Teletext Holidays Reviews

Name: Teletext Holidays
Address: 71-75 Shelton Street, London, City of London
Rating: 2.26

2.3 Rating 1,607 Reviews

32 %

of reviewers recommend Teletext Holidays

Company Reviews

Metrics

Info

2.3

Based on 1,607 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Teletext Holidays:

Book and travel with confidence. At Teletext Holidays we offer a huge choice of holiday deals from leading ATOL-protected partners to help you find the perfect beach getaway.

Teletext Holidays (trading as teletextholidays.co.uk) is under the new ownership and management of Teletext Travel Ltd, having acquired the necessary intellectual property (IP) from the liquidators of the former owners Teletext Ltd. As an independent entity, we want to clarify that we have no affiliations with the previously known Truly Travel Ltd or Teletext Ltd, both of which entered liquidation in 2021 and 2023, respectively. Following their liquidation, they were acquired by Teletext Travel Ltd.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Andy, was very helpful with my enquiry. Lovely experience. Thank you”

Helpful Report

Posted 7 months ago

Hey, Thank you so much for your kind words, we’re pleased to hear you had a great experience with Andy. Your satisfaction is our top priority. Thank you for your feedback. We have shared it with our product team, and it is highly valuable in helping us continuously improve our product. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 7 months ago

“Hello, I just spoke to Andy, who was very helpful, I was stressed as I could not see my seat allocation. Andy went through the process and asvised me of the seat numbers and that they were together, which was a huge relief to me. He also asvised me how to check this myself and how to check in 28 days beforehand. This was worrying for me and Andy was great and confirmed all was as I needed. So eleven out of ten for Andy. Well done young man. 👏”

Helpful Report

Posted 7 months ago

Hey Cathy, Thank you for your wonderful feedback! We're so glad to hear that Andy was able to ease your stress and guide you through the process. It's fantastic to know that he provided you with the reassurance you needed regarding your seat allocation. We would like to extend a heartfelt thank you for booking with us and we are thrilled to be a part of your travel plans! Here’s to making lots of happy memories on your holiday. Thanks again Belle

Posted 7 months ago

“I found Ryan very helpful in finding my holiday at the right price”

Helpful Report

Posted 7 months ago

Hey, Thank you so much for your kind words, we’re pleased to hear you had a great experience with Ryan. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We would like to extend a heartfelt thank you for booking with us and we are thrilled to be a part of your travel plans! Here’s to making lots of happy memories on your holiday. Thanks again Belle

Posted 7 months ago

“Sam was extremely helpful and secured us a great deal”

Helpful Report

Posted 7 months ago

Hey CM, Thank you for sharing your review! We're happy to learn that Sam provided you with a great service and assisted in finding the best holiday option for you. Your feedback serves as a great motivation for our sales agents and we thank you for taking the time to share your happy experience. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again Belle

Posted 7 months ago

“Very helpful Andy.”

Helpful Report

Posted 7 months ago

Hey, Thank you for sharing your review! We're happy to hear that Andy provided you with a great service. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 7 months ago

“Absolutely amazing service . Great service, advice and price. Summer singh was so helpful. Thank you”

Helpful Report

Posted 7 months ago

Hey Pradip, Thank you so much for your kind words, we’re pleased to hear you had a great experience and found Summer very helpful. Your satisfaction is our top priority. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 7 months ago

“Absolutely amazing service . Great service, advice and price. Summer singh was so helpful. Thank you”

Helpful Report

Posted 7 months ago

“Andy was very helpful and solved the query that we had.”

Helpful Report

Posted 7 months ago

Hey, Thank you for sharing your review! We're happy to hear that Andy provided you with a great service and resolved your query. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 7 months ago

“Our first experience with booking and queries with teletext was very positive and Jamie and Sasha where very helpful looking forward to holiday and hope everything runs smoothly.”

Helpful Report

Posted 7 months ago

Hey, Thank you so much for your kind words, we’re pleased to hear you had a great experience with both Jamie and Sasha. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We would like to extend a heartfelt thank you for booking with us and we are thrilled to be a part of your travel plans! Here’s to making lots of happy memories on your holiday. Thanks again Belle

Posted 7 months ago

“Andy was kind and very professional”

Helpful Report

Posted 7 months ago

Hey Vanessa, Thank you so much for sharing your review. We are pleased to hear you found our agent Andy friendly and helpful. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 7 months ago

“Andy was extremely helpful and polite and indicated what we need to do when our flight was cancelled”

Helpful Report

Posted 7 months ago

Hey, Thank you so much for your kind words. We are sorry to learn your flight was cancelled but are pleased to hear our agent Andy was able to help you. Wishing you all the best and we can’t wait to assist you again in the future! Thanks again Belle

Posted 7 months ago

“I spoke to karishna a very calm man helped me threw everything i needed to know thank you.”

Helpful Report

Posted 7 months ago

Hey there, Thank you for your wonderful review! We're so glad to hear that Karishna was able to assist you and make the process smooth for you. It’s always our aim to provide great and helpful service. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again Belle

Posted 7 months ago

“I’d just like to thank sumeer for all his help and support in making our booking very easy and affordable,thanks john”

Helpful Report

Posted 7 months ago

Hey, Thank you for sharing your review! We're happy to learn that Sumeer provided you with a great service and assisted in finding the best holiday option for you. Your feedback serves as a great motivation for our sales agents and we thank you for taking the time to share your happy experience. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again Belle

Posted 7 months ago

“Very easy communication with Andy.”

Helpful Report

Posted 7 months ago

Hey Albion, Thank you so much for your lovely review! We're delighted to hear that you found communication with Andy to be so easy. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 7 months ago

“Happy with the service, and Lisa was very helpful, all documents sent within 24 hours!”

Helpful Report

Posted 7 months ago

Hey Alison, Thank you so much for your kind words, we’re pleased to hear you had a great experience with Lisa. Your satisfaction is our top priority. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 7 months ago

“Very happy with price and Krishna made everything so easy for me. He was very helpful”

Helpful Report

Posted 7 months ago

Hey, Thank you for sharing your review! We're happy to learn that Krishna provided you with a great service and assisted in finding the best holiday option for you. Your feedback serves as a great motivation for our sales agents and we thank you for taking the time to share your happy experience. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again

Posted 7 months ago

“I am very happy with Sumeer’s custoemr service and how much patience he had, we changed our decisions so many times and he tried his best to help us in every way. Thank you so much.”

Helpful Report

Posted 7 months ago

Hey Zabar, Thank you for sharing your wonderful feedback! We're thrilled to hear that Sumeer provided you with excellent customer service. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 7 months ago

“Good service”

Helpful Report

Posted 7 months ago

Hey Mark, Thank you for sharing your review! Your feedback serves as a great motivation for our sales agents and we thank you for taking the time to share your happy experience. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Belle

Posted 7 months ago

“Just booked a holiday through this teletext and all the advisors including Gavin have been very helpful and patient when dealing with my enquiries.”

Helpful Report

Posted 7 months ago

Hey Sara, Thank you for sharing your review! We're happy to hear that Gavin and our agents provided you with a great service and assisted in finding the best holiday option for you. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 7 months ago

“The service I received from Andy was very good, he was polite and patient sorted all my queries thank you for your help man.”

Helpful Report

Posted 7 months ago

Hey, Thank you for sharing your review! We're happy to learn that Andy provided you with a great service and was able to answer all your queries. Your feedback serves as a great motivation for our sales agents and we thank you for taking the time to share your happy experience. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again Belle

Posted 7 months ago

Teletext Holidays is rated 2.3 based on 1,607 reviews