Teletext Holidays Reviews

Name: Teletext Holidays
Address: 71-75 Shelton Street, London, City of London
Rating: 2.26

2.3 Rating 1,612 Reviews

32 %

of reviewers recommend Teletext Holidays

Company Reviews

Metrics

Info

2.3

Based on 1,612 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Teletext Holidays:

Book and travel with confidence. At Teletext Holidays we offer a huge choice of holiday deals from leading ATOL-protected partners to help you find the perfect beach getaway.

Teletext Holidays (trading as teletextholidays.co.uk) is under the new ownership and management of Teletext Travel Ltd, having acquired the necessary intellectual property (IP) from the liquidators of the former owners Teletext Ltd. As an independent entity, we want to clarify that we have no affiliations with the previously known Truly Travel Ltd or Teletext Ltd, both of which entered liquidation in 2021 and 2023, respectively. Following their liquidation, they were acquired by Teletext Travel Ltd.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with price and Krishna made everything so easy for me. He was very helpful”

Helpful Report

Posted 10 months ago

Hey, Thank you for sharing your review! We're happy to learn that Krishna provided you with a great service and assisted in finding the best holiday option for you. Your feedback serves as a great motivation for our sales agents and we thank you for taking the time to share your happy experience. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again

Posted 10 months ago

“I am very happy with Sumeer’s custoemr service and how much patience he had, we changed our decisions so many times and he tried his best to help us in every way. Thank you so much.”

Helpful Report

Posted 10 months ago

Hey Zabar, Thank you for sharing your wonderful feedback! We're thrilled to hear that Sumeer provided you with excellent customer service. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 10 months ago

“Good service”

Helpful Report

Posted 10 months ago

Hey Mark, Thank you for sharing your review! Your feedback serves as a great motivation for our sales agents and we thank you for taking the time to share your happy experience. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Belle

Posted 10 months ago

“Just booked a holiday through this teletext and all the advisors including Gavin have been very helpful and patient when dealing with my enquiries.”

Helpful Report

Posted 10 months ago

Hey Sara, Thank you for sharing your review! We're happy to hear that Gavin and our agents provided you with a great service and assisted in finding the best holiday option for you. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 10 months ago

“The service I received from Andy was very good, he was polite and patient sorted all my queries thank you for your help man.”

Helpful Report

Posted 10 months ago

Hey, Thank you for sharing your review! We're happy to learn that Andy provided you with a great service and was able to answer all your queries. Your feedback serves as a great motivation for our sales agents and we thank you for taking the time to share your happy experience. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again Belle

Posted 10 months ago

“Andy helped changed my payment”

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Posted 10 months ago

“Sashay was amazing very helpful saved me by forwarding my boarding.”

Helpful Report

Posted 10 months ago

Hey Gerard, Thank you for your review. We are pleased to read Sashay was able to assist you with your boarding passes and made the process easy for you. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 10 months ago

“Teletex agent's were very helpful in particularly Kenneth he took me through step by step instructions obtaining our boarding pass”

Helpful Report

Posted 10 months ago

Hey Lloyd, Thank you for sharing your review! We're happy to learn that Kenneth provided you with a great service and assisted in helping you obtain your boarding passes. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again Belle

Posted 10 months ago

“Gavin was clear and helpful. Call was answered immediately. The booking email could have been a lot clearer on check in as it had the wrong link on. Gavin gave the right info and helped quickly and politely.”

Helpful Report

Posted 10 months ago

Hey, Thank you for taking the time to share your review! We're delighted to hear that Gavin was clear and helpful during your call. We appreciate your feedback regarding the booking email and will certainly work on improving the clarity for our customers. We hope you have an amazing holiday and look forward to assisting you again in the future! Warm wishes, Belle

Posted 10 months ago

“Excellent service by Sam.”

