Target Zero Group Reviews

4.9 Rating 1,806 Reviews
98 %
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33 Robjohns Rd, Chelmsford, Essex

Anonymous  // 01/01/2019
Sean, our tutor, was very sexist and outdated in the way he spoke and addressed some areas of the course, which came across as rude, and provided an uncomfortable learning environment. Diversity training would be beneficial in my opinion. The use of guys and lads when addressing the group, or discussing workers on site was particularly unprofessional. He was also very inappropriate when discussing unisex toilets on site and pregnant people, expressing his opinion which was both derogatory and unnecessary to the course.
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Course content was very good however, the attitude of the trainer was a little abrupt. This could be better.
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The course could definitely benefit from a clearer structure i.e. start with the definition of temp works followed by the role and responsibilities of the TWC and legislation, followed by lots of examples of temp works from different fields of construction. Refurbishment of existing buildings (façade retention, needling and propping, top down basement, etc.) was hardly mentioned. More time cold have been spent on scaffolds, complex designed schemes, the need and ways to test ties, different types of ties. Hoists were mentioned but way to tie them to the structure were not, and that seems like an important issue when writing a brief. We spent a lot of time on CDM, LOLER, PUWER, noise, etc. All important and relevant but covered in detail on other courses. That time could have been spent on exercises - writing briefs for different types of TW, identifying faults (scaffolds would be great for that) in TW and a very simple worked example like assessing the wind load on a hoarding or ground pressure on a trench box. Overall informative, a good refresher for someone with TW experience.
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Hi Matt, Thank you for your feedback which we always appreciate at Target Zero. We hope that the level of training was in itself well delivered. The actual course content is not set by us as the Approved Training Operator, it is set by the CITB Scheme Rules by which we are bound by when delivering Site Safety Plus courses. We will certainly pass your comment on to the CITB for their reference.
Difficult times with the pandemic, really should’ve had a hard copy of the book to hand , alternating between the zoom and the electronic book was not good, and then at the exam stage being told I’d need two devices to do the exam on caused loads of problems, not a good experience all round
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Target Zero Group is rated 4.86 based on 1,806 reviews