Teletext Holidays Reviews

Name: Teletext Holidays
Address: 71-75 Shelton Street, London, City of London
Rating: 2.22

2.2 Rating 1,581 Reviews

31 %

of reviewers recommend Teletext Holidays

Company Reviews

Metrics

Info

2.2

Based on 1,581 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Teletext Holidays:

Book and travel with confidence. At Teletext Holidays we offer a huge choice of holiday deals from leading ATOL-protected partners to help you find the perfect beach getaway.

Teletext Holidays (trading as teletextholidays.co.uk) is under the new ownership and management of Teletext Travel Ltd, having acquired the necessary intellectual property (IP) from the liquidators of the former owners Teletext Ltd. As an independent entity, we want to clarify that we have no affiliations with the previously known Truly Travel Ltd or Teletext Ltd, both of which entered liquidation in 2021 and 2023, respectively. Following their liquidation, they were acquired by Teletext Travel Ltd.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick easy transaction Neil and Andy were very helpful thank you”

Helpful Report

Posted 1 week ago

Hey Anonymous, Thanks so much for your kind words! We're glad Neil and Andy were able to help and make things easy for you. We really appreciate your feedback! Thank you for choosing Teletext Holidays and we wish you a most enjoyable holiday. Thanks again, Sam

Posted 1 week ago

“Andy has helped me with my payment today”

Helpful Report

Posted 1 week ago

Hey Anonymous, Thank you for sharing your review. We are happy to hear that Andy has assisted you so effectively. Thank you for choosing Teletext Holidays and we wish you a most amazing holiday. Thanks again, Sam

Posted 1 week ago

“Hi spoke with Kenneth as i did not recieve the confirmation email. I checked my junk it was in there. I also asked for a pool view and room on the same floor as the rest of the party. Kenneth made a note of this and was very helpful.”

Helpful Report

Posted 1 week ago

Hey Anonymous, Thank you for your review. We're glad you found the confirmation email and that Kenneth was able to assist you, he’ll be happy to hear your kind words. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday! Thanks again, Sam

Posted 1 week ago

“Andy was very good and helpful taking my payment”

Helpful Report

Posted 1 week ago

Hey Ruby Thank you so much for your wonderful review. We are delighted to hear that you had a great experience and that Andy was able to assist you so effectively with your payment. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again, Sam

Posted 1 week ago

“very polite and quick - Andy was very helpful”

Helpful Report

Posted 2 weeks ago

Hey Glenn, Thank you so much for sharing your review. We are pleased to hear you found Andy polite and quick. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays and we wish you an amazing holiday. Thanks again, Sam

Posted 1 week ago

“Gavin listened to what I said and followed my concerns up with an email. He was pleasant and easy to understand”

Helpful Report

Posted 2 weeks ago

Hey Anonymous, Thank you for sharing your review! We're happy to hear that Gavin assisted you so well and followed up with an email. We have shared your feedback with Gavin and the team who will be delighted. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again, Sam

Posted 1 week ago

“Kenneth .was very and polite and helpfull”

Helpful Report

Posted 2 weeks ago

Hey Anonymous, Thank you for sharing your review. We're delighted to hear that you found Kenneth polite and helpful. Thank you for choosing Teletext Holidays. We're thrilled to be a part of your travel plans and wish you an amazing holiday! Thanks again, Sam.

Posted 1 week ago

“Kenneth at customer service was a superstar. After booking I read reviews and was very disappointed with the hotel. I rang to see if I could change the reservation and after lots of searching Kenneth came up with a good alternative at a good price 5* thank you Kenneth 😎”

Helpful Report

Posted 2 weeks ago

Hey Gill, Thank you for your kind words! We're so pleased to hear that Kenneth provided you with a great service and assisted in finding an alternative hotel for you. Our team is dedicated to providing excellent customer service, and it’s great to know that Kenneth delivered. Thank you for choosing Teletext Holidays. We truly appreciate your feedback and look forward to assisting you with future holidays. Thanks again, Sam.

Posted 1 week ago

“Andy helped me with my bag and priority booking and he was very helpful and pleasant”

Helpful Report

Posted 2 weeks ago

Hey Mohammed, Thank you for your feedback! We're so pleased to hear that Andy was helpful with your luggage and priority boarding - he'll be thrilled to know he made a positive impact. Thank you for choosing Teletext Holidays. We truly appreciate your feedback and look forward to assisting you with future holidays! Thanks again, Sam

Posted 1 week ago

“Thank you Kenti. He is good very good guy and helpful.”

