Teletext Holidays Reviews

Name: Teletext Holidays
Address: 166 College Road, London, Harrow
Rating: 2.75

2.8 Rating 2,022 Reviews

45 %

of reviewers recommend Teletext Holidays

Company Reviews

Metrics

Info

2.8

Based on 2,022 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Teletext Holidays:

Book and travel with confidence. At Teletext Holidays we offer a huge choice of holiday deals from leading ATOL-protected partners to help you find the perfect beach getaway.

Teletext Holidays (trading as teletextholidays.co.uk) is under the new ownership and management of Teletext Travel Ltd, having acquired the necessary intellectual property (IP) from the liquidators of the former owners Teletext Ltd. As an independent entity, we want to clarify that we have no affiliations with the previously known Truly Travel Ltd or Teletext Ltd, both of which entered liquidation in 2021 and 2023, respectively. Following their liquidation, they were acquired by Teletext Travel Ltd.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kenneth was very helpful”

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Posted 51 minutes ago

“Kenneth and Zane are very helpful”

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Posted 18 hours ago

Hi Mohammed Thank you for your lovely feedback! We’re delighted to hear that Kenneth and Zane were both so helpful and made your experience with Teletext Holidays a positive one. We’ll be sure to pass your kind words on to them both, as we know they’ll appreciate your recognition. Thank you for choosing Teletext Holidays, and we hope you have a fantastic holiday! Warm regards, Nicole

Posted 7 hours ago

“Have just booked a holiday and the advisor Chris was extremely helpful. He gave great information and was extremely polite and rang to check everything was received ie email. Would definitely recommend using Teletext and if you get Chris you will be in safe hands.”

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Posted 2 days ago

Hi Alison Thank you for your wonderful feedback and recommendation! We’re delighted to hear that Chris provided such helpful and polite service throughout your holiday booking. It’s lovely to know that he gave you clear information and took the extra time to call and check that you had received all your emails. That level of care and attention is exactly what we love to hear about! We’ll be sure to pass your kind words on to Chris, who will be thrilled to know he made such a positive impression. Thank you for choosing Teletext Holidays, and we hope you have a fantastic holiday! Warm regards, Nicole

Posted 7 hours ago

“Kenneth Sorted out the fact they sent me overdue payment when I paid in full.”

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Posted 2 days ago

Hi Thank you for taking the time to share your feedback! We’re sorry for the confusion and concern caused by receiving an overdue payment notification when you had already paid for your holiday in full. We’re pleased to hear that Kenneth was able to resolve the issue for you, and we’ll be sure to pass your kind feedback on to him. Thank you for choosing Teletext Holidays, and we hope you have a wonderful, stress-free holiday! Warm regards, Nicole

Posted 7 hours ago

“Kenneth was helpful I really appreviate it”

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Posted 2 days ago

Hi Thank you for your lovely feedback! We’re delighted to hear that Kenneth was so helpful and that you appreciated his assistance. We’ll be sure to pass your kind words on to Kenneth, who will be pleased to receive your recognition. Thank you for choosing Teletext Holidays, and we hope you have a wonderful holiday! Warm regards, Nicole

Posted 7 hours ago

“Kenneth was very helpful with my holiday choice”

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Posted 2 days ago

Hi Barrie Thank you for your lovely feedback! We’re delighted to hear that Kenneth was so helpful in guiding you through your holiday options and helping you choose the right getaway. We’ll be sure to pass your kind words on to Kenneth, who will be pleased to know his assistance made a positive difference. Thank you for choosing Teletext Holidays, and we hope you have a fantastic holiday! Warm regards, Nicole

Posted 7 hours ago

“Kenneth thanks very much good”

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Posted 2 days ago

Hi Thank you for your kind feedback! We’re delighted to hear that you were pleased with the service Kenneth provided. We’ll be sure to pass your thanks and appreciation on to him! Thank you for choosing Teletext Holidays, and we hope you have a wonderful holiday! Warm regards, Nicole

Posted 7 hours ago

“Gavin was super helpful in resolving my query and made paying my installment super easy and stress free”

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Posted 3 days ago

Hi Kyle Thank you for your lovely feedback! We’re delighted to hear that Gavin was so helpful in resolving your query and made paying your holiday instalment quick, easy and stress-free. It’s wonderful to know that his assistance made such a positive difference to your experience. We’ll be sure to pass your kind words on to Gavin! Thank you for choosing Teletext Holidays, and we hope you have a fantastic holiday! Warm regards, Nicole

Posted 7 hours ago

“Kenneth was great on the phone paid my second instalment Julie”

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Posted 3 days ago

Hi Julie Thank you for your lovely feedback! We’re delighted to hear that Kenneth provided great service over the phone and made paying your second holiday instalment a smooth and straightforward experience. We’ll be sure to pass your kind words on to Kenneth, who will be pleased to receive your recognition. Thank you for choosing Teletext Holidays, and we hope you have a fantastic holiday! Warm regards, Nicole

Posted 7 hours ago

“Very helpful took my payment happy to speak to Zane.thankyou”

