Taps Empire Reviews

Name: Taps Empire
Address: 9 Upminster Road South, Rainham
Rating: 4.84

4.8 Rating 1,826 Reviews

97 %

of reviewers recommend Taps Empire

Company Reviews

Metrics

Info

4.8

Based on 1,826 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0330 043 1254

Email:

sales@tapsempire.co.uk

Location:

9 Upminster Road South
Rainham
RM13 9YS

Write Your review

Tell us how Taps Empire made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Taps Empire 5 star review on 29th May 2025

Andrew

Taps Empire 5 star review on 4th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, service and delivery. Sets the benchmark for others to aspire to”

Helpful Report

Posted 2 weeks ago

“Easy to order. Delivery prompt”

Helpful Report

Posted 4 days ago

“Good prices & excellent service. Recommended.”

Helpful Report

Posted 5 days ago

“Toilet seat broke on Thursday had the new one fitted on Saturday”

Helpful Report

Posted 5 days ago

“Good price, very fast delivery!”

Helpful Report

Posted 5 days ago

“Competitive price and very prompt, free delivery. I will definitely purchase again.”

Helpful Report

Posted 5 days ago

“I cancelled my order immediately when I was told delivery would take 4 weeks I’m still waiting for my refund over 1 month later - £138!”

Helpful Report

Posted 2 weeks ago

Please note that since the order was placed and cancelled on the same day, in many instances your card may not have been charged at all. However, if the payment was charged to your card, we can confirm that the same was refunded on 02 June and should appear within 3 to 7 business days on your statement for UK banks/cards. We have also sent you the confirmation of your refund from our payment gateway by email, which shows the refund time, date, reference and the last four digits of the card. In case you require any further assistance, please feel free to contact our Customer Service Team.

Posted 2 weeks ago

“Ordering online very easy and quick delivery”

Helpful Report

Posted 2 weeks ago

“Excellent as always”

Helpful Report

Posted 2 weeks ago

“The gold-plated bathroom sink waste looked shabby after 20 years with limescale and cleaning damage. Taps Empire offer an identical Bristan replacement for the lever operated pop-up waste unit at a reasonable cost including delivery by Royal Mail. the item arrived quicker than predicted, was well-packaged and protected with plastic cap and pad to prevent scratching whilst installing. I used the old pop-up waste screw as it has a bigger head so cannot get stuck under the operating lever in the waste pipe. A very good supplier on all counts, I will use them again when the need arises. Thank you Taps Empire for stocking items that permit selective replacement of wear items. A service that contributes to reducing waste, hence helping the environment.”

Helpful Report

Posted 3 weeks ago

“Good price and quick turnaround”

Helpful Report

Posted 1 month ago

“Excellent buying experience. The price was great and the delivery was very quick. Really appreciated the service provided.”

Helpful Report

Posted 1 month ago

“Good service”

Helpful Report

Posted 1 month ago

“Arrived on time. It was fitted yesterday and works a treat. Thankyou”

Helpful Report

Posted 1 month ago

“Got within a few days 10 minutes to fit”

Helpful Report

Posted 1 month ago

“Competitive price. Speedy despatch. Product worked a treat. Thank you.”

Helpful Report

Posted 1 month ago

“Good price, good selection , quick response and despatch, good product. Couldn't wish for better 👍”

Helpful Report

Posted 1 month ago

“Ideal Standard replacement toilet seat ordered, product arrived next day by UPS for no delivery fee. Cheapest price I could find online. What more could you want? 10 out of 10 service all round.”

Helpful Report

Posted 1 month ago

“First class service,perfect.”

Helpful Report

Posted 1 month ago

“Good value shop. Order arrived as planned.”

Helpful Report

Posted 1 month ago

Taps Empire is rated 4.8 based on 1,826 reviews