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Tails.com Reviews

4.6 Rating 1,426 Reviews
92 %
of reviewers recommend Tails.com
4.6
Based on 1,426 reviews
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Tails.com 1 star review on 6th October 2021
Lisa Clark
Tails.com 5 star review on 3rd August 2020
Ewa
Tails.com 5 star review on 3rd August 2020
Ewa
Tails.com 4 star review on 3rd August 2020
Helen Fletcher
Tails.com 5 star review on 3rd August 2020
Anonymous
Tails.com 5 star review on 22nd July 2020
Abigail
Tails.com 5 star review on 21st July 2020
David Wagg
81
Anonymous
Anonymous  // 01/01/2019
fantastic service x helped so well when buddy had to go on a special diet would highly recommended buddy absolutely loves his food and gets so ecstatic when he sees he food come.
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Posted 6 years ago
I've been with tails.com for a few year and I've had no bother with them at all delivery always on time and his food he loves thanks tails.com
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Posted 6 years ago
For the first time ever Oscar our labradoodle will eat the dried food on its own with the added benefit of the perfect poo!
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Posted 6 years ago
Our pug is such a fussy eater but since having tails.com he really enjoys his food now and his weight is more consistent too - I wouldn’t go anywhere else now plus his food is delivered right to the door - I can amend delivery as and when so really convenient too - loved the freebies too at the start!
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Posted 6 years ago
Love tails, it has done so much for my dogs digestion. I never have a problem with deliveries and love the fact that a personalised meal plan is created for your dog and their specific breed as well as opportunity to make alterations to meal plan before delivery arrives. Delivery always prompt. Also received a couple of freebies at the start!
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Posted 6 years ago
Great food and great customer service. Whenever I had needed any assistance the team have been happy to help, whether that be over Facebook or on the phone.
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Posted 6 years ago
We’ve been with Tails.com since Scout was a pup and they have been amazing at tailoring his food and treats as he’s aged. He’s now a fully-grown 2-year-old beagle and our vet is always surprised when we bring him in because of how healthy he is weight-wise as beagles are usually little chunks. It’s all thanks to Tails.com! Plus, he seems to love the food! The service is 5*, the price is spot on and it’s so convenient — I really wouldn’t consider going anywhere else!
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Posted 6 years ago
Tommy loves the food and has a lovely shiny coat and is a fit and happy dog.
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Posted 6 years ago
Good quality food Arrived on time Lasts the month
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Posted 6 years ago
Great, friendly team with a fantastic, fast and friendly service. Always somebody available to talk yo should that be necessary. Great quality food at a realistically good price. My 'Rocky' barely touched biscuits until we found Tails.com. Now he can't get enough
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Posted 6 years ago
rose can't wait to eat this food, good prices and good service
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Posted 6 years ago
Very happy with quality of food and service. Sasha loves her food and especially her treats. It's great to know when I need help and advice its there for me. No problems at all whether it is delaying a delivery or bringing one forward,
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Posted 6 years ago
Always excellent service and very helpfull and on top.of that most of time a happy dog 💖
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Posted 6 years ago
Always reliable delivery. Had a small problem but this was sorted very quickly.
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Posted 6 years ago
What fabulous company!! Most importantly Luna loves her food, (and her treats of course). Always there to accommodate lunas needs, change in flavour of her food etc. Lunas food is always deliverd on time too. They always keep you posted by email. Woyjd highly recommend Tails. Com.
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Posted 6 years ago
I have not had a bad experience I have two fussy dog so trying to get the balance right
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Posted 6 years ago
Excellent product, customer service, and value for money.
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Posted 6 years ago
Great service and both dogs love the food!
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Posted 6 years ago
I no longer have to worry about running out of Maggies dog food as the next bag is always delivered right on time The food comes with a scoop for portion control so I know that I am feeding her the correct amount and Maggie really enjoys it
Tails.com 5 star review on 29th June 2020
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Posted 6 years ago
My spaniel loves his tails. Com kibble he suffers from pancritis so it's made up especially for him and low in fat along with the excellent service I would never change to anything else although would like tails to come up with a low fat wet food too
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Posted 6 years ago
Tails.com is rated 4.6 based on 1,426 reviews