TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,253 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,253 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0131 516 9229

Email:

info@tartanblanketco.com

Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

Write Your review

Tell us how TBCo made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Elizabeth (LIZ) Jimenez

657

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“J'ai commandé une boite que j'ai personnalisée pour le noël de mon mari, avec une écharpe, des chaussettes et des friandises...tout est arrivé très vite et c'est magnifique. Mon mari va adorer. Merci”

Helpful Report

Posted 4 years ago

“It's different to expectations - was expecting a fluffier blanket - 🙄 -it's weightier. I use it in my garden office over my knees - does the job. Lovely colours.”

Helpful Report

Posted 4 years ago

“Gorgeous blankets.”

Helpful Report

Posted 4 years ago

“Beautiful blanket and embroidery with delivery quicker than expected! Gorgeous gift for my lovely new niece! Thank you Tartan Blanket Co!”

Helpful Report

Posted 4 years ago

“Fabulous, friendly and helpful customer service from Fergus. I ordered 2 blankets and a knee blanket- thrilled with the quality and embroidery. Parcels were beautifully wrapped and arrived earlier than excepted. Highly recommend the company and the blankets- I will definitely be buying more.”

Helpful Report

Posted 4 years ago

“Good Morning, I like the web site , I like the primary product , ie the blankets etc and the ladies on CS are very helpful. Missing item from my order resulted in me mailing and calling Edinburgh a few times, mails send to me in response to this never received for some reason, yet receiving all your maketing mails no problem. Parcel replacing my missing item and the damaged gift box are on the way to me today I think according to the tracker. So overall pretty good if you sort your QA of the delivery and the comms channel issues would be perfect. I have already sent photos so not included these again. But as I say no outstanding issues unless for any reason my missing item does not turn up ! Thanks and Rgds Iain”

Helpful Report

Posted 4 years ago

Hello Iain Thanks for taking the time to write a review, really appreciate your comments. We messed up on a couple of things and really grateful for the opportunity to get them resolved. Hopefully you now have the missing item but we're here if there is anything else you need! Louise

Posted 4 years ago

“I love the brand and the blankets are such great quality, perfect for cold, dark winters.”

Helpful Report

Posted 4 years ago

“OBSESSED with my scarf! Its going to keep me so warm when I get married in July (its Scotland after all!) they helped me with the date before getting it embroidered and made sure I had got it correct before going ahead (which was a good thing as I initially got it wrong!). Best customer service ever! Thank you so so much, will definitely buy again from your lovely business 💕 x”

Helpful Report

Posted 4 years ago

“Lovely quality and our message was handwritten on the card which made it much more personal. We will definitely use this company again”

Helpful Report

Posted 4 years ago

“Lovely blanket - arrived promptly and beautifully packaged. Very pleased.”

Helpful Report

Posted 4 years ago

“Great fast service, thanks.”

Helpful Report

Posted 4 years ago

“Ordered an embroidered blanket for a Christmas gift. Communication regarding despatch etc was excellent. Delivered within one week which was very good considering COVID pandemic. Thank you.”

Helpful Report

Posted 4 years ago

“The blanket is really lovely! The colour of the wool matches that seen on the website too. It arrived in nice easy to recycle packaging too. A friendly efficient company to deal with.”

Helpful Report

Posted 4 years ago

“I received my tartan blanket very quickly after ordering, particularly at this time of year. The blanket I chose looks really lovely and the embroidered detail makes it special. I look forward to using it on these cold winter nights. Thank you.”

Helpful Report

Posted 4 years ago

“Perfect gift for our future granddaughter.”

Helpful Report

Posted 4 years ago

“Arrived fine, beautifully packaged in a pretty box. Blanket looks lovely but it’s a present so I just peeped under the packaging. Colours are brighter than photos on website. Very pleased with my choice of gift”

Helpful Report

Posted 4 years ago

“I have just received two more blankets and two knee blankets from the Tartan Blanket Co. Lovely quality and weight, perfect for hygge moments out on our deck with our outside heaters this particularly strange Christmas. Joins our other recycled wool blanket on our sofa. Cannot recommend too highly.”

Helpful Report

Posted 4 years ago

“So very pleased! Beautifully packaged and a gorgeous scarf. Want to keep it for myself ! Might have to order another one!”

Helpful Report

Posted 4 years ago

“The packets were carefully prepared and dispatched quickly. The blanket is perfect, quite large, very warm and soft, my scarf makes many jealous!”

Helpful Report

Posted 4 years ago

“Fantastic service and a fantastic product”

Helpful Report

Posted 4 years ago

TBCo is rated 4.9 based on 7,253 reviews