Taps Empire Reviews

Name: Taps Empire
Address: 9 Upminster Road South, Rainham
Rating: 4.84

4.8 Rating 2,082 Reviews

97 %

of reviewers recommend Taps Empire

Company Reviews

Metrics

Info

4.8

Based on 2,082 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 043 1254

Email:

sales@tapsempire.co.uk

Location:

9 Upminster Road South
Rainham
RM13 9YS

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Taps Empire 5 star review on 9th October 2025

Robert

Taps Empire 5 star review on 29th May 2025

Andrew

Anonymous

Anonymous // 01/01/2019

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“Very prompt delivery and good range of products.”

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Posted 1 year ago

“Ordered one day, arrived the next. Beautiful product, no wait time. Perfect!”

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Posted 1 year ago

“I bought some ceramic valve cartridges for our ancient Britsan taps to replace the clapped-out old style compression valve inserts. These were far from being universal fitting so they had to be specific, after a brief search I found Taps Empire who were able to provide what was needed at a very good price. Ordered them online, Received the new inserts within a few days, 20 mins work and our taps are like new again 😎”

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Posted 1 year ago

“Goods received in good time and was kept up with the progress. Happy with my purchase.”

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Posted 1 year ago

“Looking around d fir a replacement Bristan 1901 kitchen mixer for a customer that was at a sensible price and found these guys. Good pricing and fast delivery, can’t fault them and will use again.”

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Posted 1 year ago

“Excellent service orderd 1pm Friday delivered 11am Saturday.”

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Posted 1 year ago

“Good price and quick delivery.”

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Posted 1 year ago

“First time using this company and was not disappointed. Best prices around and First class service. Will definitely use again.”

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Posted 1 year ago

“Item arrived terribly packaged for a start. Royal Mail tried to deliver the returned package to Taps Empire on a Saturday and as they are not open, it could not be delivered. The package somehow got lost in the Royal Mail system was never rescheduled for a delivery, thus being past the 14 day return window, taps Empire were absolutely unwilling to help and take the item back. Shocking customer service I will never recommend or use them again.”

Helpful Report

Posted 1 year ago

Dear Daniel There seems to be a misunderstanding, since your return for a Bristan Oval Flow Control & Diverter Valve was delivered back to us, and was refunded completely on 21 September 2025. Your truly Tim

Posted 1 year ago

“Needed replacement ceramic cartridges for Bristan tap, which was easily sourced from Taps Empire and was delievered in good time”

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Posted 1 year ago

“Very good taps well packaged with quick delivery.”

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Posted 1 year ago

“very fast delivery and a good price for the product compared to other sites visited”

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Posted 1 year ago

“Excellent product at a reasonable cost”

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Posted 1 year ago

“Premium tap at best online price and delivered in 2 days. Great service.”

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Posted 1 year ago

“I. Stay in Elgin Moray not the highlands and islands . But was charged for the Highlands and Islands for delivery.”

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Posted 1 year ago

Please note that the Remote Postcode Delivery Surcharge is based on the specific areas for which our couriers impose additional charges. These postcodes are mostly confined to the Scottish Highlands, but also include a few other remote parts of the U.K. Furthermore, this surcharge, if applicable, is clearly shown with the updated total payment amount before placing the order. We offer Free Delivery to most United Kingdom mainland postcodes, but are unfortunately unable to absorb the extra charges for remote area deliveries.

Posted 1 year ago

“Superb, fast delivery and courteous driver.”

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Posted 1 year ago

“Quick delivery and good product”

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Posted 1 year ago

“Best price I could find, and super quick delivery. Great service.”

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Posted 1 year ago

“Excellent. Placed order, confirmed straight away.order picked following day, again confirmed. Arrived the day after. Again, excellent.”

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Posted 1 year ago

“Good product. Works well, improves flow. Delivered on schedule.”

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Posted 1 year ago

Taps Empire is rated 4.8 based on 2,082 reviews