking the time to share your happy experience. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again Belle

Posted 9 months ago

“It was easy to tell them what I wanted how much I wanted to spend & it’s nice to speak to a person”

Helpful Report

Posted 9 months ago

Hey Murph, Thank you for sharing your review! We're happy to hear that our agent provided you with a great service and assisted in finding the best holiday option for you. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 9 months ago

“Gavin was exceptionally helpful with my query and accommodating. He managed to resolve the issue very swiftly and professionally!”

Helpful Report

Posted 9 months ago

Hey, Thank you for sharing your review! We're happy to hear that Gavin provided you with a great service and assisted in finding the best holiday option for you. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 9 months ago

“lisa was very helpful seached for the best deals very pleased. SIMON”

Helpful Report

Posted 9 months ago

Hey Simon, Thank you so much for your kind words, we’re pleased to hear you had a great experience with Lisa. Your satisfaction is our top priority. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 9 months ago

Teletext Holidays is rated 2.3 based on 1,611 reviews