Teletext Holidays Reviews

Name: Teletext Holidays
Address: 166 College Road, London, Harrow
Rating: 2.70

2.7 Rating 1,974 Reviews

43 %

of reviewers recommend Teletext Holidays

Company Reviews

Metrics

Info

2.7

Based on 1,974 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Teletext Holidays:

Book and travel with confidence. At Teletext Holidays we offer a huge choice of holiday deals from leading ATOL-protected partners to help you find the perfect beach getaway.

Teletext Holidays (trading as teletextholidays.co.uk) is under the new ownership and management of Teletext Travel Ltd, having acquired the necessary intellectual property (IP) from the liquidators of the former owners Teletext Ltd. As an independent entity, we want to clarify that we have no affiliations with the previously known Truly Travel Ltd or Teletext Ltd, both of which entered liquidation in 2021 and 2023, respectively. Following their liquidation, they were acquired by Teletext Travel Ltd.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer service from Andy and helped me out on what I needed”

Helpful Report

Posted 4 weeks ago

Hi Paisley Thank you for your lovely feedback! We’re delighted to hear that Andy provided great customer service and was able to help you with everything you needed. We’ll be sure to pass your kind comments on to Andy. Thank you for choosing Teletext Holidays! Warm regards, Nicole

Posted 3 weeks ago

“Andy was helpful.”

Helpful Report

Posted 4 weeks ago

Hi Thank you for your lovely feedback! We’re pleased to hear that Andy was helpful. We’ll be sure to pass your kind comments on to him. Thank you for choosing Teletext Holidays! Warm regards, Nicole

Posted 3 weeks ago

“Kenneth was helpful”

Helpful Report

Posted 4 weeks ago

Hi Nicki Thank you for your lovely feedback! We’re pleased to hear that Kenneth was helpful. We’ll be sure to pass your kind comments on to him. Thank you for choosing Teletext Holidays! Warm regards, Nicole

Posted 3 weeks ago

“I would have given 5 stars but I had some difficulty confirming the last payment. Aaron was helpful in sorting this out though. Paul”

Helpful Report

Posted 4 weeks ago

Hi Paul Thank you for your feedback! We’re sorry you experienced some difficulty confirming your final payment, but we’re delighted to hear that Aaron was helpful and managed to resolve the issue for you. We’ll be sure to pass your kind comments on to Aaron and share your feedback regarding the payment confirmation process with the relevant team. Thank you for choosing Teletext Holidays, and we hope you have a fantastic holiday! Warm regards, Nicole

Posted 4 weeks ago

“Kenneth was very helpful & patient with helping us to change our hotel”

Helpful Report

Posted 4 weeks ago

Hi Carole Thank you for your lovely feedback! We’re delighted to hear that Kenneth was very helpful and patient while assisting you with changing your hotel. We’ll be sure to pass your kind comments on to him. Thank you for choosing Teletext Holidays, and we hope you have a fantastic holiday! Warm regards, Nicole

Posted 4 weeks ago

“Kenneth was very good”

Helpful Report

Posted 4 weeks ago

Hi Jeremy Thank you for your lovely feedback! We’re delighted to hear that Kenneth provided you with great service. We’ll be sure to pass your kind comments on to him. Thank you for choosing Teletext Holidays! Warm regards, Nicole

Posted 4 weeks ago

“Arron was of great assistance in completing the holiday booking for us tonight thank you”

Helpful Report

Posted 4 weeks ago

Hi Steven Thank you for your lovely feedback! We’re delighted to hear that Aaron was so helpful in completing your holiday booking. We’ll be sure to pass your kind comments and thanks on to him. Thank you for choosing Teletext Holidays, and we hope you have a fantastic holiday! Warm regards, Nicole

Posted 4 weeks ago

“Very helpful....sorted my query in no time .”

Helpful Report

Posted 1 month ago

Hi Thank you for your lovely feedback! We’re delighted to hear that our team was very helpful and resolved your query so quickly. Thank you for choosing Teletext Holidays. We really appreciate your kind comments! Warm regards, Nicole

Posted 4 weeks ago

“ABSOLUTELY ABHORRENT DREADLOCK HOLIDAY NO ONÈ TAKE RESPONSIBILITY AT TELETEXT Do not book with them. I 🙏 promise you they are literally shocking”

Helpful Report

Posted 1 month ago

Hi, We’re very sorry to hear that your holiday experience has left you feeling so disappointed and that you feel your concerns have not been addressed. We take complaints seriously and understand the importance of providing clear communication and support when things go wrong. We would appreciate the opportunity to review your concerns. Unfortunately, we’re unable to identify your booking from the information provided. Please email our Customer Relations team at customerrelations@teletext.com with your full name, booking reference beginning with TT, and details of your concerns so that we can investigate the matter fully. Warm regards, Nicole

Posted 4 weeks ago

“Very quick and easy from Andy very professional and pleasant”

Helpful Report

Posted 1 month ago

Hi Angela Thank you for your lovely feedback! We’re delighted to hear that Andy made the process quick and easy while providing professional and pleasant service. We’ll be sure to pass your kind comments on to Andy. Thank you for choosing Teletext Holidays, and we hope you have a fantastic holiday! Warm regards, Nicole

Posted 4 weeks ago

“Andy was very helpful and kindly spoken. Helped me to search for baggage for sunexpress and helped with these too.”

