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TechSilver Reviews

4.8 Rating 1,200 Reviews

97 %

of reviewers recommend TechSilver

Company Reviews

Product Reviews

4.8

Based on 1,200 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About TechSilver:

We combine honest, friendly and expert service with technologies that make life easier, safer and more enjoyable.

Visit Website

Phone:

03300 10 14 18

Email:

hello@techsilver.co.uk

Location:

Sir Colin Campbell Building, Triumph Road, Nottingham
NG7 2TU

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TechSilver 5 star review on 28th June 2022

TechSilver 5 star review on 10th March 2022

TechSilver 5 star review on 11th January 2022

TechSilver 5 star review on 29th November 2021

TechSilver 5 star review on 26th October 2021

TechSilver 5 star review on 26th October 2021

TechSilver 5 star review on 8th October 2021

177

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer Service: Excellent. All questions and queries and emails answered quickly. Video for use is excellent. Tracker: Works well in UK. I bought this primarily because it allows me to talk to my husband. He has dementia and cannot use a mobile phone. It does not work indoors or in a car but otherwise is very good. I thought it would work in Tenerife but found that there is practically no G2 coverage in North Tenerife and it would not work at at all. This could be a problem but I doubt we will go abroad again and there is G2 coverage in the UK. Many places are phasing out G2 so this would be a consideration if the tracker is to be used in the EU. Overall: Expensive subscription but for me worth it for the facility to track and talk to my husband. Good support. I recommend this product.”

Hi Linda, Thank you for taking the time to review TechSilver and giving us a five-star review. I'm glad to hear that you found our support to be excellent, and that the video instructions were helpful. A lot of the limitations with the trackers are standard across all personal GPS trackers, including the use indoors. however I'm glad that the device was still worth it and helped keep track of your husband even with those limitations. Have a wonderful day!

“Just purchased the waterproof GPS tracker. So far so good. Have been very helpful when making contact by phone, or chat line. Not had the device long, so see how it goes. Had to find another gadget, as Yepzon went bankrupt”

Hi Stanley, Thank you for the 5-star review. We're thrilled to hear that your first impressions of the tracker are so positive, I'm sure it will help a lot with your situation and tracking needs. If you need any assistance, please don't hesitate to get in touch. Have a great evening.

“Excellent product. The tracker has been invaluable to us when we need to keep tabs on my 90 year old father-in-law who has advanced dementia and wanders during the night. The support from the company has also been second to none. I have no hesitation in recommending both Techsilver and their products.”

Hi Barry, Thank you so much for your 5 star review. We are honoured to receive such a glowing review and to know that our tracker has been invaluable to you We appreciate your kind words about our customer service as we aim to offer exceptional support whenever it is needed. Have a great day.

“Very good GPS tracker. It gives accurate location information, with post code and battery lasts for around 2 weeks without needing charging, with moderate use of tracker.”

Hi Adrian, Thank you for the 5-star review, we really appreciate it. It's great to hear that the GPS Tracker has been so useful for you, especially how long the battery has lasted! Thank you again for your feedback, and please don't hesitate to reach out to us if you have any further questions. We're always happy to help!

“Ordered a remote control for my 87 year old mother-in-law who struggles with anything technical. The remote is simple to use with very few buttons. She even struggles with that but she's getting used to it. I'm not the greatest with technology and had to ring the helpline whilst setting up the remote. The advice was excellent over the phone and easy to follow. I would recommend this product. Forgot to say it arrived next day after ordering.”

Hi Christopher, Thank you for the 5-star review! We're happy to hear that the remote control you ordered for your mother-in-law has been helpful and easy to use, even though she struggles with technology. We understand how important it is for everyone to have access to technology that is user-friendly. We're also pleased to hear that you received excellent advice and support from our helpline while setting up the remote. Our team works hard to provide our customers with the best possible assistance, and we're glad that we were able to help you with your query. Lastly, we're happy to hear that your order arrived promptly. We strive to provide our customers with fast and reliable delivery, and we're glad that we met that goal. Have a lovely day.

“Very pleased. Web page gives enough information to make a sensible choice possible. Would have preferred a keyboard with sound volume buttons but this was rectified with a cheap USB volume control. Yellow keys are far more legible than my previous small-letter backlit keyboard.”

Hi Fred, Thank you for taking the time to share your positive experience with us. We're thrilled to hear that the information on our detailed product page provided help to make your choice easily, and we're glad that you found a solution for your preference for sound volume buttons with a USB volume control. We're also pleased to hear that the yellow keys on your new keyboard are more legible than your previous keyboard. It's our goal to provide our customers with high-quality products that meet their needs, and we're glad to have met yours. If you have any questions, please don't hesitate to let us know. We're always happy to help.

“I recently bought a tech silver scanner for my husband who has lewy body dementia. It gives me a great feeling li can always see where he is and can go and help him if need be well done Techsilver Mrs l of sidmouth”

Hi Linda, Thank you so much for your 5-star review! It's amazing to hear that the GPS Tracker is helping to give you peace of mind, one of our aims as a company is to help others to give peace of mind. Have a lovely day.

“Grandpad is a truly remarkable product supplied by TechSilver and has been life changing for my mother. She had always been illiterate with any form of technology however after a major stroke and losing mobility - this product became invaluable. She was able to communicate with me (her daughter) and grandchildren in Australia and her sister in France. The interface is incredibly simple to use and can be configured remotely. This meant that I could set this up from Australia setting up a family network of contacts, upload pictures directly, adding her favourite radio stations - to name a few of the many functions! The connection was over 4G, so no reliance on a wifi connection and one fee per year with no hidden costs. The GrandPad sat on a convenient charging dock and calls / video calls could made in one simple button, plus a slide show of uploaded pictures when not in use was a lovely feature. The customer service has been exemplary from the TechSilver and Grandpad team, who will go above and beyond no matter how small the issue is. So if your currently researching this product, don't hesitate for a second as its amazing and exceeded all expectations.”

