Teletext Holidays Reviews

Name: Teletext Holidays
Address: 71-75 Shelton Street, London, City of London
Rating: 2.26

2.3 Rating 1,607 Reviews

32 %

of reviewers recommend Teletext Holidays

Company Reviews

Metrics

Info

2.3

Based on 1,607 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Teletext Holidays:

Book and travel with confidence. At Teletext Holidays we offer a huge choice of holiday deals from leading ATOL-protected partners to help you find the perfect beach getaway.

Teletext Holidays (trading as teletextholidays.co.uk) is under the new ownership and management of Teletext Travel Ltd, having acquired the necessary intellectual property (IP) from the liquidators of the former owners Teletext Ltd. As an independent entity, we want to clarify that we have no affiliations with the previously known Truly Travel Ltd or Teletext Ltd, both of which entered liquidation in 2021 and 2023, respectively. Following their liquidation, they were acquired by Teletext Travel Ltd.

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Anonymous

Anonymous // 01/01/2019

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“Andy helped changed my payment”

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Posted 7 months ago

“Sashay was amazing very helpful saved me by forwarding my boarding.”

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Posted 7 months ago

Hey Gerard, Thank you for your review. We are pleased to read Sashay was able to assist you with your boarding passes and made the process easy for you. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 7 months ago

“Teletex agent's were very helpful in particularly Kenneth he took me through step by step instructions obtaining our boarding pass”

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Posted 7 months ago

Hey Lloyd, Thank you for sharing your review! We're happy to learn that Kenneth provided you with a great service and assisted in helping you obtain your boarding passes. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again Belle

Posted 7 months ago

“Gavin was clear and helpful. Call was answered immediately. The booking email could have been a lot clearer on check in as it had the wrong link on. Gavin gave the right info and helped quickly and politely.”

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Posted 7 months ago

Hey, Thank you for taking the time to share your review! We're delighted to hear that Gavin was clear and helpful during your call. We appreciate your feedback regarding the booking email and will certainly work on improving the clarity for our customers. We hope you have an amazing holiday and look forward to assisting you again in the future! Warm wishes, Belle

Posted 7 months ago

“Excellent service by Sam.”

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Posted 7 months ago

Hey, Thank you for your lovely review! We're delighted to hear that Sam provided you with excellent service. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 7 months ago

“I just want to say thank you to Gavin who quickly resolved my query tonight. Great customer service Teletext Holidays. Just to add I got the best deal booking my summer holiday, beating prices of other holiday providers! Definately use again! Thank you!”

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Posted 7 months ago

Hey, Thank you for sharing your review! We're happy to hear that Gavin provided you with a great service and resolved your query for you. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 7 months ago

“Good customer service by lady called sasha”

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Posted 7 months ago

Hey, Thank you so much for your kind words, we’re pleased to hear you had a great experience with Sasha. Your satisfaction is our top priority. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 7 months ago

“Tarun was extremely helpful and informative and made the booking process smooth and easy... Price was £100 higher than it advertised on the website initially, which apparently was a rise in cost between enquiring and booking - I found this to be a bit scammy: but the value was still there in the overall good deal of the holiday, as long as the holiday goes well...”

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Posted 7 months ago

Hey Julius, Thank you so much for your kind words, we’re pleased to hear you had a great experience with Tarun and found a good deal with us. Your satisfaction is our top priority. If we can clarify, our suppliers’ booking systems show live pricing which means the price of a holiday can fluctuate at any time, but we will always confirm the supplier’s final price at the time of booking and this will not change once the booking has been confirmed. We hope you have an enjoyable holiday and thank you for booking with Teletext Holidays. Belle

Posted 7 months ago

“Andy have helped me with all my questions”

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Posted 7 months ago

Hey, Thank you for your wonderful review! We are pleased to hear you had a great experience with Andy and he was able to answer all your questions. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 7 months ago

“Thanks to Rose for offering affordable deals with fantastic customer service. She considered our personal needs and finalised a budget friendly deal that worked for all of us! We will definitely be booking again for future holidays!”

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Posted 7 months ago

Hey Zirah, Thank you for sharing your review! We're happy to hear that Rose provided you with a great service and assisted in finding the best holiday option for you. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 7 months ago

“Andy is soooooo goood and very helpful”

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Posted 7 months ago

Hey Pamela, Thank you for sharing your review! We're happy to learn that Andy provided you with a great service and assisted in finding the best holiday option for you. Your feedback serves as a great motivation for our sales agents and we thank you for taking the time to share your happy experience. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again Belle

Posted 7 months ago

“Booking was easy enough but price did rise within a couple of hours of enquiring. Kenneth was very helpful with my acciunt query and hopefully sorted satisfactorily”

Helpful Report

Posted 7 months ago

Hey Susan, Thanks for taking the time to share your feedback with us. Our suppliers booking systems show live pricing which means the price of a holiday can fluctuate at any time, but we'll always confirm the supplier’s final price at the time of booking and this will not change once the booking has been confirmed. We are pleased to read Kenneth was able to assist you in resolving your query and we hope you have an enjoyable holiday. Thank you for booking with Teletext Holidays. Belle

Posted 7 months ago

“Needed some help with payment Debs moving Andy was very helpful”

Helpful Report

Posted 7 months ago

Hey, Thank you for your lovely review! We’re delighted to hear that Debs and Andy provided you with the helpful support you needed. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 7 months ago

“Very brilliant service helpful and very respectful to talk to.”

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Posted 7 months ago

Hey Shabina, Thank you so much for your kind words, we’re pleased to hear you had a great experience. Your satisfaction is our top priority. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 7 months ago

“Great price, easy to book on phone, really helpful booking agent. Have used before and will again”

Helpful Report

Posted 7 months ago

Hey, Thank you for sharing your review! We're happy to learn that our agent provided you with great service and assisted in finding the best holiday option for you. Your feedback serves as a great motivation for our sales agents and we thank you for taking the time to share your happy experience. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again Belle

Posted 7 months ago

“Thank you for everything and your help sam”

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Posted 7 months ago

Hey William, Thank you for your wonderful feedback! We're so glad to hear that Sam was able to assist you in finding the best holiday option for you Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Belle

Posted 7 months ago

“i have got the Excellent service from teletext holidays. i will recomond to others .”

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Posted 7 months ago

Hi Mudasir, Thank you so much for your kind words, we’re pleased to hear you had a great experience. Your satisfaction is our top priority. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 7 months ago

“Competitive price. Very helpful agent in Smeer who was very helpful with nothing being too much trouble. Called back when he said he would. All in all a very professional and personable individual. Will use teletext in future.”

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Posted 7 months ago

Hey Graham, Thank you so much for your fantastic review! We’re delighted to hear that Sameer was helpful in assisting you. Your feedback serves as a great motivation for our sales agents and we thank you for taking the time to share your happy experience. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again Belle

Posted 7 months ago

“Good service Clear and quick Only thing was name on this review”

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Posted 7 months ago

Hi Matthew, Thank you for sharing your review! We're happy to hear that our agent provided you with a great service and assisted in finding the best holiday option for you. We apologise for the administrative error and thank you for your feedback which holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays we are thrilled to be a part of your travel plans and wish you a great holiday! Kind Regards Belle

Posted 7 months ago

“Ken was very good getting me information for check in and went to easyjet to get me the information.”

Helpful Report

Posted 7 months ago

Hey, Thank you so much for sharing your review. We are pleased to hear you found our agent Ken friendly and helpful. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Belle

Posted 7 months ago

Teletext Holidays is rated 2.3 based on 1,607 reviews