Technology Outlet Reviews

4.68 Rating 945 Reviews
92 %
of reviewers recommend Technology Outlet
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
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+44 1530 811 004



Unit 2, Enterprise Business Park
Linden Way

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Anonymous  // 01/01/2019
Technology Outlet (TO) are exactly what one would expect of a good company. My order was swiftly completed and delivered within 24 hours. Arrived exactly when stated and complete. I have problems with the printer I ordered and all communications have been quick although not resolved. I have given a five star review for TO which is a true representation of the service provided. The printer is another matter. I ordered a Creality Ender 6, well packed, easy to assemble, looks great but "out of the box" definitely not. 1. Creality are shipping the CE6 without slicing software to support it. TO advised to download and use Ultimaker Cure. Ultimaker have confirmed in email that they do not have a slicer profile for the CE6, they recommend selecting CE5 and adjusting the XYZ print dimensions accordingly. This is also the same response from Simplify3D help desk. 2. Due to length of time in storage/transit from China, all the rubberized bearing guides develop "compression flat spots" which can be felt when manually moving any axis. As the bearings rotate through one revolution the bearing carriage suffers a judder at the flat spot. Creality would be better off shipping their printers with the carriage bearings lose. 3. The supplied plastic "U" clamps for the flexible conduit to the print head are terrible. They crush the conduit as opposed to firmly supporting it. A friend has printed a fantastic set of custom clamps from Thingiverse. 4. All prints are suffering from excessive extrusion on the first few layers. During these layers the print sounds bad as it grinds and grates over the previous layer and looks atrocious. This has not been resolved yet but confident of a solution. Other than the printer, TO are excellent and I intend to use them as my preferred supplier.
The Creality CR-6 SE is the second 3D printer I have bought from Technology Outlet. Even as an experienced 3D hobbyist, I had a slight problem with the setup. A quick email to their support team brought a swift solution and all was good in a matter of hours. This is the second 3D printer I have bought from Technology Outlet and sought their advice in both cases. I have to say that they are my supplier of choice for several reasons. First, they are local to where I live in Leicestershire. Second, their pre-purchase advice regarding choice of equipment is excellent and unbiased. Finally, buying and running 3D printers can be both technical and daunting, that’s why I rely on the highly experienced and willing support of Technology Outlet. Delivery is next day and always prompt.
My 3d printer arrived with a fault from the factory. Over the last few weeks, Sam has provided me with the best customer service I've received from a company. He located the issue and sorted me out with the right part to fix the issue. Can't recommend this comapny highly enough.
Absolutely amazing service. Had a wiring problem, emailed technology and James responded with many emails back and forth to fix the problem, then sent a video how to access the wiring over two days. Ordered a new unit very reasonable price and came within 24 hours. Thank you so much for your patience and expertise the 3D printer is now working.
Poor filament quality. Have not answered emails regarding issues for over a week.
i put a bl touch on and formatted the SD card and deleted the files as i am new to 3d printing and Sam helped me today with them files and now its working again so thank you Sam you a legend
Technology Outlet is simply amazing. They held my order back so that it would be delivered on the correct day, they helped me set up my printer and get the right settings, and a brilliant support agent called Sam Dennis worked with me for more than 2 hours until we had a solution to my problem. If you're new to 3D printing or even a veteran, I can't see any better place to go than Technology Outlet. You can wave goodbye to dealing with manufacturer support - these guys have got you covered.
Fast delivery, good pricing and fantastic customer service.
Very prompt delivery, had an issue with a faulty part which was resolved extremely quickly with a replacement sent within a working day of the email. Excellent support
Brilliant service from start to finish. Really rate them.
I have purchased a 3 d printer and a couple of orders of filament from these guys. Delivery is always on time and swift, value is great. I had a slight technical issue on my machine which was solved over the phone. Buy from these guys you won't be disappointed.
Paid for next day delivery, product shipped days later only after chasing them. Then when it did arrive, not everything was included.
Ordered Copymaster 300 and roll of filament on the Saturday. Had a call from the office on Tuesday to say the filament was out of stock so chose another colour. The young lady said it was being despatched and should receive it the next day. Checked the tracking number with DHL, they said it was for delivery Thursday, but that wasn't a problem. Both printer and filament arrived early Wednesday afternoon. Was doing first print by teatime. This is my first printer and first order from this company, cant complain with either.
ordered a ender 3x with bltouch from them as another company had lost an ender 5 i ordered and dhl didnt know where it was. the ender 3 arrived the next day as promised the same day i got an email saying my ender 5 had been found and would be delivered in a few days so i kept the glass bed an bltouch and sold the 3x. I installed the bltouch V3.1 but couldnt get it to work it would deploy on startup but not when printing even with the latest firmware. I contacted Sam and James who sent out a new pin 27 board and cable again via next day courier they even sent me via email the firmware for the printer even though this wasnt bought from them. First class service thanks guys for all your help
After finding the filaments were no longer on Amazon, where I first purchased them from, I decided to try direct and have to say I was very happy with how quickly the order arrived.
Quick delivery even during crisis. Got exactly what i ordered .
Arrived fast and very pleased with quality of products
Fast delivery, Great Printer
Sam and James couldn't do enough for us. I would totally recommend the product and their awesome communication. I had a faulty 3d printer and no quibbles they sent out another one.
Postage a little high but the delivery time was fairly quick and the product was as described. Will shop here again.
Technology Outlet is rated 4.68 based on 945 reviews