Taps Empire Reviews

Name: Taps Empire
Address: 9 Upminster Road South, Rainham
Rating: 4.84

4.8 Rating 1,599 Reviews

97 %

of reviewers recommend Taps Empire

Company Reviews

Metrics

Info

4.8

Based on 1,599 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0330 043 1254

Email:

sales@tapsempire.co.uk

Location:

9 Upminster Road South
Rainham
RM13 9YS

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Taps Empire 5 star review on 15th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Quick delivery. Good pricing.”

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Posted 1 year ago

“Initial confusion over the website indicating an inability to deliver to my postcode, but quickly solved with a phone call. Very good, quick response and delivery, even though my order was "Safely Delivered" to THE WRONG ADDRESS, Carrier's error not Taps Empire as the item was well packed and correctly addressed.”

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Posted 1 year ago

“Easy ordering and quick delivery. Would be happy to order from Taps empire again.”

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Posted 1 year ago

“Good prices and fast response to queries”

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Posted 1 year ago

“Delivery is not fast. Part of the Nr.1”

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Posted 1 year ago

“Service and delivery was faultless from Taps Empire but the product itself is scratched, marked and looks quite cheap for the price tag.”

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Posted 1 year ago

Thanks for your feedback and sorry for the inconvenience. May we request you to kindly contact our Customer Service Team to enable us to resolve the matter for you.

Posted 1 year ago

“Good price for a quality product”

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Posted 2 years ago

“It was disappointing that you could not supply my original order, as delivery went out too over four weeks from my original order date. However, I was most impressed with the service regarding my replacement order, which was delivered within two days.”

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Posted 2 years ago

“very good service/delivery as stated”

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Posted 2 years ago

“quick and efficient”

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Posted 2 years ago

“A little slow to acknowledge payment but very quick delivery there after. I think Taps Empire should have been able to answer my initial query concerning the compatibility of the referenced tap with a gravity fed hot water system rather than referring me to Franke Customer Services.”

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Posted 2 years ago

“Easy transaction and fast delivery. Its a shame the colour of the tap was shown in the picture as bronze, but the actual tap is Chrome. My fault, I didn't read it properly, but the visuals are misleading. Otherwise good quality product.”

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Posted 2 years ago

“Super great service.”

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Posted 2 years ago

“Would have been 5 stars if I had been told one of my orders was out of stock otherwise can it fault.”

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Posted 2 years ago

“Ordering a new tap was simple. Minor criticism in that we were told tap had been despatched when it had not because of vehicle breakdown. However matter was resolved following day and tap arrived as promised. Would use the company again.”