Helpful Report

Posted 2 weeks ago

Hey Anonymous, Thank you for sharing your experience! We're delighted to hear that you had a brilliant experience with Kenti. Thank you for choosing Teletext Holidays and we wish you a most amazing holiday. Thanks again, Sam

Posted 1 week ago

“Thank you Alexander and Zain for helping me book my family holiday and with changing some logistics details you’re amazing! So kind,efficient at your job and helpful, this was actually recommended to me by family members and I can see why. So so nice I will definitely be booking my holidays with you in the future and recommending to friends and family as the staff are trained perfectly. Thanks again to Alexander & Zain!”

Helpful Report

Posted 2 weeks ago

Hey Asma, Thank you for your fantastic review! We’re delighted to hear that Alexander and Zain provided such a professional and attentive service, ensuring all your needs were met. Your kind words and recommendation are truly appreciated and we’ll be sure to share your feedback with them both. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday! Thanks again, Sam

Posted 1 week ago

“Andy was brilliant !! And give him a pay rise”

Helpful Report

Posted 2 weeks ago

Hey Christopher, Thank you for your feedback. We’re happy to hear that Andy was able to assist you so effectively. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and we hope you have an amazing holiday. Thanks again, Sam

Posted 1 week ago

“I cant believe how helpful Ken was with booking my special assistance...he was great very patience listened to wot i was saying...and lively man to speak to Many thanks Ken Mrs Ann ward”

Helpful Report

Posted 2 weeks ago

Hey Ann, Thank you for sharing your review! We're happy to hear that Ken provided you with a great service and assisted you with your special assistance requirements. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday! Thanks again, Sam

Posted 1 week ago

“Andy was very helpful today!”

Helpful Report

Posted 2 weeks ago

Hey Anonymous Thanks so much for your feedback. We're thrilled to hear you had a pleasant experience with our customer support team. Andy will be delighted to know he made such a great impression. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday! Thanks again, Sam

Posted 1 week ago

“The online payment link did not work but payment was sorted by the customer services adviser on the phone pronto.”

Helpful Report

Posted 2 weeks ago

Hey Anonymous Thank you for sharing your review! We're happy to learn that we were able to resolve your payment issue. Your feedback serves as a great motivation for our staff and we thank you for taking the time to share your happy experience. We hope you have a fantastic holiday and look forward to helping you book your next adventure. Thanks again, Sam

Posted 1 week ago

“Andy was more than helpful with answering my questions about my hotel, such a pleasant experience.”

Helpful Report

Posted 2 weeks ago

Hey Andy, Thank you for sharing your experience! We're delighted to hear that you had a brilliant experience with our customer service. Andy will be thrilled to know he was more than helpful in answering your questions. Thank you for choosing Teletext Holidays and we wish you a most amazing holiday. Thanks again, Sam

Posted 1 week ago

“I had an issue with my booking and Kenneth as very patient and resolved this for me. I am very grateful, thank you Kenneth”

Helpful Report

Posted 2 weeks ago

Hey Maxine Thank you for sharing your experience. We're thrilled to hear that Kenneth was patient and resolved your issue for you. Your kind words mean a lot, and we'll make sure to pass along your gratitude to him. Wishing you a fantastic holiday ahead, Thanks again, Sam

Posted 2 weeks ago

“Fantastic service from Zain. Thank you”

Helpful Report

Posted 2 weeks ago

Hey Thank you for your review! We’re delighted to hear that Zain provided you with a fantastic service, ensuring all your needs were met. Your kind words are truly appreciated and we’ll be sure to share your feedback with him, he will be pleased! Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday! Thanks again, Sam

Posted 2 weeks ago

“GAVIN!! HE WAS EXCELLENT ABSOLUTE ASSET TO THE TEAM I CALLED UP TO CHANGE A NAME ON THE BOOKING AS IT WAS MISS SPELLED AND HE CALLED THE AIRLINE SHORT HOLD AND ALL WAS COMPLETED, NOW THATS GREAT CUSTOMER SERVICE GIVE HIM A RAISE!!!”

Helpful Report

Posted 2 weeks ago

Hey Naimesh Thank you for your fantastic review! We’re delighted to hear that Gavin provided such a professional and attentive service, ensuring all your needs were met. Your kind words are truly appreciated and we’ll be sure to share your feedback with him —it will mean a lot! Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday! Thanks again, Sam

Posted 2 weeks ago

“Andy was helpful and efficient when helping me.”

Helpful Report

Posted 2 weeks ago

Hey Irshad Thank you for your review! We're delighted to hear that Andy was helpful and efficient. We have passed your review to him and he will be thrilled! Thank you for choosing Teletext Holidays, we are very happy to be a part of your travel plans and wish you a great holiday! Thanks again, Sam

Posted 2 weeks ago

Teletext Holidays is rated 2.2 based on 1,581 reviews