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Tap 'n Shower UK Ltd Reviews

4.5 Rating 1,547 Reviews
87 %
of reviewers recommend Tap 'n Shower UK Ltd
4.5
Based on 1,547 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Easy
Read Tap \'n Shower UK Ltd Reviews
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Phone:

0116 2696558

Email:

enquiries@tapnshower.com

Anonymous
Anonymous  // 01/01/2019
Brilliant service
Helpful Report
Posted 5 years ago
My plumber's usual supplier couldn't get the shower I wanted for 2 weeks. We got this next day delivery from Tap'nShower, paying £15 for the shipment. However, the plumber says what we paid for the shower and shipment is a better price than he could have got!
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Posted 5 years ago
Extremely happy with the service. Very competitive prices; easy to navigate website and rapid delivery. What's not to like!
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Posted 5 years ago
Dear customer, What a great review thank you so much! We monitor our prices daily to make sure we can offer the best deals to our customers as well as investing heavily in the upkeep and expansion of our website to make the order process as simple as possible so this is a fantastic review to receive. We hope to hear from you again soon. Kind regards TNS Support Team
Posted 5 years ago
Excellent price and delivery
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Posted 5 years ago
Basin and tap supplied at a very competitive price plus a reasonable delivery charge.
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Posted 5 years ago
Thank you for your review, we try to keep our delivery costs as low as possible by regularly meeting with various different couriers to make sure we can offer the best prices to our customers. Kind regards TNS Support Team
Posted 5 years ago
Goods arrived promptly, and were packaged very well. Would be happy to use the company again.
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Posted 5 years ago
Hey Jean, Thank you for this great review. Its great to hear that you were happy with our service! We constantly strive to improve our customer services so feedback like this is fantastic. Thank you again and we hope to hear from you soon. Kind regards TNS Support Team
Posted 5 years ago
Fantastic service from T'nS, item arrived before suggested date and was properly packaged, 10 out of 10. Thank you very much.
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Posted 5 years ago
Hey Emyr what a fantastic review! We are thrilled to hear that you have rated us 10 out of 10!! We always try and ensure all items are sufficiently packaged before they leave our warehouse to prevent damages, so feedback like yours is so nice to get. i will be sure to pass your remarks to the picking and packing team. We look forward to hopefully hearing from you again in the future. Kind regards TNS Support Team
Posted 5 years ago
Couldn't be beaten on price and had my delivery the next day - cannot fault their service.
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Posted 5 years ago
Hi Evy thank you for your great review. We monitor our prices daily to ensure we always offer the best prices possible to our customers. We hope to hear from you again soon. kind regards TNS Support Team
Posted 5 years ago
Quick delivery and excellent shower now fitted thankyou.
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Posted 5 years ago
Hi Penelope, thank you for taking the time to review us and thank you for the 5* rating. We are happy to hear you like your new shower and our fast delivery service and we look forward to speaking with you again in the future! Kind regards TNS Support Team
Posted 5 years ago
Tap'nShower offered the best price for the bathroom products that I needed. I ordered a btw toilet and this was delivered as promised, on time for a great price. They are good company to deal with - very responsive to email requests. I have since ordered another item from them and I have already received confirmation of delivery. Very happy customer.
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Posted 5 years ago
Competitively priced and excellent service!
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Posted 5 years ago
Thank you so much for your kind review! We are extremely happy you rated our service as excellent and we hope to hear from you again soon. Kind regards TNS Support Team
Posted 5 years ago
Arrived as promised very prompt service
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Posted 5 years ago
Hey, Thank you for the 5* review! We try and ensure all order are processed as quickly and efficiently as possible so its great to know that you felt our service was prompt! Kind regards TNS Support Team
Posted 5 years ago
Very efficient would use again
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Posted 5 years ago
Hey Robert thank you for your review. We so happy to hear that you would consider using us again. We hope to hear from you soon! Kind regards TNS Support Team
Posted 5 years ago
Ordered 3 x Tavistock Aster 800mm LED Illuminated Mirror online so always a concern that they may arrive cracked or broken. Goods arrived within a couple of days and they were well packed so completely undamaged. Very competitive on price too - so I'm happy !
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Posted 5 years ago
Thank you for your kind review. The use of correct packaging is one of our main priorities here, we like to try ensure our customers are not inconvenienced by damaged delivers, so by using the correct packaging and allowing our team the time required to package and care for each delivery we have managed to get damages down to a minimum. We are glad you were happy with your purchase and we hope to hear from you again soon. kind regards TNS Support Team
Posted 5 years ago
Great prices and a great service to match. Staff were extremely helpful and knowledgable. My order arrive quickly and was very well packaged, using recycled cardboard which was nice to see!!
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Posted 5 years ago
Had the product I wanted at a good price and able to deliver quickly. Customer service was excellent and resolved a delivery concern very promptly. The team were very friendly and helpful. Product packaged really well so no chance of damage at all!
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Posted 5 years ago
Excellent, efficient service.
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Posted 5 years ago
Great service. Returned items were made simple with no dramas and it was nice to talk to people who could get things done. Really impressed with this company. Thank you Tap ‘n Shower.
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Posted 5 years ago
Good service but had a wobble worrying that you were not a genuine site when chat said they would get back to me on a query and didn’t and then got standard bt answerphone message with no preamble about who I was calling. Think it is your systems after 5pm that need attention
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Posted 5 years ago
Just received my items. After inspection everything looks good. Great prices, very efficient sales team and delivery. Just waiting for fitting team to start. I am having a full bathroom re fit so I'll be checking Tap&Shower ltd for some other items. Yours Phil.
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Posted 5 years ago
Tap 'n Shower UK Ltd is rated 4.5 based on 1,547 reviews