TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.90

4.9 Rating 6,979 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 6,979 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0131 516 9229

Email:

info@tartanblanketco.com

Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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636

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The shipping was very steep, but my friend loved her gift.”

Helpful Report

Posted 3 years ago

Hello Lori, Many thanks for taking the time to leave us your review. It means a lot to us. We are very happy to hear you love your gift.

Posted 3 years ago

“I just received my large scarf, the tracking in Canada was not accurate. I called Canada Post and they said they will try to find my package, very disappointed I was so excited to get it and with embroidery 😟. It was my birthday gift. Hope to get it one day in near future. 🙋‍♀️Got it today!! I love it💖 Best Regards, Nathalie TremblayWint Post Canada finally found it. Tracking from Royal Mail was great.”

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Posted 3 years ago

Thank you for taking the time to leave your feedback Nathalie. I'm so sorry you haven't received your parcel yet. I've had a wee look at your tracking and can this is showing as in transit with the expected delivery date end of the day today 08/01. If you don't receive your parcel by the end of the day please contact us at hello@tartanblanketco.com and we'll look into this for you.

Posted 3 years ago

“Great product but arrived with the cookies broke into little pieces.”

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Posted 3 years ago

“Bought a care box, and picked my own bits to go in the box. Scarf was lovely, and worth the money. Candle however was not. Tiny candle for£12, not value for money. Fudge was just in a generic plastic bag, and not value for money. Overall nice idea and scarf good quality, however other items really need to be better quality to justify the prices.”

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Posted 3 years ago

“Nice product that arrived on time.”

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Posted 3 years ago

“The blanket is soft and large and true to color. I would have liked it to be a bit heavier.”

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Posted 3 years ago

“Great service with great products!”

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Posted 3 years ago

“I found Tartan Blanket Co. through an Instagram ad and thought one of their gift boxes would make for a lovely Christmas present for my parents. Being Scottish they love anything that reminds them of home at Christmas and they were so pleased with their gift box on Christmas Day! Ordering was easy and delivery was quick given how mad things must have been this year! I’d love to have given five stars but took one off as my parents box included someone else’s gift note...must have just been a mix up but still a little disappointing. Apart from that I would absolutely recommend!”

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Posted 3 years ago

“Good service. Excellent product delivery on time.”

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Posted 3 years ago

“Very good quality and fast service to Spain”

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Posted 3 years ago

“Dear Tartan Blanket team, First of all, I would like to mention that I absolutely love the products. Everything looks really well made and very soft to the touch. The colours were also a pleasant surprise as they look better in real life than they do in the website pictures. Also, really love the packaging. Very neatly packed and the box they arrived in is really sturdy and provided good protection during shipping. Everything so far is worth at least 5 stars. However, there was one weak point in the whole experience and that was the website and the ordering process at the time of purchase. It looks like it's fixed now but when I placed my order, the pricing in Euro simply wasn't shown on the product page and was only visible during checkout. Moreover, it was impossible to configure a Christmas box because the process got stuck when choosing certain elements of the box such as a pair of socks. For this reason, I can only rate my experience as 4 out of 5 stars. Hopefully, for my next order everything will go smoothly and the overall experience will be better because the products a very good and they deserve to be backed up by a straightforward ordering process as well.”

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Posted 3 years ago

“Lovely service, blanket delivered to bride in Amsterdam complete with initials, she’s ecstatic. Thank you”

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Posted 3 years ago

“Yes we received our orders. I ordered 5 blankets for Christmas gifts for 5 different people and they look wonderful. I was disappointed that they did not each come in their own box. It would have been that much nicer to present each person with their own box.”

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Posted 3 years ago

“Delivery was fast, blankets are beautiful but have a slightly odd smell, perhaps from packaging or warehouse? Would absolutely recommend to anyone regardless.”

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Posted 3 years ago

“Nice scarves, although I was unable to choose my favourites as they were sold out. It never ceases to amaze me how many companies - presumably well aware of the spike in demand for their products for Xmas gifts - manage to sell out of key lines year after year after year. Forward planning seems to be quite beyond them. Although I like the scarves, I'm a little disappointed with their weight, and expected them to be a little thicker and heavier...they seem quite thin and light.”

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Posted 3 years ago

“I bought two scarves, as gifts. They have arrived safely, and from what I can see and feel, seem to be soft. I am a little concerned that they appear to be rather small, but will have to send them anyway. I didn’t disturb the gift wrapping tissue, so cannot be certain. You possibly quoted a size which I didn’t read because the pictures made the scarves look quite large.”

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Posted 3 years ago

“Received as promised👍🏻Knee rug a little 'rougher' than I envisaged, but nice shade & still like it. Heres to much use!”

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Posted 3 years ago

“Très belle qualité, envoi rapide et soigné. Un peu déçue de voir que la fabrication était indienne, et un peu surprise de la texture beaucoup plus rigide que prévue des plaids, mais excellents produits tout de même !”

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Posted 3 years ago

“Great, fluffy and warm blankets. Very well made.”

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Posted 3 years ago

“Lovely product, quickly delivered. A lot of money but if you're in a rush for a lovely gift then worth it!”

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Posted 3 years ago

TBCo is rated 4.9 based on 6,979 reviews