Helpful Report

Posted 1 month ago

Hi Mayarun Thank you for your lovely feedback! We’re delighted to hear that Andy was very helpful and kind when assisting you with your baggage enquiry. We’ll be sure to pass your kind comments on to Andy. Thank you for choosing Teletext Holidays, and we hope you have a fantastic holiday! Warm regards, Nicole

Posted 4 weeks ago

“Kenneth was helpful over the phone”

Helpful Report

Posted 1 month ago

Hi Thank you for your lovely feedback! We’re pleased to hear that Kenneth was helpful and provided you with good service over the phone. We’ll be sure to pass your kind comments on to him. Thank you for choosing Teletext Holidays! Warm regards, Nicole

Posted 1 month ago

“Happy with the service Kenneth provided”

Helpful Report

Posted 1 month ago

Hi Thank you for your lovely feedback! We’re delighted to hear that you were happy with the service Kenneth provided. We’ll be sure to pass your kind comments on to him. Thank you for choosing Teletext Holidays! Warm regards, Nicole

Posted 1 month ago

“Aaron helped us with adding transfer very quickly and efficiently thank you”

Helpful Report

Posted 1 month ago

Hi Thank you for your lovely feedback! We’re delighted to hear that Aaron was able to add your transfer quickly and efficiently, making the process easy for you. We’ll be sure to pass your thanks and kind comments on to Aaron. We hope you have a fantastic holiday! Warm regards, Nicole

Posted 1 month ago

“Stephen helped me book the holiday and helped me find the best prices and was really patient and helpful. I also spoke to Aaron who helped me confirm full payment went through and provided me the booking details”

Helpful Report

Posted 1 month ago

Hi Sadiah Thank you for your fantastic feedback! We’re delighted to hear that Stephen was patient and helpful throughout the booking process and took the time to find you the best possible price for your holiday. It’s also great to know that Aaron was able to confirm your full payment and provide you with your booking details. We’ll be sure to pass your kind comments on to both Stephen and Aaron. Thank you for choosing Teletext Holidays, and we hope you have a fantastic holiday! Warm regards, Nicole

Posted 1 month ago

“Aaron was very helpful to me at solving my problem regarding my hotel. thank you so much”

Helpful Report

Posted 1 month ago

Hi Thank you for your lovely feedback! We’re delighted to hear that Aaron was very helpful and was able to resolve the issue regarding your hotel. We’ll be sure to pass your thanks and kind comments on to Aaron. Thank you for choosing Teletext Holidays! Warm regards, Nicole

Posted 1 month ago

“Kenith 1 customer services person very helpfull will definitely be booking with zenith again 10 / 10”

Helpful Report

Posted 1 month ago

Hi Donna Thank you for your fantastic feedback and 10/10 rating! We’re delighted to hear that Kenneth was very helpful and provided you with excellent customer service. We’ll be sure to pass your kind comments on to him. We really appreciate your support and look forward to helping you with another holiday in the future. Warm regards Nicole

Posted 1 month ago

“Aaron was extremely helpful today nothing was a bother to him. He changed our seats and did online check in ,his manner was kind and professional Maureen New”

Helpful Report

Posted 1 month ago

Thank you for your wonderful feedback, Maureen! We’re delighted to hear that Aaron was extremely helpful and that nothing was too much trouble for him. It’s great to know that he assisted with changing your seats and completing your online check-in while providing such kind and professional service. We’ll be sure to pass your lovely comments on to Aaron. Warm regards, Nicole

Posted 1 month ago

“Waived charges for name change on booking by liaising with airline.”

Helpful Report

Posted 1 month ago

Hi Thank you for your lovely feedback! We’re delighted that our team was able to liaise with the airline on your behalf and have the charges for your booking name change waived. We’re pleased we could help resolve this for you and make the process easier. Thank you for choosing Teletext Holidays! Warm regards, Nicole

Posted 1 month ago

“Thank you Aaron for helping me change my booking! Great work.”

Helpful Report

Posted 1 month ago

Hi Afsara Thank you for your lovely feedback! We’re delighted to hear that Aaron was able to help you change your booking and provided you with great service. We’ll be sure to pass your thanks and kind comments on to Aaron. Thank you for choosing Teletext Holidays! Warm regards, Nicole

Posted 1 month ago

Teletext Holidays is rated 2.7 based on 1,974 reviews