TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,258 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,258 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0131 516 9229

Email:

info@tartanblanketco.com

Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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Erin Williams

Elizabeth (LIZ) Jimenez

246

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The scarf was great and arrived quickly. However, I sent an email asking about sizes and never got a reply. That's not great customer service, sadly.”

Helpful Report

Posted 4 years ago

Thanks for your feedback and we're so glad to hear you were pleased with the scarf. We've had a wee look through our inboxes but are having a little trouble finding an email from you so I'm really sorry that it didn't come through properly. If there's anything else we can do to help please just pop us an email to hello@tartanblanketco.com

Posted 4 years ago

“My blankets are superb! The photos and descriptions on your website are true reflections (which makes a change!). Swift delivery, lovely packaging - very pleased. I will be back!”

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Posted 4 years ago

“Love my new blanket. It was presented beautifully so I will definitely be back to buy gifts for friends and family. Delivered promptly and lovely quality. Very happy”

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Posted 4 years ago

“Overall delighted with my purchase, the scarf is beautiful and excellent quality and embroidery looks great, additional items I selected for Mum box all were as described on the site and really happy with selection. The only tiny disappointment was the actual Mum box itself, it got a bit bashed in transit so doesn't look as well as it does on the site so the presentation fell down slightly as its just a cardboard box without the trimmings shown in the picture on the site, but overall very happy and would purchase again.”

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Posted 4 years ago

“Arrived quickly. Love the packaging. Have not looked at the blankets as they are gifts but have my own from a while ago and love it. Hence the purchase.”

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Posted 4 years ago

“I am delighted with the four knee tartan throws I purchased. I am using the as covers for my chairs etc. The colours are lovely.”

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Posted 4 years ago

“A lovely birthday present, with a lovely rug, drink and shortbread. The recipient was delighted with it.”

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Posted 4 years ago

“Beautiful, soft blanket that was exactly how it appeared on the website. The blanket arrived in a nice box that would make a gorgeous gift for someone.”

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Posted 4 years ago

“Really soft blankets, and beautiful colours, but should have been another 20cm wider. Probably my fault for not checking the exact dimensions..”

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Posted 4 years ago

“Sent a gift box to my best friend for her birthday. The gift box was dispatched the day after I placed the order, and arrived within 2 days. My friend loved every single item in the gift box!”

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Posted 4 years ago

“My sister and I built a box for her birthday. We loved building the box - it was fun and unique. Everything about our order from the box, the presentation of the products inside, and the quality of the products was excellent. The attention to detail was notable, like the tartan pattern on the box. The blanket exceeds expectations; it's not like any other wool blanket she owns. (We ordered a recycled blanket.) We also love the values and practices of your business. We are going to find more occassions and people to buy blankets for!”

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Posted 4 years ago

“I am really pleased with the look and feel of the blanket which arrived promptly and was well packaged.”

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Posted 4 years ago

“Couldn’t be happier with my purchase. The quality of the service and the beautiful blanket/throw is perfect. The colour is exactly as shown and the embroidery is a super job. It came well packed and super quick. All perfect service really.”

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Posted 4 years ago

“I ordered a scarf and also a gift box which included a scarf. So two separate scarves. However, they came together in the same box wrapped together in paper. Since it was a gift box I hadn't expected that both scarves would be together, especially since the first was put into my basket separately from the one that I selected for the gift box. In short, I would have liked the two to be separate (but in the same delivery). The idea of a gift box surely is that you're able to give it as it is to someone else, and you don't expect any other items you order to be packaged in the same box... It's not a huge deal, I just wasn't expecting it. My scarf is absolutely lovely, though. It's beautiful and comfy so I'm very happy. Delivery was curiously quick. I ordered both scarves with monogrammed initials, and my package arrives 2 working days later which was very impressive. I also contacted customer service and they were really helpful and quick to respond.”

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Posted 4 years ago

“Our friends loved the Tartan Blanket Co. gift box we sent them. The order was dispatched and received as promised. Thank you”

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Posted 4 years ago

“Lovely blanket, just what I was looking for in my cosy front room for Autumn 🍂”

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Posted 4 years ago

“The order arrived incredibly fast, in 2 days ! Product is well packed and really nice. We discovered your blanket while sitting in Coppa Club Igloos in London and wanted to have the same at home. Now it is done and we are very happy !”

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Posted 4 years ago

“Amazing !! All photos were accurate and they even wrote the note by hand instead of printing it..... that makes it even more special. I can’t wait to offer it to my daughter. What a special gift. Thank you :))”

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Posted 4 years ago

“Super happy about my XL blankets. Ready for winter (and lockdown)”

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Posted 4 years ago

“I now own 3 full size recycled wool blankets, and a pet blanket. I love them! They not only look great in my home, they keep me warm. Everyone I know wants one now! Next ill get a king size one, and lambswool. My cat Lucy loves her new blanket as well. I also want some scarves. Will be ordering some more things for Christmas. Its hard to find affordable mostly wool blankets and these exceed expectations !”

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Posted 4 years ago

TBCo is rated 4.9 based on 7,258 reviews