Taps Empire Reviews

Name: Taps Empire
Address: 9 Upminster Road South, Rainham
Rating: 4.84

4.8 Rating 2,082 Reviews

97 %

of reviewers recommend Taps Empire

Company Reviews

Metrics

Info

4.8

Based on 2,082 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 043 1254

Email:

sales@tapsempire.co.uk

Location:

9 Upminster Road South
Rainham
RM13 9YS

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Taps Empire 5 star review on 9th October 2025

Robert

Taps Empire 5 star review on 29th May 2025

Andrew

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good price and prompt delivery service. One minor winge there was no delivery window available so it was an all day wait.”

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Posted 1 year ago

“Easy ordering. Quick delivery. Can’t comment on shower as waiting for someone to come to fit it for me. Service from Taps Empire good.”

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Posted 1 year ago

“The item was not dispatched within 24 hours as stated on the website, I therefore waited longer than expected for the part to arrive. The anonymous customer service agent (they do not sign off their email with a name) offered zero flexibility when I wanted to return an item merely 3 days after the 14 day returns period had ended. The item had not been used and was still completely in the same condition from when it was sent out and received.”

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Posted 1 year ago

Please note that we do not state on our website that items are dispatched within 24 hours. In fact, our website clearly states "Usually dispatched in 2 to 4 days" for the specific product ordered by you. Nevertheless, your order was received on 9 January and actually dispatched on 10 January. Since your order was delivered on 11 January and you contacted us on 31 January to request a returns reference, we were unable to accept the return.

Posted 1 year ago

“well priced and delivered promptly.”

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Posted 1 year ago

“Order processed quickly delivery was on time great service. Looks a gd quality product”

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Posted 1 year ago

“Found a tap, paid for it, arrived shortly afterwards. No problems. Simples.”

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Posted 1 year ago

“Right bits on time”

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Posted 1 year ago

“Great price with a very prompt free dispatch”

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Posted 1 year ago

“Excellent and speedy service/delivery”

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Posted 1 year ago

“Excellent service i will use again”

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Posted 1 year ago

“Excellent service.”

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Posted 1 year ago

“Good service, keeping me informed and a fair price.”

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Posted 1 year ago

“Good price and fast, free delivery. All good.”

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Posted 1 year ago

“Great price, no problems, thank you.”

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Posted 1 year ago

“Excellent delivery times and customer service”

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Posted 1 year ago

“Taps were the best price I could find online, and sent really quickly. Great service - thank you!”

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Posted 1 year ago

“Excellent price for bath, very speedy delivery. Easy to negotiate the site to be able to choose the one I wanted.”

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Posted 1 year ago

“Order received promptly”

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Posted 1 year ago

“Items delivered as stated arrived well packaged by a friendly driver who put them in the garage for me . Haven't fitted them yet ,but everything looks fine .Would use Taps Empire again .”

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Posted 1 year ago

“Délibéré on time. Ordering online was easy”

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Posted 1 year ago

Taps Empire is rated 4.8 based on 2,082 reviews