3D Prima UK Reviews

Name: 3D Prima UK
Address: Unit 9 Ash Court, Walker Road, Coalville, Leicestershire
Rating: 4.69

4.7 Rating 1,409 Reviews

92 %

of reviewers recommend 3D Prima UK

Company Reviews

Metrics

Info

4.7

Based on 1,409 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

+44 1530 811 004

Email:

info@3dprima.co.uk

Location:

Unit 9 Ash Court,
Walker Road,
Coalville
Leicestershire
LE67 1UD

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3D Prima UK 5 star review on 4th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Come quicker than expected.”

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“Fast delivery”

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“Ordered a few rolls of filament. Arrived in good time. Only gripe was i was sent another yellow instead of the green I ordered. so ended up with two yellows. :( Other than that really good service.”

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“order arrived quickly and filament is of good quality”

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“Very quick delivery, would recommend”

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“Fast delivery, great products”

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“products are top quality and fast delivery”

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“Fast delivery”

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“Super responsive, knowledgeable team - very helpful, a pleasure to talk to”

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“good swift delivery”

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“Good communication, 3D printer spools are good value”

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“Good service as per usual!”

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“All good - would but again”

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“Quick and efficient to order, the order arrived in a couple of days as stated.”

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“Prompt service and delivery ahead of when expected, would use again.”

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“I had high hopes for the CopyMaster 3D 500 printer I ordered through Technology Outlet, and things started great with a fast delivery. At this point I will highlight that I had ordered a reconditioned printer. Things quickly went downhill when I noticed whilst removing from the packaging one of the z axis holding brackets was bent off centre and the z axis coupler on that side was strected out about 7-10mm from where it should be. Contacted support and they eventually came back and said the coupler is fine. So I continued trying to get some prints, unsuccessfully again I tried getting help through the support team but was told it was a bed leveling issue. I currently have 2 printers sat in my office, my old one I have been running for years and I have many many hours of leveling practice. So over the weekend I went deep drive into the calibration of the printer, watching each attempted print carefully. At which point I found the z axis is completely out of whack, I can not think of a better way to describe it. The axis steppers will randomly stop turning at inconsistant times, sometimes going 240mm+ without issues other times stopping after 5mm. On top of this the same issues on the X axis, I did not observe the Y axis doint the same but cannot rule it out. I know I ordered a reconditioned printer and was expecting it to be a bit beaten up but it should have been able to at least print. I am now unable to reach technology outlet on the phone and they have not responded to my emails. At this point, I really have to say to avoid using them unless they turn this situation around soon.”

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“Same great service provided each time I make a purchase or make contact for help. Good to know a company you can rely on.”

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“Good price and delivery”

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“Always had a good service from Technology Outlet. I have found their PLA filament to be very good. I recently purchased two spools of Premium PLA Plus and was very impressed with the results, just ordered a further two spool. Would highly recommend this company.”

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“Fantastic filament & a great service as always!”

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3D Prima UK is rated 4.7 based on 1,409 reviews