Taps Empire Reviews

Name: Taps Empire
Address: 9 Upminster Road South, Rainham
Rating: 4.85

4.9 Rating 2,084 Reviews

97 %

of reviewers recommend Taps Empire

Company Reviews

Metrics

Info

4.9

Based on 2,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 043 1254

Email:

sales@tapsempire.co.uk

Location:

9 Upminster Road South
Rainham
RM13 9YS

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Taps Empire 5 star review on 9th October 2025

Robert

Taps Empire 5 star review on 29th May 2025

Andrew

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with my Roca basin regardless of out of stock delays, I'm please with the reasonable price too”

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Posted 8 years ago

“Hi We have received the taps ok but a small mark pitted mark on side of spout was found which might have to be returned if our client does not accept it”

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Posted 8 years ago

“Quick delivery. Item as described.”

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Posted 9 years ago

“Reasonable website, good responses to telephone enquiries, good prices for my products and prompt delivery even though DPD delivered on wrong day.”

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Posted 9 years ago

“Great price and product looks as I expected. Fab range of products available. Website and buying process straight forward but would have been better to be able to get delivered to a different address to billing. I needed it delivered to work as I am not home when post is delivered so I had to use a work credit card and repay them - I did try calling before placing the order to do this on the phone as suggested but did not get through. Minor issue though, love my new kitchen tap!”

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Posted 9 years ago

“Really appreciated the help I got, and the product was delivered well packaged, will definitely use again.”

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Posted 9 years ago

“I would have preferred for there to be an option to send the item to an address other than the billing address, I have never not been able to have items sent to my work with any other delivery. I had to pay an extra £5 for Parcelforce to redeliver it to my work address. However, the taps are beautiful and far cheaper than I have been able to get anywhere else.”

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Posted 10 years ago

“competent”

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Posted 10 years ago

“Delivered quickly”

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Posted 9 years ago

“I had good notification about the delivery of my toilet seat and was even given a one hour delivery slot. The problem was they delivered it to someone else! I spoke to customer service the next day and they were very helpful and efficient. A new toilet seat was sent out immediately and was delivered correctly the following day. Mistakes happen and then it comes down to customer service and how they deal with them so in this respect Taps Empire are highly recommended. The product was good too - and a very good price.”

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Posted 9 years ago

“Easy to order, very helpful”

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Posted 9 years ago

“Quick turnaround of goods ordered, many thanks”

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Posted 9 years ago

“Turned up very quickly thanks”

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Posted 9 years ago

“Availability of product at good price”

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Posted 9 years ago

“First time used-found what I wanted at a good price-communication very good”

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Posted 9 years ago

“Very goo service”

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Posted 9 years ago

“Exactly what we needed. Delivery next day was brilliant, shame about the price but I don't think that Taps Empire can really do much about it. Recommended.”

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Posted 9 years ago

“Good selection and good prices. Items arrived on time.”

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Posted 9 years ago

“Good quality, modern looking grab rail. Bit awkward to fit using allen key, but got there eventually. Happy with the rail.”

Helpful Report

Posted 9 years ago

Taps Empire is rated 4.9 based on 2,084 reviews