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Posted 3 days ago

Hi Linda Thank you for your lovely feedback! We’re delighted to hear that Zane was so helpful and made taking your holiday payment a smooth and pleasant experience. It’s wonderful to know that you were happy with the service he provided. We’ll be sure to pass your kind words and thanks on to Zane! Thank you for choosing Teletext Holidays, and we hope you have a fantastic holiday! Warm regards, Nicole

Posted 7 hours ago

“I spoke with Zane this morning and he was able to sort out my queries, he was very helpful, friendly and efficient and courteous. Every time I have phoned teletext all of their customer service people are very helpful, courteous, patient, nothing too much trouble, I would recommend teletext holidays, great firm”

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Posted 3 days ago

“Zane helped me resolve my problem and made a swift payment towards my holiday.”

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Posted 3 days ago

Hi Amanda Thank you for taking the time to share your feedback! We’re so pleased to hear that Zane was helpful in resolving your issue and ensuring your holiday payment was handled quickly and smoothly. We’ll be delighted to pass your kind comments on to Zane, who will really appreciate your recognition. Thank you for choosing Teletext Holidays, and we wish you a wonderful holiday! Warm regards, Nicole

Posted 3 days ago

“Never used teletext before… I was put through to Chris who was amazing he was very patient and answered and helped with all my questions and talked me through each process”

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Posted 3 days ago

Hi Amanda Thank you for your lovely feedback! We’re delighted to hear that your first experience with Teletext Holidays was such a positive one and that Chris provided amazing service throughout. It’s wonderful to know that he was patient, answered all your questions and took the time to guide you through each step of the booking process, making everything clear and straightforward. We’ll be sure to pass your kind words on to Chris, who will be thrilled to receive your recognition! Thank you for choosing Teletext Holidays, and we hope you have a fantastic holiday! Warm regards, Nicole

Posted 3 days ago

“Kenneth was very helpful in helping me to pay the balance of my holiday.”

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Posted 4 days ago

Hi Thank you for your lovely feedback! We’re delighted to hear that Kenneth was so helpful in assisting you with paying the remaining balance of your holiday. It’s wonderful to know that his support made the process straightforward and stress-free. We’ll be sure to pass your kind words on to Kenneth! Thank you for choosing Teletext Holidays, and we hope you have a fantastic holiday! Warm regards, Nicole

Posted 3 days ago

“Kenneth was very helpful in helping me to pay the balance of my holiday.”

Helpful Report

Posted 4 days ago

Posted 3 days ago

“kenenth was very helpful”

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Posted 4 days ago

Posted 3 days ago

“She was Very helpful”

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Posted 5 days ago

Hi June Thank you for your lovely feedback! We’re delighted to hear that our team member was so helpful and made your experience with Teletext Holidays a positive one. We really appreciate you taking the time to share your kind words and will be happy to pass your feedback on to the team. Thank you for choosing Teletext Holidays, and we hope you have a wonderful holiday! Warm regards, Nicole

Posted 3 days ago

“Zane was absolutely amazing today! The best customer service person we have spoken too!!”

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Posted 5 days ago

Hi Thank you for your fantastic feedback! We’re absolutely delighted to hear that Zane provided such amazing customer service and made such a wonderful impression on you. It means a great deal to know that you consider him the best customer service advisor you’ve spoken to! We’ll be sure to pass your lovely comments on to Zane and ensure his excellent service receives the recognition it deserves. Thank you for choosing Teletext Holidays, and we hope you have a fantastic holiday! Warm regards, Nicole

Posted 3 days ago

“My holiday was booked at the beginning of the year, however easy jet cancelled the flights and brought the date forward! I contacted Teletext and Andy helped and sorted it out for me! He rearranged my hotel and transfers to fit the new dates! Couldn’t be happier and Less stressed! Great Job Andy!”

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Posted 6 days ago

Hi Andy Thank you for your wonderful feedback! We’re delighted to hear that Andy was able to help when easyJet changed your flight dates, rearranging your hotel and transfers to match your new travel plans. We understand how stressful unexpected flight changes can be, so it’s fantastic to know that Andy’s assistance helped put your mind at ease and made the process much smoother. We’ll be sure to pass your lovely comments on to Andy and recognise his excellent service! Thank you for choosing Teletext Holidays, and we hope you have a fantastic, stress-free holiday! Warm regards, Nicole

Posted 3 days ago

“Airport transfer turned up 24hrs early. COntacted Teletex holidays spoke to Andy and all sorted within 10 mins.”

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Posted 1 week ago

Hi Holland Thank you for taking the time to share your feedback! We’re sorry to hear that your airport transfer arrived 24 hours early, but we’re delighted that Andy was able to resolve the issue within just 10 minutes of you contacting us. It’s wonderful to know that his quick and helpful assistance made a difference. We’ll be sure to pass your kind words on to Andy! Thank you for choosing Teletext Holidays, and we hope you have a fantastic holiday! Warm regards, Nicole

Posted 1 week ago

Teletext Holidays is rated 2.8 based on 2,022 reviews