Teletext Holidays Reviews

Name: Teletext Holidays
Address: 71-75 Shelton Street, London, City of London
Rating: 2.26

2.3 Rating 1,607 Reviews

32 %

of reviewers recommend Teletext Holidays

Company Reviews

Metrics

Info

2.3

Based on 1,607 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Teletext Holidays:

Book and travel with confidence. At Teletext Holidays we offer a huge choice of holiday deals from leading ATOL-protected partners to help you find the perfect beach getaway.

Teletext Holidays (trading as teletextholidays.co.uk) is under the new ownership and management of Teletext Travel Ltd, having acquired the necessary intellectual property (IP) from the liquidators of the former owners Teletext Ltd. As an independent entity, we want to clarify that we have no affiliations with the previously known Truly Travel Ltd or Teletext Ltd, both of which entered liquidation in 2021 and 2023, respectively. Following their liquidation, they were acquired by Teletext Travel Ltd.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“GAVIN WAS EXTREMELY HELPFUL AND ANSWERED MY QUESTION STRAIGHT AWAY. He also created my payment link and was happy to help.”

Helpful Report

Posted 5 months ago

Hey Anonymous, Thanks for your great feedback! We're so pleased Gavin was able to assist quickly and make things easy for you. We’ll be sure to pass on your kind words! We wish you a most enjoyable holiday and we look forward to helping you plan many more in the future. Thanks again, Sam

Posted 4 months ago

“Very helpful”

Helpful Report

Posted 5 months ago

Hey Anonymous, Thanks for your review! We're really glad you found the service very helpful. It's always great to know our team is making a positive impact. Thanks again for choosing us, and have an amazing trip! Thanks again, Sam

Posted 4 months ago

“Andy helped good today”

Helpful Report

Posted 5 months ago

Hey Anonymous, Thanks for your review! We're glad Andy was able to help you. We appreciate you taking the time to share your experience. We look forward to helping you book your next holiday. Thanks again, Sam

Posted 4 months ago

“Andy helped me today”

Helpful Report

Posted 5 months ago

Hey Karl, Thanks for your feedback! We're glad Andy was able to help you today. We wish you an amazing holiday and look forward to helping you plan many more. Thanks again, Sam

Posted 4 months ago

“Andy helped me to book my holidays and made it easy for me.”

Helpful Report

Posted 5 months ago

Hey Anonymous, Thanks for your lovely feedback! We're so pleased Andy was able to help you book your holiday and make the process easy. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday! Thanks again, Sam

Posted 4 months ago

“The customer was really good all thanks to Andy who has helped me out with my holiday payments will be booking through teletext holiday again👍🏻”

Helpful Report

Posted 5 months ago

Hey Zirah, Thank you so much for your kind words, we’re pleased to hear that Andy helped you with your payments. Your satisfaction is our top priority. Thank you for your feedback. We have shared it with our product team, and it is highly valuable in helping us continuously improve our product. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans. Thanks again, Sam

Posted 4 months ago

“Quick easy transaction Neil and Andy were very helpful thank you”

Helpful Report

Posted 5 months ago

Hey Anonymous, Thanks so much for your kind words! We're glad Neil and Andy were able to help and make things easy for you. We really appreciate your feedback! Thank you for choosing Teletext Holidays and we wish you a most enjoyable holiday. Thanks again, Sam

Posted 4 months ago

“Andy has helped me with my payment today”

Helpful Report

Posted 5 months ago

Hey Anonymous, Thank you for sharing your review. We are happy to hear that Andy has assisted you so effectively. Thank you for choosing Teletext Holidays and we wish you a most amazing holiday. Thanks again, Sam

Posted 4 months ago

“Hi spoke with Kenneth as i did not recieve the confirmation email. I checked my junk it was in there. I also asked for a pool view and room on the same floor as the rest of the party. Kenneth made a note of this and was very helpful.”