Helpful Report

Posted 10 months ago

Hey, Thank you for your lovely review! We're delighted to hear that Sam provided you with excellent service. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 10 months ago

“I just want to say thank you to Gavin who quickly resolved my query tonight. Great customer service Teletext Holidays. Just to add I got the best deal booking my summer holiday, beating prices of other holiday providers! Definately use again! Thank you!”

Helpful Report

Posted 10 months ago

Hey, Thank you for sharing your review! We're happy to hear that Gavin provided you with a great service and resolved your query for you. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 10 months ago

“Good customer service by lady called sasha”

Helpful Report

Posted 10 months ago

Hey, Thank you so much for your kind words, we’re pleased to hear you had a great experience with Sasha. Your satisfaction is our top priority. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 10 months ago

“Tarun was extremely helpful and informative and made the booking process smooth and easy... Price was £100 higher than it advertised on the website initially, which apparently was a rise in cost between enquiring and booking - I found this to be a bit scammy: but the value was still there in the overall good deal of the holiday, as long as the holiday goes well...”

Helpful Report

Posted 10 months ago

Hey Julius, Thank you so much for your kind words, we’re pleased to hear you had a great experience with Tarun and found a good deal with us. Your satisfaction is our top priority. If we can clarify, our suppliers’ booking systems show live pricing which means the price of a holiday can fluctuate at any time, but we will always confirm the supplier’s final price at the time of booking and this will not change once the booking has been confirmed. We hope you have an enjoyable holiday and thank you for booking with Teletext Holidays. Belle

Posted 10 months ago

“Andy have helped me with all my questions”

Helpful Report

Posted 10 months ago

Hey, Thank you for your wonderful review! We are pleased to hear you had a great experience with Andy and he was able to answer all your questions. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 10 months ago

“Thanks to Rose for offering affordable deals with fantastic customer service. She considered our personal needs and finalised a budget friendly deal that worked for all of us! We will definitely be booking again for future holidays!”

Helpful Report

Posted 10 months ago

Hey Zirah, Thank you for sharing your review! We're happy to hear that Rose provided you with a great service and assisted in finding the best holiday option for you. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 10 months ago

“Andy is soooooo goood and very helpful”

Helpful Report

Posted 10 months ago

Hey Pamela, Thank you for sharing your review! We're happy to learn that Andy provided you with a great service and assisted in finding the best holiday option for you. Your feedback serves as a great motivation for our sales agents and we thank you for taking the time to share your happy experience. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again Belle

Posted 10 months ago

“Booking was easy enough but price did rise within a couple of hours of enquiring. Kenneth was very helpful with my acciunt query and hopefully sorted satisfactorily”

Helpful Report

Posted 10 months ago

Hey Susan, Thanks for taking the time to share your feedback with us. Our suppliers booking systems show live pricing which means the price of a holiday can fluctuate at any time, but we'll always confirm the supplier’s final price at the time of booking and this will not change once the booking has been confirmed. We are pleased to read Kenneth was able to assist you in resolving your query and we hope you have an enjoyable holiday. Thank you for booking with Teletext Holidays. Belle

Posted 10 months ago

“Needed some help with payment Debs moving Andy was very helpful”

Helpful Report

Posted 10 months ago

Hey, Thank you for your lovely review! We’re delighted to hear that Debs and Andy provided you with the helpful support you needed. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 10 months ago

“Very brilliant service helpful and very respectful to talk to.”

Helpful Report

Posted 10 months ago

Hey Shabina, Thank you so much for your kind words, we’re pleased to hear you had a great experience. Your satisfaction is our top priority. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 10 months ago

“Great price, easy to book on phone, really helpful booking agent. Have used before and will again”

Helpful Report

Posted 10 months ago

Hey, Thank you for sharing your review! We're happy to learn that our agent provided you with great service and assisted in finding the best holiday option for you. Your feedback serves as a great motivation for our sales agents and we thank you for taking the time to share your happy experience. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again Belle

Posted 10 months ago

Teletext Holidays is rated 2.3 based on 1,612 reviews