Taps Empire Reviews

Name: Taps Empire
Address: 9 Upminster Road South, Rainham
Rating: 4.85

4.9 Rating 1,832 Reviews

97 %

of reviewers recommend Taps Empire

Company Reviews

Metrics

Info

4.9

Based on 1,832 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0330 043 1254

Email:

sales@tapsempire.co.uk

Location:

9 Upminster Road South
Rainham
RM13 9YS

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Taps Empire 5 star review on 29th May 2025

Andrew

Taps Empire 5 star review on 4th November 2024

Anonymous

Anonymous // 01/01/2019

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“Great range, keen prices, quick delivery.”

Helpful Report

Posted 3 years ago

“The tap looks exactly like the picture, very good quality, well packaged and delivery was quick. I haven’t had the tap fitted yet but I can see it’s going to look great. I would recommend this company.”

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Posted 3 years ago

“very good service, quick delivery”

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Posted 3 years ago

“Had an order with another company being delayed to over 4 weeks. Placed the same order with Taps Empire on a Wednesday night and it was deliver on the Friday morning - and it was cheaper.”

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Posted 3 years ago

“Really pleased with the tap. Great price and an incredibly speedy service. Nice website too. Thanks very much to Taps Empire.”

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Posted 3 years ago

“Excellent price, delivery (ordered 8th doorstep 10th).. No problems. Both bathroom cabinets tip top. would use again and recommend.”

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Posted 3 years ago

“Order to delivery excellent Couldn't believe next to no protection on the closet seat box both ends open but seat was covered in plastic.”

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Posted 3 years ago

“Avoid this company at all costs, there is a reason they are cheap, they send seconds with minor cosmetic damage then when you return the items they claim its damaged due to the poor packaging they provided. 4 months later I have no shower and no refund thats theft!”

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Posted 3 years ago

As stated in response to your previous review, please note that we only sell brand new goods. Sorry you feel this way, but the product returned by you was damaged in transit by your courier Parcelforce, we highlighted the damage to the delivery driver, we sent you images of the damage immediately, you filed a claim for the damage with Parcelforce and we provided all the information requested by Parcelforce in a timely manner. As advised, the damaged item is available to inspect/collect from our premises. We process numerous returns every week, and all products received in their original, unused, re-saleable condition and packaging are refunded promptly.

Posted 3 years ago

“The item turned up quickly and easy to navigate site. I would use again”

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Posted 3 years ago

“Excellent service Will buy from again”

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Posted 3 years ago

“Excellent price and delivery. Toilet seat fitted by my son so no more sitting on a cold pan!”

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Posted 3 years ago

“Great prices, free delivery by their own drivers, and very fast delivery times. I will be more than happy to go back to them.”

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Posted 3 years ago

“Fast delivery - very pleased!”

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Posted 3 years ago

“I purchased an Ideal Standard kitchen tap from taps empire in December 2021. The price was the best I could find not the Internet and included free delivery. It was despatched within a few days by DPD. Very satisfied with their service.”

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Posted 3 years ago

“Excellent service and quality product”

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Posted 3 years ago

“First class service,tap arrived in 24 hours and the price was very competitive.Will use again”

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Posted 3 years ago

“Item in stock and quickly delivered. Top marks”

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Posted 3 years ago

“Excellent Customer Services item arrived on time will definitely be using this company again.”

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Posted 3 years ago

“Fast delivery and good quality product. Excellent value for money .”

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Posted 3 years ago

“Fantastic experience! Ordered on the Saturday, dispatched on Monday and arrived on Wednesday. Lovely delivery driver contacting us beforehand to let us know when he’d be dropping the package off.”

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Posted 3 years ago

Taps Empire is rated 4.9 based on 1,832 reviews