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Tap 'n Shower UK Ltd Reviews

4.5 Rating 1,547 Reviews
87 %
of reviewers recommend Tap 'n Shower UK Ltd
4.5
Based on 1,547 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Easy
Read Tap \'n Shower UK Ltd Reviews
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Phone:

0116 2696558

Email:

enquiries@tapnshower.com

Anonymous
Anonymous  // 01/01/2019
First class service , cannot fault anyone on the phones First class service all around
Helpful Report
Posted 5 years ago
Excellent and swift service, thank you!
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Posted 5 years ago
Its not often i am impressed enough to take time to do a review as no fan of social media as you never know if reviews are friends and foe or genuine in being written so let me say this is !!! I live on the Isle of Wight and its not easy finding what you wish to have here in a bathroom, I have good taste but resent paying for the name and Tap N Shower offer the 'name' but not at the crazy prices you can see on many sites. Their prices were near all the most competitive and I bought an art deco 1800x800 bath and side panel, basin, toilet with many bathroom accessories, shower kit and bath mixer. It was all very well packed and arrived here with no damages at all and brought over by a local Island firm Sadly they did not stock the panels, deep shower tray and other bath i was after ( but only 3 companies sell it at all ) so if not for that would have bought 2 complete suites from them. I did pay a of £100 for delivery and did not mind that at all given their prices to prices quoted by a few merchants over here and most online companies wanted to dump the suite in Southampton but thats hassle and if damagea you have to pay to get it back over there. VERY VERY HAPPY to take time to review - BIG WELL DONE TO TAP N SHOWER STAFF who have definitely got it sorted to deliver to us on the Island, I will pass the word on
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Posted 5 years ago
Very efficient service and product was delivered early on the date promised
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Posted 5 years ago
It's a shame they charge £20 extra should you miss your delivery. That aside, I eventually recieved my item and although I haven't opened or installed the shower screen yet - they did as wy promised despite the long wait.
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Posted 5 years ago
Mixer unit is yet to be installed but I don't doubt it will fit the part as Roca never fails to disappoint. But, the service from Tap 'n Shower I just have to rave about. I was looking for this unit and could not find it anywhere without a 4-5 week wait. Tap ' n Shower went out of their way to call the manufacturer to see if in stock, luckily one was and it had my name on it! Thanks Tap 'n Shower for your amazing service :)
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Posted 5 years ago
Very helpful customer service department. Kept in touch with me right through the ordering process. Phoned to tell me the part they had in stock was damaged and went out of their way to source another from a different supplier as I was against a deadline.
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Posted 5 years ago
Great service and the items were perfect, no damage and came on time. Can’t fault at all would definitely use again
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Posted 5 years ago
Great service with good advice over the phone, the product I bought was a lot cheaper through Tap'n'Shower than anywhere else I looked. I would definitely recommend them!
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Posted 5 years ago
I was let down by my original supplier which was unable to provide one of the taps I had ordered - it needed to match others I had installed. You established there were none in GB which I assumed meant that was that. Instead you sourced the item from Spain when you could have simply said that you could not help. Fantastic service! Thank you. Phil T
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Posted 5 years ago
Very easy site to order from. The items were delivered very quickly and we were kept informed of delivery information. Great item and good value too. First class!
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Posted 5 years ago
The order was sent in time and the remote push button works very well
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Posted 5 years ago
Was a little dubious as have had some bad experiences dealing online with companies I didnt know but you have none of those worries here! The service I received from adam was over and above and you really couldnt find anyone more helpful. An item was on back order and another item was a special order but all were received in record time. Well packaged by the manufacturer (I have thoroughly inspected) and at a very favourable price. Wouldnt hesitate to recommend and will be using this company for the shower room next on the list for my refurb!
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Posted 5 years ago
Had 2 deliveries now.always on time.
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Posted 5 years ago
Completely satisfied with service, item arrived the day after ordering in spite of standard delivery being specified.
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Posted 5 years ago
Amazing customer service, called and emailed when part of the order would take longer to arrive, helped source an alternative and sent a refund same day including p&p costs! So easy and helpful and respectful of customers money and timescales.
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Posted 5 years ago
Excellent service, delivered on time, very happy with the whole experience.
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Posted 5 years ago
Very pleased with the service and replacement Bristan Colonial bath and shower set. Our original had lasted 17 years. I simply swapped the mixer bodies as the uprights were still in very good condition, after turning off the water supply, it took only 10 minutes to swap... perfect
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Posted 5 years ago
Great communication and assistance when I needed extra information about a mirror I found on their web site. Delivery was quick and the goods arrived well packed and in good condition.
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Posted 5 years ago
Taps were easy to fit but I`m still getting used to 1/4 turn ones!! They look the part but only time will tell if they are durable! I got some advice from you about 1/2 bib taps in ur online chat-I appreciated that. I like a company to have a live chat features!! Dispatch time was good,well-packed items without going OTT. Now how about you replace the bubble-wrap(or is that Bristan`s fault?) with news/paper wrapping? Customers,especially me, are getting more & more aware of & cross with single use plastics!
Helpful Report
Posted 5 years ago
Tap 'n Shower UK Ltd is rated 4.5 based on 1,547 reviews