Teletext Holidays Reviews

Name: Teletext Holidays
Address: 71-75 Shelton Street, London, City of London
Rating: 2.53

2.5 Rating 1,821 Reviews

39 %

of reviewers recommend Teletext Holidays

Company Reviews

Metrics

Info

2.5

Based on 1,821 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Teletext Holidays:

Book and travel with confidence. At Teletext Holidays we offer a huge choice of holiday deals from leading ATOL-protected partners to help you find the perfect beach getaway.

Teletext Holidays (trading as teletextholidays.co.uk) is under the new ownership and management of Teletext Travel Ltd, having acquired the necessary intellectual property (IP) from the liquidators of the former owners Teletext Ltd. As an independent entity, we want to clarify that we have no affiliations with the previously known Truly Travel Ltd or Teletext Ltd, both of which entered liquidation in 2021 and 2023, respectively. Following their liquidation, they were acquired by Teletext Travel Ltd.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I spoke to Andy today about my travel documents. He was very helpful and responded immediately to my query. He also promised to check with his supervisor and get back to me.”

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Posted 1 month ago

“Very quick and very helpful in changing our transfer time. Thank you Andy”

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Posted 1 month ago

“Andy was helpful and polite in helping rectify an error with Teletext taking an extra payment. I am awaiting confirmation that the refund has been processed, but certainly Andy seems to have been prompt and responsive tonight.”

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Posted 1 month ago

“Thank your much Andy for doing everything to help us Helena Teesdale”

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Posted 1 month ago

“Very helpful”

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Posted 1 month ago

“I needed help with a reservation and Aaron sorted this out while I waited on the phone!”

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Posted 1 month ago

“Very happy with this service Kenneth was very good”

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Posted 1 month ago

“This is the first time booking with Teletext holidays, and I can wholeheartedly say with out a doubt we will be using Teletext again. All staff have been so incredibly helpful with every detail. The only names I can remember are Sumeer from when we initially booked. Sumeer was extremely helpful and patient when I was experiencing problems with the payment links. also Aaron was extremely helpful when i experienced another issue today. Amazing service by all staff. Thank you very much.”

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Posted 1 month ago

“Andy very helpfull nice man”

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Posted 1 month ago

“Started off great, Nancy was very helpful, looked through different flight times etc. Should have checked reviews before going ahead. Check the finer details, we had conversations about luggage and thinking we had booked cabin cases but have small bags and cost me £180 extra to add on to flight. How can a family of 4 go away with 3 small bags??? Rang back 3 times and waiting for a call back whilst they listen to calls. Not expecting a call back.”

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Posted 1 month ago

“Andy was so amazing in helping me to make some changes without any hesitation. I explained my situation and he listened very attentively and made everything so easy. Andy is a real professional and an asset to this company. I highly recommend teletext to everyone”

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Posted 1 month ago

“Marcus was extremely helpful in trying to find the best Tenerife holiday for myself and my daughter. Good communication and easy to book. Can't fault the service.”

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Posted 1 month ago

“Kia was very helpful in the whole process”

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Posted 1 month ago

“Andy was very helpful and processed my enquiry effectively.”

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Posted 1 month ago

“Great customer services he has been fantastic help booking our holiday 5 star service”

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Posted 1 month ago

“I talked to Nancy and she was such a delight! So helpful and patient with me really made my experience on the phone amazing. Was very possessed with the dates and amount of the holiday and was very clear! Couldn’t recommend more!!!”

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Posted 1 month ago

“Kenneth was helpful with making my final payment for my upcoming holiday, ensure all final documents were sent out .”

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Posted 1 month ago

“Thank you Aaron be brilliant service”

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Posted 1 month ago

“Andy was very helpful throughout the process of finding and booking the holiday”

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Posted 1 month ago

“Great service, great price. Thanks to Alan who booked my holiday and thanks to Kenneth for sending my confirmation.”

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Posted 1 month ago

Teletext Holidays is rated 2.5 based on 1,821 reviews