Tap 'n Shower UK Ltd Reviews

Name: Tap 'n Shower UK Ltd
Rating: 4.46

4.5 Rating 1,547 Reviews

87 %

of reviewers recommend Tap 'n Shower UK Ltd

4.5

Based on 1,547 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

$Read Tap \'n Shower UK Ltd Reviews$

Visit Website

Phone:

0116 2696558

Email:

enquiries@tapnshower.com

Tap 'n Shower UK Ltd 5 star review on 2nd May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service , cannot fault anyone on the phones First class service all around”

Helpful Report

Posted 5 years ago

“Excellent and swift service, thank you!”

Helpful Report

Posted 5 years ago

“Its not often i am impressed enough to take time to do a review as no fan of social media as you never know if reviews are friends and foe or genuine in being written so let me say this is !!! I live on the Isle of Wight and its not easy finding what you wish to have here in a bathroom, I have good taste but resent paying for the name and Tap N Shower offer the 'name' but not at the crazy prices you can see on many sites. Their prices were near all the most competitive and I bought an art deco 1800x800 bath and side panel, basin, toilet with many bathroom accessories, shower kit and bath mixer. It was all very well packed and arrived here with no damages at all and brought over by a local Island firm Sadly they did not stock the panels, deep shower tray and other bath i was after ( but only 3 companies sell it at all ) so if not for that would have bought 2 complete suites from them. I did pay a of £100 for delivery and did not mind that at all given their prices to prices quoted by a few merchants over here and most online companies wanted to dump the suite in Southampton but thats hassle and if damagea you have to pay to get it back over there. VERY VERY HAPPY to take time to review - BIG WELL DONE TO TAP N SHOWER STAFF who have definitely got it sorted to deliver to us on the Island, I will pass the word on”

Helpful Report

Posted 5 years ago

“Very efficient service and product was delivered early on the date promised”

Helpful Report

Posted 5 years ago

“It's a shame they charge £20 extra should you miss your delivery. That aside, I eventually recieved my item and although I haven't opened or installed the shower screen yet - they did as wy promised despite the long wait.”

Helpful Report

Posted 5 years ago

“Mixer unit is yet to be installed but I don't doubt it will fit the part as Roca never fails to disappoint. But, the service from Tap 'n Shower I just have to rave about. I was looking for this unit and could not find it anywhere without a 4-5 week wait. Tap ' n Shower went out of their way to call the manufacturer to see if in stock, luckily one was and it had my name on it! Thanks Tap 'n Shower for your amazing service :)”

Helpful Report

Posted 5 years ago

“Very helpful customer service department. Kept in touch with me right through the ordering process. Phoned to tell me the part they had in stock was damaged and went out of their way to source another from a different supplier as I was against a deadline.”

Helpful Report

Posted 5 years ago

“Great service and the items were perfect, no damage and came on time. Can’t fault at all would definitely use again”

Helpful Report

Posted 5 years ago

“Great service with good advice over the phone, the product I bought was a lot cheaper through Tap'n'Shower than anywhere else I looked. I would definitely recommend them!”

Helpful Report

Posted 5 years ago

“I was let down by my original supplier which was unable to provide one of the taps I had ordered - it needed to match others I had installed. You established there were none in GB which I assumed meant that was that. Instead you sourced the item from Spain when you could have simply said that you could not help. Fantastic service! Thank you. Phil T”

Helpful Report

Posted 5 years ago

“Very easy site to order from. The items were delivered very quickly and we were kept informed of delivery information. Great item and good value too. First class!”

Helpful Report

Posted 5 years ago

“The order was sent in time and the remote push button works very well”

Helpful Report

Posted 5 years ago

“Was a little dubious as have had some bad experiences dealing online with companies I didnt know but you have none of those worries here! The service I received from adam was over and above and you really couldnt find anyone more helpful. An item was on back order and another item was a special order but all were received in record time. Well packaged by the manufacturer (I have thoroughly inspected) and at a very favourable price. Wouldnt hesitate to recommend and will be using this company for the shower room next on the list for my refurb!”

Helpful Report

Posted 5 years ago

“Had 2 deliveries now.always on time.”

Helpful Report

Posted 5 years ago

“Completely satisfied with service, item arrived the day after ordering in spite of standard delivery being specified.”

Helpful Report

Posted 5 years ago

“Amazing customer service, called and emailed when part of the order would take longer to arrive, helped source an alternative and sent a refund same day including p&p costs! So easy and helpful and respectful of customers money and timescales.”

Helpful Report

Posted 5 years ago

“Excellent service, delivered on time, very happy with the whole experience.”

Helpful Report

Posted 5 years ago

“Very pleased with the service and replacement Bristan Colonial bath and shower set. Our original had lasted 17 years. I simply swapped the mixer bodies as the uprights were still in very good condition, after turning off the water supply, it took only 10 minutes to swap... perfect”

Helpful Report

Posted 5 years ago

“Great communication and assistance when I needed extra information about a mirror I found on their web site. Delivery was quick and the goods arrived well packed and in good condition.”

Helpful Report

Posted 5 years ago

“Taps were easy to fit but I`m still getting used to 1/4 turn ones!! They look the part but only time will tell if they are durable! I got some advice from you about 1/2 bib taps in ur online chat-I appreciated that. I like a company to have a live chat features!! Dispatch time was good,well-packed items without going OTT. Now how about you replace the bubble-wrap(or is that Bristan`s fault?) with news/paper wrapping? Customers,especially me, are getting more & more aware of & cross with single use plastics!”

Helpful Report

Posted 5 years ago

Tap 'n Shower UK Ltd is rated 4.5 based on 1,547 reviews