Taps Empire Reviews

Name: Taps Empire
Address: 9 Upminster Road South, Rainham
Rating: 4.84

4.8 Rating 2,082 Reviews

97 %

of reviewers recommend Taps Empire

Company Reviews

Metrics

Info

4.8

Based on 2,082 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 043 1254

Email:

sales@tapsempire.co.uk

Location:

9 Upminster Road South
Rainham
RM13 9YS

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Taps Empire 5 star review on 9th October 2025

Robert

Taps Empire 5 star review on 29th May 2025

Andrew

Anonymous

Anonymous // 01/01/2019

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“Competitive price and very prompt, free delivery. I will definitely purchase again.”

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Posted 1 year ago

“I cancelled my order immediately when I was told delivery would take 4 weeks I’m still waiting for my refund over 1 month later - £138!”

Helpful Report

Posted 1 year ago

Please note that since the order was placed and cancelled on the same day, in many instances your card may not have been charged at all. However, if the payment was charged to your card, we can confirm that the same was refunded on 02 June and should appear within 3 to 7 business days on your statement for UK banks/cards. We have also sent you the confirmation of your refund from our payment gateway by email, which shows the refund time, date, reference and the last four digits of the card. In case you require any further assistance, please feel free to contact our Customer Service Team.

Posted 1 year ago

“Ordering online very easy and quick delivery”

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Posted 1 year ago

“Excellent product, service and delivery. Sets the benchmark for others to aspire to”

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Posted 1 year ago

“Excellent as always”

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Posted 1 year ago

“The gold-plated bathroom sink waste looked shabby after 20 years with limescale and cleaning damage. Taps Empire offer an identical Bristan replacement for the lever operated pop-up waste unit at a reasonable cost including delivery by Royal Mail. the item arrived quicker than predicted, was well-packaged and protected with plastic cap and pad to prevent scratching whilst installing. I used the old pop-up waste screw as it has a bigger head so cannot get stuck under the operating lever in the waste pipe. A very good supplier on all counts, I will use them again when the need arises. Thank you Taps Empire for stocking items that permit selective replacement of wear items. A service that contributes to reducing waste, hence helping the environment.”

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Posted 1 year ago

“Good price and quick turnaround”

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Posted 1 year ago

“Excellent buying experience. The price was great and the delivery was very quick. Really appreciated the service provided.”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Arrived on time. It was fitted yesterday and works a treat. Thankyou”

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Posted 1 year ago

“Got within a few days 10 minutes to fit”

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Posted 1 year ago

“Competitive price. Speedy despatch. Product worked a treat. Thank you.”

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Posted 1 year ago

“Good price, good selection , quick response and despatch, good product. Couldn't wish for better 👍”

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Posted 1 year ago

“Ideal Standard replacement toilet seat ordered, product arrived next day by UPS for no delivery fee. Cheapest price I could find online. What more could you want? 10 out of 10 service all round.”

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Posted 1 year ago

“First class service,perfect.”

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Posted 1 year ago

“Good value shop. Order arrived as planned.”

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Posted 1 year ago

“Excellent service and great value too”

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Posted 1 year ago

“Easy to order and very quick to deliver, a lot cheaper than other online sources”

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Posted 1 year ago

“Quick and efficient”

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Posted 1 year ago

“Competitive in price very good delivery”

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Posted 1 year ago

Taps Empire is rated 4.8 based on 2,082 reviews