Taps Empire Reviews

Name: Taps Empire
Address: 9 Upminster Road South, Rainham
Rating: 4.84

4.8 Rating 1,904 Reviews

97 %

of reviewers recommend Taps Empire

Company Reviews

Metrics

Info

4.8

Based on 1,904 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0330 043 1254

Email:

sales@tapsempire.co.uk

Location:

9 Upminster Road South
Rainham
RM13 9YS

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Taps Empire 5 star review on 9th October 2025

Robert

Taps Empire 5 star review on 29th May 2025

Andrew

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to navigate website, mirror order placed late Friday afternoon and delivered by Monday morning. Prices were the cheapest I could find for the product I wanted.”

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Posted 1 year ago

“Great outlet. Reasonably priced, excellent follow up service and a good delivery company who communicated enroute to make sure they were coming to the right place. Excellent!”

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Posted 1 year ago

“Best price I could find and fast free delivery, follow up message to check everything was OK which it was. What more could you ask for.”

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Posted 1 year ago

“Best price and no probs”

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Posted 1 year ago

“Good, prompt and competitive priced - no issues”

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Posted 1 year ago

“Great service and products . Would highly recommend”

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Posted 1 year ago

“Helpful people who had the right product, at the right price, available for collecti9n.”

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Posted 1 year ago

“Excellent service, delivered on time when stated.”

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Posted 1 year ago

“My order was exactly what I wanted as decried in the site and the price was also stated in total. Delivery was as stated when I talked with the staff at TE. For security I paid online as this is TE policity. My item arrived with reliable carried. Checked and fitted item which is great, I would use TE again. Note price for my item was very good compared to other Bathroom companies.”

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Posted 1 year ago

“Very pleased with service, next day delivery . Goods arrived in good order”

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Posted 1 year ago

“I would never buy from this supplier… I would never buy from this supplier again. Goods arrived promptly and OK but family illness and resulting availability of plumber meant item not installed as originally planned. It was then discovered that the item was unsuitable for our location but as we were outside the 14 day returns period, they totally refused to accept any Return goods, despite our explaining valid reason why the install was delayed. Very poor Customer Relations”

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Posted 1 year ago

We genuinely try our best to accommodate customer requests. However, since you contacted us to return the order delivered 4 weeks ago, unfortunately we were unable to accept your request.

Posted 1 year ago

“Super speedy dispatch of shower system. Arrived the next day. Highly recommended.”

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Posted 1 year ago

“Haven’t used our purchase yet as we are waiting for the plumber. However our order all looked fine when we checked it. Delivery arrived as expected.”

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Posted 1 year ago

“Very quick response, item exactly as advertised”

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Posted 1 year ago

“Fast delivery, all perfect 👍”

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Posted 1 year ago

“Excellent service, Great price, swift delivery. Many thanks”

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Posted 1 year ago

“Abode kitchen taps were good value and arrived within a few days. Was a little concerned when contacted by 'Koncepta' about my order. May have been useful to explain that Taps Empire are the online trading name of Koncepta. Also directly contacted by the delivery company to arrange delivery of my Koncepta order. HOWEVER, the delivery company were very helpful and the taps arrived in good condition, so very pleased. In these times of constantly worrying about scams, it would help if Taps Empire/Koncepta were clearer about their processes.”

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Posted 1 year ago

“Prompt service and quick delivery, good price”

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Posted 1 year ago

“Very pleased with both speed of service and the tap great qulity and stylish.”

Taps Empire 5 star review on 15th February 2024

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Posted 1 year ago

“order came through the next day - excellent”

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Posted 1 year ago

Taps Empire is rated 4.8 based on 1,904 reviews