Taps Empire Reviews

Name: Taps Empire
Address: 9 Upminster Road South, Rainham
Rating: 4.85

4.9 Rating 2,084 Reviews

97 %

of reviewers recommend Taps Empire

Company Reviews

Metrics

Info

4.9

Based on 2,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 043 1254

Email:

sales@tapsempire.co.uk

Location:

9 Upminster Road South
Rainham
RM13 9YS

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Taps Empire 5 star review on 9th October 2025

Robert

Taps Empire 5 star review on 29th May 2025

Andrew

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick & efficient service”

Helpful Report

Posted 3 years ago

“Excellent service from start to finish”

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Posted 3 years ago

“Excellent service from order to delivery. Thanks Ian”

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Posted 3 years ago

“Great Service Delivered next day, emailed us with date,all good *****”

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Posted 3 years ago

“product as described and arrived quickly”

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Posted 3 years ago

“Prompt service. Excellent product.”

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Posted 3 years ago

“Excellent service - extremely rapid delivery - thank you”

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Posted 3 years ago

“The tap I ordered was cheaper than elsewhere. Prompt delivery. No problems.”

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Posted 3 years ago

“Ordered the items on 25th November received on 29th November. Two working days to receive goods, excellent delivery time, communication very good and message received for delivery time. Goods well packaged no faults found and courier service very good. All in all very good service from Taps Empire.”

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Posted 3 years ago

“Having chosen the shower make and model, I found Taps Empire to be the cheapest online at the time. Ordering was easy and delivery was very prompt with progress updates keeping me informed. Product arrived well packaged and in perfect order.”

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Posted 3 years ago

“I found exactly what I wanted for a good price and it was delivered quickly. Happy to have a working tap after the previous one died a tragic death!”

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Posted 3 years ago

“Excellent speed of delivery , easy to order and looks like a quality tap .”

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Posted 3 years ago

“Ordered my Sottini toilet seat online. The order process was smooth and my new seat arrived by courier on time, and in good condition. Thank you.”

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Posted 3 years ago

“Prompt delivery, packaged well - goods look robust and well made”

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Posted 3 years ago

“Very prompt delivery, Many thanks”

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Posted 3 years ago

“Super fast. Delivery organised.”

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Posted 3 years ago

“Perfect service, ordered on a Thursday evening with provisional delivery date of following Monday. Delivery was even quicker and parcel arrived on ithe Saturday. Would use again and recommend.”

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Posted 3 years ago

“Friendly and helpful plus fast service and very good prices compared to the same item from different vendors.”

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Posted 3 years ago

“Having searched the internet for this certain shower valve, it was their very competitive price that appealed to me. I was then after purchasing the item that I was even more delighted when it arrived, securely packaged, two days later, with free delivery!”

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Posted 3 years ago

“Ordered a Grohe Zedra tap in March. Arrived within a couple of days. No problem. Unfortunately due to our house sale falling through, an eventual purchase of another property and arranging builders etc the plumber removed the item from the box and attempted to fit the tap 25th October. Unfortunately the tap spout that supposedly push fits onto the main body (YouTube video shows this as a simple push fit) will not push down flush with the body. I have tried to call Taps Empire numerous times, office closed. I have also emailed them, no response! I have contacted the manufacturers and it appears there may be a manufacturing fault? Can someone from Taps Empire please respond and not state your 14 day return policy which I’m fully aware of but offer some assistance with an exchange or other suitable option? Than you.”

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Posted 4 years ago

Due to warehouse relocation, our phone lines are currently unavailable, but limited support by email is available. We have received your email regarding the mentioned issue today, and one of our team members will get back to you shortly.

Posted 4 years ago

Taps Empire is rated 4.9 based on 2,084 reviews