Taps Empire Reviews

Name: Taps Empire
Address: 9 Upminster Road South, Rainham
Rating: 4.85

4.9 Rating 2,084 Reviews

97 %

of reviewers recommend Taps Empire

Company Reviews

Metrics

Info

4.9

Based on 2,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 043 1254

Email:

sales@tapsempire.co.uk

Location:

9 Upminster Road South
Rainham
RM13 9YS

Write Your review

Tell us how Taps Empire made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Taps Empire 5 star review on 9th October 2025

Robert

Taps Empire 5 star review on 29th May 2025

Andrew

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Highly efficient service and loved my taps when they arrived.”

Helpful Report

Posted 9 years ago

“Very helpful company checked order and dispatched promptly”

Helpful Report

Posted 9 years ago

“Price was good and delivery arrived as per scheduled”

Helpful Report

Posted 9 years ago

“Excellent prices, very helpful, good delivery time. Faultless.”

Helpful Report

Posted 9 years ago

“Terrible service. False advertising. Wrong product pictured. Wrong product delivered. Would not honour what I ordered. Despicable”

Helpful Report

Posted 9 years ago

“very prompt service and product excellent at a good price”

Helpful Report

Posted 9 years ago

“Excellent service and price”

Helpful Report

Posted 9 years ago

“Great item and happy with service”

Helpful Report

Posted 9 years ago

“Great product great price”

Helpful Report

Posted 9 years ago

“Great service, the part arrived faster than expected and was well wrapped.”

Helpful Report

Posted 9 years ago

“Good prices, speedy delivery.”

Helpful Report

Posted 9 years ago

“Purchased taps and showers for five bathrooms so far from Taps Empire and service and delivery were great until most recent order. The tap lever was unsuitable for the installation site so I wanted to exchange for a different style. The tap was delivered later than expected (after 6pm) and I had departed on a business trip overseas. When I asked to exchange the item when I returned from my trip I was told I had exceeded the 14 day returns period (17 days) Whilst I respect their clear returns policy, it is difficult to return an item if you are not at home to do so, the item was delivered after the end of the working day and a day later than anticipated. Had I known the tap would be delivered so late in the day I would have postponed delivery until I returned. Needless to say I will not be purchasing from Taps Empire in the future. On the upside, prices are good, delivery is fairly quick and they replaced a damaged tap that was delivered promptly.”

Helpful Report

Posted 9 years ago

“Purchase went like clockwork!”

Helpful Report

Posted 9 years ago

“Tap looks great although not yet installed. Quick service and good price.”

Helpful Report

Posted 9 years ago

“Extremely helpful customer service (helped source a particular product). Competitively priced. Fast and efficient delivery. We couldn't have asked for anything more and will certainly use Taps Empire again.”

Helpful Report

Posted 9 years ago

“Cheapest price I could find on internet, and delivered within 2 days. 5*****”

Helpful Report

Posted 9 years ago

“Great price and speedy delivery. Thanks”

Helpful Report

Posted 9 years ago

“Very quick response to questions on the web page, and delivered promptly”

Helpful Report

Posted 9 years ago

“The order process was simple and efficient. The parts required were delivered quickly. You couldn't ask for more!”

Helpful Report

Posted 9 years ago

“Found what I wanted straight away. Fast delivery.”

Helpful Report

Posted 9 years ago

Taps Empire is rated 4.9 based on 2,084 reviews