Technology Outlet Reviews

4.67 Rating 955 Reviews
92 %
of reviewers recommend Technology Outlet
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
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+44 1530 811 004



Unit 2, Enterprise Business Park
Linden Way

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Anonymous  // 01/01/2019
Ordered an ENDER 5 PRO and it was delivered next working day. After i completed the build i ran into a minor problem and contacted the technical department. They understood the problem and it was resolved with minutes. Their communication from the very start was excellent and other companies could learn from their customer service. I will definitely be using this company again. Very happy customer.
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Stay Clear - Provide tracking details for shipments that have not yet shipped, also tracking detaisl for goods which are being delivered to a totally different address to mine...Plus NOBODY answers the phone or answes EMAILS ! Im not taking any chances....Ive canceled my order and requested a full refund !
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Ordered an Ender 6 and had weeks of headache with it. Asked for a refund and by the next day I had a return label and the package was dropped off at a local DPD store. Customer service was a delight and replied quickly to any queries that I had. Very pleased with the service and will be buying on the regular of this site. Highly Reccomended
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Fast delivery Really good on price I mean really really good they where £50 cheaper than anywhere on the net and I looked everywhere to get my Ender 3 V2 for the least amount of money. Will definitely be buying from them again 😌 🙂
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Technology Outlet made my buying experience really great from start to finish. Had a small problem not their fault but they fixed it, great comms and first class service. I for one will continue to keep buying equipment from them
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Ordered the ender 5 hot end fully assembled kit came on the 28th of july was told would receive it on friday i did not get it until monday. which was ok as it arrived but when it came the box was damaged badly thankfuly the item was not
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Asked Sean for gaming computer for my Grandson (17) as he is heavily into on line gaming boy oh boy did he deliver what he built far outstrips the performance of any shop bought PC and in record time as well brill customer service and backup provided if needed well done Tech Outlet and all staff
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This Product is Rubbish, 3 x BL Touchs, 2 x Boards, 2 x Cables from Creality, 2 months of my life Wasted. DO NOT BUY
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Absolutely Amazing Service, prompt delivery, excellent communication and fantastic products as outstanding prices. Ordered yesterday mid afternoon delivered early this morning. Will definitely be ordering more filament from here. Highly recommend this company
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Excellent service! I received nice, consistent filament shortly after making an order. Having been messed around by previous suppliers with inconsistent material, late delivery and poor customer service, Technology Outlet is like a breath of fresh air. I'm a very happy customer.
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Technology Outlet (TO) are exactly what one would expect of a good company. My order was swiftly completed and delivered within 24 hours. Arrived exactly when stated and complete. I have problems with the printer I ordered and all communications have been quick although not resolved. I have given a five star review for TO which is a true representation of the service provided. The printer is another matter. I ordered a Creality Ender 6, well packed, easy to assemble, looks great but "out of the box" definitely not. 1. Creality are shipping the CE6 without slicing software to support it. TO advised to download and use Ultimaker Cure. Ultimaker have confirmed in email that they do not have a slicer profile for the CE6, they recommend selecting CE5 and adjusting the XYZ print dimensions accordingly. This is also the same response from Simplify3D help desk. 2. Due to length of time in storage/transit from China, all the rubberized bearing guides develop "compression flat spots" which can be felt when manually moving any axis. As the bearings rotate through one revolution the bearing carriage suffers a judder at the flat spot. Creality would be better off shipping their printers with the carriage bearings lose. 3. The supplied plastic "U" clamps for the flexible conduit to the print head are terrible. They crush the conduit as opposed to firmly supporting it. A friend has printed a fantastic set of custom clamps from Thingiverse. 4. All prints are suffering from excessive extrusion on the first few layers. During these layers the print sounds bad as it grinds and grates over the previous layer and looks atrocious. This has not been resolved yet but confident of a solution. Other than the printer, TO are excellent and I intend to use them as my preferred supplier.
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The Creality CR-6 SE is the second 3D printer I have bought from Technology Outlet. Even as an experienced 3D hobbyist, I had a slight problem with the setup. A quick email to their support team brought a swift solution and all was good in a matter of hours. This is the second 3D printer I have bought from Technology Outlet and sought their advice in both cases. I have to say that they are my supplier of choice for several reasons. First, they are local to where I live in Leicestershire. Second, their pre-purchase advice regarding choice of equipment is excellent and unbiased. Finally, buying and running 3D printers can be both technical and daunting, that’s why I rely on the highly experienced and willing support of Technology Outlet. Delivery is next day and always prompt.
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My 3d printer arrived with a fault from the factory. Over the last few weeks, Sam has provided me with the best customer service I've received from a company. He located the issue and sorted me out with the right part to fix the issue. Can't recommend this comapny highly enough.
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Absolutely amazing service. Had a wiring problem, emailed technology and James responded with many emails back and forth to fix the problem, then sent a video how to access the wiring over two days. Ordered a new unit very reasonable price and came within 24 hours. Thank you so much for your patience and expertise the 3D printer is now working.
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Poor filament quality. Have not answered emails regarding issues for over a week.
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i put a bl touch on and formatted the SD card and deleted the files as i am new to 3d printing and Sam helped me today with them files and now its working again so thank you Sam you a legend
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Technology Outlet is simply amazing. They held my order back so that it would be delivered on the correct day, they helped me set up my printer and get the right settings, and a brilliant support agent called Sam Dennis worked with me for more than 2 hours until we had a solution to my problem. If you're new to 3D printing or even a veteran, I can't see any better place to go than Technology Outlet. You can wave goodbye to dealing with manufacturer support - these guys have got you covered.
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Fast delivery, good pricing and fantastic customer service.
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Very prompt delivery, had an issue with a faulty part which was resolved extremely quickly with a replacement sent within a working day of the email. Excellent support
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Brilliant service from start to finish. Really rate them.
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Technology Outlet is rated 4.67 based on 955 reviews