“I did not receive email 24 hours before course with link to download course material. Voucher for digital download was not received. I telephoned 07:59 and left message regarding this with my contact details. I have not had a response. The trainer said I would not require the training materials. However, I would have like to have had the information for future reference and referral. The trainer was good but I do feel the course could have been condensed time wise. There were lots of lengthy breaks which seemed unnecessary.”
Hi Glenda, Thank you for your feedback. As an Approved Training Operator, we have to deliver the specified amount of learning hours for the course, as per the CITB scheme rules. We apologise that you did not receive the online book, this was a system error on our part and you certainly should have had prior access. Please contact us if we can be of further assistance going forward.
“information from the course was good, the course itself due to the other applicants was terrible nobody could speak or understand any english and made the whole weekend difficut”
“Good course, however i personally find the online platform more difficult to maintain concentration than a classroom environment. John delivered the course well, content was valid and appropriate.”
Thank you for your review, Padraig and letting us know that John's training is fab. We also offer classroom courses for those who find remote learning more challenging.
“The trainer was excellent.
The process of booking the course was disrupted by an assurance of cancelling my training at the last minute despite being told there were enough delegates for that date. My initial booking was also interrupted as there were not enough delegates. There is however quick response by the trainer telling you if you have passed the course on the day. With an option to retake on the same day”
“ok but would of preffered in a classroom the course tutor throughout was very clear and pinpointed all we needed to know. very hard without a hardbook in front of you and online”
“Good course content and delivery by Sean.
The down side was the toggle between zoom and the digital book from CITB.
Sean was working to different page numbers. so difficult to navigate and follow.
A printed book sent out prior to the course would have been much better.”
Hi Darren
I'm glad you enjoyed the course delivered by Sean. Unfortunately we do not have control over the books as these are issued by CITB. You do have the option to request hard copies should you wish to complete another course in the future.
Kind Regards Target Zero Group.
“Really informative course which really brings home how important H&S is. Thank you to Bill for delivering a really focused and informative course. Great bunch of lads on the course as well. Most definitely has reignited my passion for learning.
5 star
Much Thanks”
Hi David,
Thank you so much for your response, we appreciate all your feedback and are so glad that you enjoyed the course.
We did notice that your feedback was very positive, but you only gave 5* please let us know if there is any further feedback, or if this was a mistake would you be able to amend?
Many Thanks.
Lauren
“The course was very well taught. I felt some parts were a bit rushed and it was a bit slower in some parts. There were some clear connection issues also. The trainer seemed very knowledgeable and competent it was a shame that the course could not be carried out in a classroom environment that would have been more interactive without connection issues.”
“Tutor was very informative. I appreciate in these times that things are different and sometimes difficult, plus with a group of people with mixed skills and IT literacy skills, does provide challenges.
Overall the course was informative, however with the content my view would be this could have been completed in a shorter timescale, rather than taking the 2 days scheduled.”
“Unusual being on a Zoom format, personally I prefer more interactive teaching rather than the listen method.
I imagine in a classroom scenario this is normally more interactive.
I thought that we could have covered the content in half a day to a day less.”
