Tails.com Reviews

Name: Tails.com
Address: 23 Sheen Road, London, United Kingdom
Rating: 4.62

4.6 Rating 1,426 Reviews

92 %

of reviewers recommend Tails.com

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4.6

Based on 1,426 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Tails.com 1 star review on 6th October 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tails provides an excellent service,delivery always on time. My wee Fudge is a very small Yorkie and he just loves tails food and his tiny bone treats. Most importantly his coat is shinning and he has lots of energy. I would recommend tails”

Tails.com 5 star review on 17th July 2020

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Posted 6 years ago

“Using Tails.com saves me time each week on shopping but more importantly the dogs love the food and they both woof it down, excuse the pun.”

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Posted 6 years ago

“We love tails food, fudge gets so excited when th box arrives. As soon as we open the bag he has to have a snack otherwise he cries until he has some lol. Happy dog means happy owner x”

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Posted 6 years ago

“My experience with tails.com has been a very positive one...their customer service,price & delivery are 2nd to none Would highly recommend”

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Posted 6 years ago

“Alfie loves the food and all the treats it’s the only dental sticks that don’t make him sick”

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Posted 6 years ago

“Have been extremely happy with Tails.com. Rosie eats all her food and is in the best of health. You would never know that she had had serious injuries to her pelvis and leg when barely a year old. At 2.1/2 yrs she is jumping around and as lively as any Jack Russell. Delivery, price and any queries are dealt with instantly.”

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Posted 6 years ago

“Always well package ad delivered on time, my dogs jippy tummy has never been a problem since he has been on tails, really good value for money, cheaper than many high street dog foods and well balanced food that gets adapted as your dog ages, I will never use anyone else for my dogs food”

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Posted 6 years ago

“We can delay delivery which is good for Luna as she does have some fresh food too. She loves the food.”

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Posted 6 years ago

“Very efficient and poppy loves the food. Also helpful to change delivery dates when necessary”

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Posted 6 years ago

“Great service from these guys. Had a little issue with one of our deliveries but was delt with with excellently. Cant fault what you do an the dug loves gus grub”

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Posted 6 years ago

“Orders arrive on time with no errors. When I have had questions I have received help quickly.”

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Posted 6 years ago

“Gremlin here am so grateful to Tails.com. I was a total mess, terrible itchy skin problem, on permanent medication. Lumps of fur missing where I had chewed and scratched. I looked like I had a bad case of moths. Even my glamorous fluffy "knickers " had gone - I had a bald bum ! My mum saw an advert and clutching at straws, put in an order. Three months later, I was off the medication, my skin condition had gone, even my glamorous knickers had grown back. Thank you Tails. Even a guy needs his fashion statement! P.s. Your treats are wonderful - only you need to tell mum to double the amount I get. Wags from Grmlin and Jagger.”

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Posted 6 years ago

“Tails is great! I have two dogs, a one year old and a 3 month old puppy and both love tails. They have a mixture of kibble and wet food an thrive on it. Tails is a no fuss, high quality food that my dogs thrive on. I love the regular delivery as o never have to worry about running out of food and I am informed when a food change is necessary e.g as the dogs get older and their needs change. My dogs love every variety of wet food and wolf it down within seconds! If I need to contact Tails I have had my query answered immediately and successfully and with very good humour! I wouldn’t hesitate to recommend Tails to anyone wanting a professional, helpful service involving delicious and healthy food!”

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Posted 6 years ago

“Fantastic company, and wonderful food. Not that I've tasted it, but you can't ignore a staffy smile.”

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Posted 6 years ago

“Simba has been on tails for 6 months nearly and what a difference in him. He loves his food now before he would be really picky at eating now he eats it without leaving any.”

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Posted 6 years ago

“Tails.com - Flexible in timings, diet, delivery dates. Really convenient and easy to use app on phone. Transitioning from her puppy food was really easy and been so gentle on her tummy. I recommend the company highly and you can see by how excited my dog gets on delivery day...she always tries to open the box, barks until I get the biscuits out and then gets in!! Thank you Tails for making our Tiggie happy each month.”

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Posted 6 years ago

“My dog now eats his food instead of picking at it Throughout the day”

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Posted 6 years ago

“Reliable delivery even during lockdown! My 7 year old Labrador is a picky eater but he loves the mixture of dried biscuits with wet food. My 3 year old Labrador has a really glossy coat.”

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Posted 6 years ago

“Tails is great! Our 12 year old Staffie Miss Roxy is fit and healthy and loves meal times. 210g spread over three sessions in the day keeps her happy and balanced. Her coat is bright and great condition her joints are good and she is loving life - thank you Tails for our happy healthy dog!”

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Posted 6 years ago

“I’m so glad I tried Tails.com. I have two dogs, a miniature poodle and a Bedlington Terrier. The Bedlington has always been a very fussy eater and has a delicate stomach. He had an episode of pancreatitis a couple of years ago, and I was finding it difficult to find a suitable low fat food that he would eat. I was able to indicate to Tails what his condition was and they produced a tailored food that took account of it. He took to it straight away and has not tired of it as he has done with other foods. He now eats regularly and well and he has not suffered a recurrence of the pancreatitis. My other dog has a different recipe, which he also loves. I like that I get a reminder from Tails when more food is due to be sent, and that I can change the delivery date if I need to. The delivery service is excellent and the whole process is painless. I have two happy, healthy dogs who enjoy their food, which makes me happy too! Thank you Tails!”

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Posted 6 years ago

Tails.com is rated 4.6 based on 1,426 reviews