Hello, Thank you so much for the 5-star reviews, it's truly appreciated! A situation like this, is where the GrandPad truly shines, making video calls and communication through tech easy to understand, so it's great to hear how it helped your mother so much. Thank you again, we wish you and your family all the best.

“I was very pleased with my large print computer keyboard. I have macular degeneration so need clarity. and the letters are large and clear. This keyboard is also spill proof. and a very good price.. I certainly recommend TechSilver.”

Hi Elizabeth, Thank you for the 5-star review. It's lovely to hear that the keyboard is helping so much. Enjoy the rest of your day.

“I had an issue with my tracker and contacted Silver Tech support who were all very friendly and professional. I then had to return the device for them to troubleshoot and they sent a pre paid label and i was able to return device. Once returned they had to arrange a replacement which arrive with 24 hours. I am very pleased with the support received and the outcome of my issue”

Hello, Whenever there are any problems with our products, we aim to get them resolved as quick as possible. So we're happy to hear that your issue was resolved swiftly! Enjoy the rest of your day.

“Excellent customer service, first class support 👍👍👍”

“We recently purchased this tracker for a family member living independently with Dementia. It is very easy to set up and simple to use. Miles' instructions were suberb and easy to follow. It gives us all peace of mind when the family member goes out and we are notified when they return home safely with the geofence. Fantastic product which enables independent living for longer.”

Hi Debbie, We keep in mind that not everyone is tech-savvy, so we make the instructions as simple as possible with no jargon, so it's great to hear that the instructions were a breeze (we spent a lot of time making them!). If you have any questions then please let us know.

“The Silver Necklace is good and strong and the pendant works a treat. The only issue I had was that the silver link connecting the Pendant to the Necklace is weak and caused the pendant to fall off. I was able to find the pendant using the app - luckily it fell off beside where the car was parked. Besides that, my mother loves wearing the pendant and the app is really useful also.”

Hi Jim, Thank you so much for your 5-star rating We're glad that you managed to the lost pendant with the help of the app. We haven't heard of this issue before with the necklace, however I will raise this with my colleagues to see what can be done about this, thank you. Have a great day

“TechSilver, thank you for making a difference to my life when I purchased a big button yellow keyboard. My eyesight is poor (Double vision) & my co-ordinanation is crap! I am a wheelchair user of 38 years.”

Hi Paul, Thank you for the great review! It's very much appreciated. We hope the keyboard has made typing easier, rather than on a regular keyboard. Have a lovely day.

“Mum loves it but needs to use more.”

Hi Lynne Thank you so much for the 5* review. We're glad to hear that Mum loves the music player. We offer full support with all orders, so if anything comes up as she uses the device more, please don't hesitate to get in touch. Have a great day!

“The service is amazing everyone's so friendly and very helpful. We ordered a new keyboard and mouse on Friday and was delivered on Monday morning. The keyboard I ordered is amazing it's so lovely to touch type with and even has a light you can attach to the keyboard. I would defiantly recommend TechSilver to other people. The two people I spoke to was Dom and Aaron they both were amazing.”

Hi Donna, Thank you so much for your generous 5-star rating review. Lovely to hear how satisfied you were with our service, delivery speed and quality of the products. It sounds like Dom and Aaron did an excellent job of helping. Your kind words are greatly appreciated, and we are delighted that you would recommend us to other people. Thank you again!

“An online order -very prompt service and an excellent product. Thank you.”

Thank you for your 5-star rating of TechSilver! We're glad it was such a prompt and excellent experience for you :) Enjoy the rest of your day.

“The large keyboard is very good, all the keys are sufficiently large to reduce near misses and they depress with a satisfying "click"; a positive experience but NB- the five stars apply to the keyboard only! I had ordered an accompanying wireless mouse and that refused to work at all - something to steer clear of! A more useful option would have been a separate number pad, probably essential if one is entering a lot of figures.”

Hello, Thank you so much for your 5-star rating. We truly appreciate your feedback, and we're sorry to hear about the issue with the wireless mouse. It's extremely rare that products are faulty, but when they are, we will rectify the issue as soon as possible. I can see that a full refund was given for the wireless mouse (As this was preferred, rather than a replacement), so we hope this is OK. We have taken your feedback on-board to see if we can make improvement to our products in the future, thank you. Enjoy the rest of your week!

“I am very happy with my purchase it has helped me to feel my mum who has Alzheimer's is more protected as I can check in when ever I like to make sure she is at home.”

Thank you so much, Wendy, for your 5-star rating. I'm very glad to hear that your purchase has enabled you to feel like you can better check in on your mum and make sure she's safe. We strive to provide exceptional services, so it's wonderful to hear that we've been able to help out. Thank you again!

“Very versatile,multifunctional device. All singing all dancing and the fact you can phone the device is a bonus. No problems so far. Very pleased .”

Thank you so much for your 5-star rating and for being a loyal customer! We especially appreciate your kind words about the versatility of the device, and the fact that you can call it like a phone is definitely a bonus. We're glad that you've had a positive experience overall. Enjoy the rest of your day

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TechSilver is rated 4.8 based on 1,200 reviews