Helpful Report

Posted 5 months ago

Hey Anonymous, Thank you for your review. We're glad you found the confirmation email and that Kenneth was able to assist you, he’ll be happy to hear your kind words. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday! Thanks again, Sam

Posted 4 months ago

“Andy was very good and helpful taking my payment”

Helpful Report

Posted 5 months ago

Hey Ruby Thank you so much for your wonderful review. We are delighted to hear that you had a great experience and that Andy was able to assist you so effectively with your payment. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again, Sam

Posted 5 months ago

“very polite and quick - Andy was very helpful”

Helpful Report

Posted 5 months ago

Hey Glenn, Thank you so much for sharing your review. We are pleased to hear you found Andy polite and quick. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays and we wish you an amazing holiday. Thanks again, Sam

Posted 5 months ago

“Gavin listened to what I said and followed my concerns up with an email. He was pleasant and easy to understand”

Helpful Report

Posted 5 months ago

Hey Anonymous, Thank you for sharing your review! We're happy to hear that Gavin assisted you so well and followed up with an email. We have shared your feedback with Gavin and the team who will be delighted. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again, Sam

Posted 5 months ago

“Kenneth .was very and polite and helpfull”

Helpful Report

Posted 5 months ago

Hey Anonymous, Thank you for sharing your review. We're delighted to hear that you found Kenneth polite and helpful. Thank you for choosing Teletext Holidays. We're thrilled to be a part of your travel plans and wish you an amazing holiday! Thanks again, Sam.

Posted 5 months ago

“Kenneth at customer service was a superstar. After booking I read reviews and was very disappointed with the hotel. I rang to see if I could change the reservation and after lots of searching Kenneth came up with a good alternative at a good price 5* thank you Kenneth 😎”

Helpful Report

Posted 5 months ago

Hey Gill, Thank you for your kind words! We're so pleased to hear that Kenneth provided you with a great service and assisted in finding an alternative hotel for you. Our team is dedicated to providing excellent customer service, and it’s great to know that Kenneth delivered. Thank you for choosing Teletext Holidays. We truly appreciate your feedback and look forward to assisting you with future holidays. Thanks again, Sam.

Posted 5 months ago

“Andy helped me with my bag and priority booking and he was very helpful and pleasant”

Helpful Report

Posted 5 months ago

Hey Mohammed, Thank you for your feedback! We're so pleased to hear that Andy was helpful with your luggage and priority boarding - he'll be thrilled to know he made a positive impact. Thank you for choosing Teletext Holidays. We truly appreciate your feedback and look forward to assisting you with future holidays! Thanks again, Sam

Posted 4 months ago

“Thank you Kenti. He is good very good guy and helpful.”

Helpful Report

Posted 5 months ago

Hey Anonymous, Thank you for sharing your experience! We're delighted to hear that you had a brilliant experience with Kenti. Thank you for choosing Teletext Holidays and we wish you a most amazing holiday. Thanks again, Sam

Posted 4 months ago

“Thank you Alexander and Zain for helping me book my family holiday and with changing some logistics details you’re amazing! So kind,efficient at your job and helpful, this was actually recommended to me by family members and I can see why. So so nice I will definitely be booking my holidays with you in the future and recommending to friends and family as the staff are trained perfectly. Thanks again to Alexander & Zain!”

Helpful Report

Posted 5 months ago

Hey Asma, Thank you for your fantastic review! We’re delighted to hear that Alexander and Zain provided such a professional and attentive service, ensuring all your needs were met. Your kind words and recommendation are truly appreciated and we’ll be sure to share your feedback with them both. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday! Thanks again, Sam

Posted 4 months ago

“Andy was brilliant !! And give him a pay rise”

Helpful Report

Posted 5 months ago

Hey Christopher, Thank you for your feedback. We’re happy to hear that Andy was able to assist you so effectively. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and we hope you have an amazing holiday. Thanks again, Sam

Posted 4 months ago

“I cant believe how helpful Ken was with booking my special assistance...he was great very patience listened to wot i was saying...and lively man to speak to Many thanks Ken Mrs Ann ward”

Helpful Report

Posted 5 months ago

Hey Ann, Thank you for sharing your review! We're happy to hear that Ken provided you with a great service and assisted you with your special assistance requirements. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday! Thanks again, Sam

Posted 4 months ago

“Andy was very helpful today!”

Helpful Report

Posted 5 months ago

Hey Anonymous Thanks so much for your feedback. We're thrilled to hear you had a pleasant experience with our customer support team. Andy will be delighted to know he made such a great impression. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday! Thanks again, Sam

Posted 4 months ago

Teletext Holidays is rated 2.3 based on 1,607 reviews