TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,258 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,258 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0131 516 9229

Email:

info@tartanblanketco.com

Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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Erin Williams

Elizabeth (LIZ) Jimenez

658

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I was absolutely delighted with my purchase of a picnic blanket as an engagement gift the help I received from Louise was very much appreciated and prompt delivery. Also good to support a local Scottish company”

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Posted 5 years ago

“Recycled Wool blanket, arrived in a lovely box - gift for a friend starting Chemo and she loves it. Thank you.”

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Posted 5 years ago

“Incredibly prompt processing and shipping! Fantastic customization options to make gifts extra special.”

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Posted 5 years ago

“Love my knee blanket in recycled wool in silver herringbone from The Tartan Blanket Co. Perfect for those chilly lockdown days in front of the tv when you cant be bothered moving off the sofa and its not really cold enough to put the fire on.”

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Posted 5 years ago

“I can only say excellent. Ordering was easy, fast delivery and when the blankets arrived they excelled my expectations. Absolutely delighted.”

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Posted 5 years ago

“Really good quality, good Green credentials Great size.”

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Posted 5 years ago

“The blanket arrived very quickly and was beautifully packaged. The blanket itself is lovely and is a perfect throw for my lounge. I will definitely buy another one as soon as the one I like is back in stock.”

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Posted 5 years ago

“We could not be happier with our purchase of our gorgeous tartan embroidered throw!....the quality is amazing and it goes so beautifully well on our new leather chair. We love the story behind your company and have told family and friends all about you. We will be making more purchases with you!”

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Posted 5 years ago

“My daughter in Australia was thrilled to receive her tartan blanket and is probably now cosied down in it, it is Autumn with her. Thanks to The Tartan Blanket Co. for dispatching the order promptly and for saving me a trip to the Post Office and all the form filling that entails. Excellent service and a lovely product. Stay safe!”

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Posted 5 years ago

“Having received one of your knee rugs as a present, I decided it was the perfect gift for my husband’s cousin as she turned 80. Such a special gift in our family tartan and personalised for her great day. It is a beautiful product, delivered directly to her in good time for her birthday and with such ease of ordering. I would definitely recommend the Tartan Blanket Company for anyone looking for that special gift, beautifully packaged with care”

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Posted 5 years ago

“Thanks a lot ! Very quick delivery to Germany. The young family was delighted. Barbara”

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Posted 5 years ago

“Excellent customer service when parcel went missing, Louise sorted it out without any drama! Thank you Plus granny loves her new blanket, soft & cosy!”

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Posted 5 years ago

“I can't comment on the purchase as yet I'm afraid as had it sent direct to recipient who won't be opening it until her birthday. But I can say that The Tartan Blanket Co. sent it out extremely quickly and it duly arrived when they said it would. I can also say that coincidentally a friend told me they had been sent a Gift Set from The Tartan Blanket Co. and are delighted with it.”

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Posted 5 years ago

“What a fabulous company this is! The shipping and subsequent correspondence was fast, prompt, and thorough. This tartan blanket was a birthday present for my 92 year old mom, and she absolutely adores it!! Thank you, and know that I'll definitely order again!”

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Posted 5 years ago

“Absolutely amazing present to my expecting wife, she is over the moon.”

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Posted 5 years ago

“I had not seen my daughter for 8 weeks due to Covid-19 restrictions and she lives alone and has asthma, so had not been outside of her home and garden. I could not give her a physical hug but I was able to chose the contents of a wonderful 'care package' from The Tartan Blanket Co. and this did the hugging for me. She said she cried when she opened the box. Everything was beautifully wrapped and there was a hand-written message, which made it so much more personal. I cannot recommend the service highly enough.”

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Posted 5 years ago

“Great presents for far away loved ones , or just a little treat to yourself.”

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Posted 5 years ago

“No idea where my Fraser Hunting Tartan knee blanket is. Said to have left England several days ago. Tracking not working. Anthony Kevin, Canberra.”

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Posted 5 years ago

Hi Anthony Sorry to hear you've not received your package yet. You're welcome to contact us directly with any concerns you have. The global pandemic has seen a huge decrease in international flights along with increases in the volume of mail being sent and staff shortages with shipping companies. Unfortunately these symptoms together mean that some services are seeing delays longer than normal. I've seen this in particular with packages to Australia. So far we are not seeing an increase in the number of lost packages, they are just taking longer than we'd expect to arrive. Normally we would expect Airmail to Europe to be 3-5 days and to the rest of the world 6-7 working days. In the last couple of weeks we've seen tracked packages show no updates for 3-4 weeks and then popup in the system and be delivered a few days later. It seems like the delays are mainly moving between countries. Your package was shipped on 5th May and with the current circumstances as mentioned I'm afraid the delays are not unusual at the moment. Experience over the last few weeks is that packages are arriving - they are just taking longer than usual, understandable considering the worldwide pandemic, so I'm confident your package will arrive, just a little later than expected. Royal Mail have informed us that under normal circumstances (pre-pandemic) 25 business days should be allowed before considering there may be an issue with delivery, so have suggested in any case this time frame should be allowed. I appreciate its really frustrating especially when you're looking forward to a package arriving - COVID-19 is having such an impact to everyone in so many ways. Please do reach out and keep in touch. In the meantime stay safe and well. Louise

Posted 5 years ago

“Ordered a box for my friend. Loved the hand written note! She loved it!”

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Posted 5 years ago

“Bought this as a gift for my father’s 90th Birthday. I know he’ll love it. Excellent quality product, that is made special with the Personalization. Would definitely recommend 😊”

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Posted 5 years ago

TBCo is rated 4.9 based on 7,258 reviews