Target Zero Group Reviews

Name: Target Zero Group
Address: 33 Robjohns Rd, Chelmsford, Essex, CHELMSFORD
Rating: 4.86

4.9 Rating 4,481 Reviews

98 %

of reviewers recommend Target Zero Group

Company Reviews

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4.9

Based on 4,481 reviews


Customer Service
Communication Channels	Telephone, Email

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Phone:

0333 444 0018

Email:

bookings@targetzerogroup.co.uk

Location:

33 Robjohns Rd, Chelmsford, Essex
CHELMSFORD
CM13AG

Target Zero Group 5 star review on 17th August 2023

Stephen Nichols

Target Zero Group 5 star review on 5th June 2022

Ahmad Bah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“was difficult at times to hear and concentrate but overall, the course was delivered well.”

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“The course was informative, although the Instructor's unfamiliarity with the Teams format did make it slow at times. On balance, it would have been better if the 5 days had been done in one hit. But, I was pleased to be able to update my knowledge, and the presentations were good.”

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“Course is too long to be on Zoom.”

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“A few technical issues with people not been able to have access and had to leave the course and the exam wouldnt let you submit. Ladi wanted you to pass exam.”

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Hi Rachael, Thank you for taking the time to review your course with Target Zero, we are always pleased to receive feedback. We ask all delegates to check their connectivity before starting the course to ensure that they will be able to access our training. There was a slight delay with submitting the exam as all questions have to be completed before submitting, however, we were able to resolve this swiftly. Thank you, once again for bringing these points to our attention.

“The arrangements weren't great, there was quite a lot of lost time...thought this couldn't be blamed on Ladi. Ladi soldiered on despite the problems and the teaching was a useful refresh.”

Helpful Report

Hi Duncan, Thank you for the feedback. We are sorry to hear that, we pride ourselves on delivering high quality training at Target Zero. If you could provide further feedback to bookings@targetzerogroup.co.uk we will look into why there was lost time on this course.

“I did not receive email 24 hours before course with link to download course material. Voucher for digital download was not received. I telephoned 07:59 and left message regarding this with my contact details. I have not had a response. The trainer said I would not require the training materials. However, I would have like to have had the information for future reference and referral. The trainer was good but I do feel the course could have been condensed time wise. There were lots of lengthy breaks which seemed unnecessary.”

Helpful Report

Hi Glenda, Thank you for your feedback. As an Approved Training Operator, we have to deliver the specified amount of learning hours for the course, as per the CITB scheme rules. We apologise that you did not receive the online book, this was a system error on our part and you certainly should have had prior access. Please contact us if we can be of further assistance going forward.

“information from the course was good, the course itself due to the other applicants was terrible nobody could speak or understand any english and made the whole weekend difficut”

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“course was hard due to language barrier, very hard to concentrate, trainer verry good”

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“Good course, however i personally find the online platform more difficult to maintain concentration than a classroom environment. John delivered the course well, content was valid and appropriate.”

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Thank you for your review, Padraig and letting us know that John's training is fab. We also offer classroom courses for those who find remote learning more challenging.

“Well presented and great support”

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“good course slowed down by people joining late and admin not being in place prior to the exam day. Steven is very knowledgeable”

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“The trainer was excellent. The process of booking the course was disrupted by an assurance of cancelling my training at the last minute despite being told there were enough delegates for that date. My initial booking was also interrupted as there were not enough delegates. There is however quick response by the trainer telling you if you have passed the course on the day. With an option to retake on the same day”

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“ok but would of preffered in a classroom the course tutor throughout was very clear and pinpointed all we needed to know. very hard without a hardbook in front of you and online”

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“Very thorough and no stoned left unturned.”

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“Not long for test”

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Thank you for your feedback, Target Zero have no authority over the timings for exams as this is set by the CITB for all Site Safety Plus exams.

“Good course content and delivery by Sean. The down side was the toggle between zoom and the digital book from CITB. Sean was working to different page numbers. so difficult to navigate and follow. A printed book sent out prior to the course would have been much better.”

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Hi Darren I'm glad you enjoyed the course delivered by Sean. Unfortunately we do not have control over the books as these are issued by CITB. You do have the option to request hard copies should you wish to complete another course in the future. Kind Regards Target Zero Group.

“Really informative course which really brings home how important H&S is. Thank you to Bill for delivering a really focused and informative course. Great bunch of lads on the course as well. Most definitely has reignited my passion for learning. 5 star Much Thanks”

Helpful Report

Hi David, Thank you so much for your response, we appreciate all your feedback and are so glad that you enjoyed the course. We did notice that your feedback was very positive, but you only gave 5* please let us know if there is any further feedback, or if this was a mistake would you be able to amend? Many Thanks. Lauren

“The course was very well taught. I felt some parts were a bit rushed and it was a bit slower in some parts. There were some clear connection issues also. The trainer seemed very knowledgeable and competent it was a shame that the course could not be carried out in a classroom environment that would have been more interactive without connection issues.”

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“The course was of good use although some material used could be updated. But the trainer did a good job in getting the main points across.”

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“Tutor was very informative. I appreciate in these times that things are different and sometimes difficult, plus with a group of people with mixed skills and IT literacy skills, does provide challenges. Overall the course was informative, however with the content my view would be this could have been completed in a shorter timescale, rather than taking the 2 days scheduled.”

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Target Zero Group is rated 4.9 based on 4,481 reviews