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Teletext Holidays Reviews

2.2 Rating 1,595 Reviews
32 %
of reviewers recommend Teletext Holidays
2.2
Based on 1,595 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
2.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Teletext Holidays Reviews

About Teletext Holidays:

Book and travel with confidence. At Teletext Holidays we offer a huge choice of holiday deals from leading ATOL-protected partners to help you find the perfect beach getaway.

Teletext Holidays (trading as teletextholidays.co.uk) is under the new ownership and management of Teletext Travel Ltd, having acquired the necessary intellectual property (IP) from the liquidators of the former owners Teletext Ltd. As an independent entity, we want to clarify that we have no affiliations with the previously known Truly Travel Ltd or Teletext Ltd, both of which entered liquidation in 2021 and 2023, respectively. Following their liquidation, they were acquired by Teletext Travel Ltd.

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Anonymous
Anonymous  // 01/01/2019
Kenneth .was very and polite and helpfull
Helpful Report
Posted 2 months ago
Hey Anonymous, Thank you for sharing your review. We're delighted to hear that you found Kenneth polite and helpful. Thank you for choosing Teletext Holidays. We're thrilled to be a part of your travel plans and wish you an amazing holiday! Thanks again, Sam.
Posted 1 month ago
Kenneth at customer service was a superstar. After booking I read reviews and was very disappointed with the hotel. I rang to see if I could change the reservation and after lots of searching Kenneth came up with a good alternative at a good price 5* thank you Kenneth 😎
Helpful Report
Posted 2 months ago
Hey Gill, Thank you for your kind words! We're so pleased to hear that Kenneth provided you with a great service and assisted in finding an alternative hotel for you. Our team is dedicated to providing excellent customer service, and it’s great to know that Kenneth delivered. Thank you for choosing Teletext Holidays. We truly appreciate your feedback and look forward to assisting you with future holidays. Thanks again, Sam.
Posted 1 month ago
Andy helped me with my bag and priority booking and he was very helpful and pleasant
Helpful Report
Posted 2 months ago
Hey Mohammed, Thank you for your feedback! We're so pleased to hear that Andy was helpful with your luggage and priority boarding - he'll be thrilled to know he made a positive impact. Thank you for choosing Teletext Holidays. We truly appreciate your feedback and look forward to assisting you with future holidays! Thanks again, Sam
Posted 1 month ago
Thank you Kenti. He is good very good guy and helpful.
Helpful Report
Posted 2 months ago
Hey Anonymous, Thank you for sharing your experience! We're delighted to hear that you had a brilliant experience with Kenti. Thank you for choosing Teletext Holidays and we wish you a most amazing holiday. Thanks again, Sam
Posted 1 month ago
Thank you Alexander and Zain for helping me book my family holiday and with changing some logistics details you’re amazing! So kind,efficient at your job and helpful, this was actually recommended to me by family members and I can see why. So so nice I will definitely be booking my holidays with you in the future and recommending to friends and family as the staff are trained perfectly. Thanks again to Alexander & Zain!
Helpful Report
Posted 2 months ago
Hey Asma, Thank you for your fantastic review! We’re delighted to hear that Alexander and Zain provided such a professional and attentive service, ensuring all your needs were met. Your kind words and recommendation are truly appreciated and we’ll be sure to share your feedback with them both. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday! Thanks again, Sam
Posted 1 month ago
Andy was brilliant !! And give him a pay rise
Helpful Report
Posted 2 months ago
Hey Christopher, Thank you for your feedback. We’re happy to hear that Andy was able to assist you so effectively. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and we hope you have an amazing holiday. Thanks again, Sam
Posted 1 month ago
I cant believe how helpful Ken was with booking my special assistance...he was great very patience listened to wot i was saying...and lively man to speak to Many thanks Ken Mrs Ann ward
Helpful Report
Posted 2 months ago
Hey Ann, Thank you for sharing your review! We're happy to hear that Ken provided you with a great service and assisted you with your special assistance requirements. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday! Thanks again, Sam
Posted 1 month ago
Andy was very helpful today!
Helpful Report
Posted 2 months ago
Hey Anonymous Thanks so much for your feedback. We're thrilled to hear you had a pleasant experience with our customer support team. Andy will be delighted to know he made such a great impression. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday! Thanks again, Sam
Posted 1 month ago
The online payment link did not work but payment was sorted by the customer services adviser on the phone pronto.
Helpful Report
Posted 2 months ago
Hey Anonymous Thank you for sharing your review! We're happy to learn that we were able to resolve your payment issue. Your feedback serves as a great motivation for our staff and we thank you for taking the time to share your happy experience. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again, Sam
Posted 1 month ago
Andy was more than helpful with answering my questions about my hotel, such a pleasant experience.
Helpful Report
Posted 2 months ago
Hey Andy, Thank you for sharing your experience! We're delighted to hear that you had a brilliant experience with our customer service. Andy will be thrilled to know he was more than helpful in answering your questions. Thank you for choosing Teletext Holidays and we wish you a most amazing holiday. Thanks again, Sam
Posted 1 month ago
I had an issue with my booking and Kenneth as very patient and resolved this for me. I am very grateful, thank you Kenneth
Helpful Report
Posted 2 months ago
Hey Maxine Thank you for sharing your experience. We're thrilled to hear that Kenneth was patient and resolved your issue for you. Your kind words mean a lot, and we'll make sure to pass along your gratitude to him. Wishing you a fantastic holiday ahead, Thanks again, Sam
Posted 2 months ago
Fantastic service from Zain. Thank you
Helpful Report
Posted 2 months ago
Hey Thank you for your review! We’re delighted to hear that Zain provided you with a fantastic service, ensuring all your needs were met. Your kind words are truly appreciated and we’ll be sure to share your feedback with him, he will be pleased! Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday! Thanks again, Sam
Posted 2 months ago
GAVIN!! HE WAS EXCELLENT ABSOLUTE ASSET TO THE TEAM I CALLED UP TO CHANGE A NAME ON THE BOOKING AS IT WAS MISS SPELLED AND HE CALLED THE AIRLINE SHORT HOLD AND ALL WAS COMPLETED, NOW THATS GREAT CUSTOMER SERVICE GIVE HIM A RAISE!!!
Helpful Report
Posted 2 months ago
Hey Naimesh Thank you for your fantastic review! We’re delighted to hear that Gavin provided such a professional and attentive service, ensuring all your needs were met. Your kind words are truly appreciated and we’ll be sure to share your feedback with him —it will mean a lot! Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday! Thanks again, Sam
Posted 2 months ago
Andy was helpful and efficient when helping me.
Helpful Report
Posted 2 months ago
Hey Irshad Thank you for your review! We're delighted to hear that Andy was helpful and efficient. We have passed your review to him and he will be thrilled! Thank you for choosing Teletext Holidays, we are very happy to be a part of your travel plans and wish you a great holiday! Thanks again, Sam
Posted 2 months ago
GAVIN was very helpful and very clear, id previously spoken worh somone else who didnt have a clue so he was a breath of fresh air to get it all sorted quickly
Helpful Report
Posted 2 months ago
Hey Mrs Phillips Thank you for sharing your review! We're very happy to hear that Gavin was helpful and provided a good service. We are sorry to read you faced difficulties with the previous agent. We have passed your review to the relevant manager for their evaluation and thank you for bringing this to our attention. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday! Thanks again, Sam
Posted 2 months ago
Jessy was really helpful. She was polite and professional. Thank you for your service!
Helpful Report
Posted 2 months ago
Hey James Thank you for sharing your review and your are very welcome! ! We're very happy to hear that Jessy provided a friendly, professional service and was really helpful. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday! Thanks again, Sam
Posted 2 months ago
Christopher and Zane have been very helpful in helping book my holiday. Good customer service. I look forward to booking more holidays with Teletext Holidays.
Helpful Report
Posted 2 months ago
Hey Nahida Thank you for your review! We’re delighted to hear that Christopher and Zane were very helpful and provided good customer service. Your kind words are truly appreciated and we’ll be sure to share your feedback with them—it will mean a lot! Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans. We wish you a great holiday and truly look forward to booking your next holiday for you in the near future. Thanks again, Sam
Posted 2 months ago
Superb from start to finish
Helpful Report
Posted 2 months ago
Hey Carl Thank you for sharing your review! We're very happy to hear the service received was superb from start to finish. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday! Thanks again, Sam
Posted 2 months ago
I recently booked my flight with teletext Holidays. I found them very patient, helpful and courteous especially Aaron. He was so kind and helpful and could not do enough to help me with my queries. Thank you so much Aaron. God bless you.
Helpful Report
Posted 2 months ago
Hey Thank you for sharing your experience. We're thrilled to hear you found the agents patient and helpful especially Aaron. Your kind words mean a lot, and we'll make sure to pass along your gratitude to them. Wishing you a fantastic holiday ahead, Thanks again, Sam
Posted 2 months ago
So far, not so good. I paid for text services on 7/16, and as of 7/21 it’s still not working. Now all I want is a refund. This is getting very frustrating.
Helpful Report
Posted 2 months ago
Hi, We think you my have reviewed the wrong company. We are Teletext Holidays and do not offer text services. If this is the case may we kindly request for you to remove your review. Thank you Belle
Posted 2 months ago
Teletext Holidays is rated 2.2 based on 1,595 reviews