swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.83

4.8 Rating 2,035 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 2,035 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful design, great choice of text style and location for personalisation. This was given as a gift and gratefully received.”

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Posted 2 years ago

Hi Sarah, Thank you for your 5 star review! Kind Regards, Jamie Customer Service

Posted 2 years ago

“Very helpful staff on the phone and face to face”

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Posted 2 years ago

Hi Richard. Thank you for your review and kind words about our team. Kind Regards, Jamie Customer Service

Posted 2 years ago

“Prompt delivery of Mondaine watch strap and exact fit”

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Posted 2 years ago

Thank you for your 5 star review! Kind Regards, Jamie Customer Service

Posted 2 years ago

“Excellent, quick & very professional service.”

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Posted 2 years ago

“Good selection of products at reasonable prices.”

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Posted 2 years ago

“Got bag which is very high quality promptly- sadly the small bag which comes with the bag was not delivered with the bag - we were told we would get a new bag sent out- and a confirmation email sent - sadly we have not received any confirmation email and l hope that we will get the other bag too. I trust that this will be an innocent oversight and l have every confidence that this will satisfactory conclude. Otherwise a super service l would recommend!”

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Posted 2 years ago

“Good service - quality products and delivered swiftly.”

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Posted 2 years ago

“Swiss store are brilliant but unfortunately they use Royal Mail to deliver. My items sat in a warehouse in Bristol for over a week with Royal Mail, whilst saying on its tracker page that my item was due for delivery the previous Friday . As a result, this 21st present hadn’t arrived. Please swap to a reliable courier company!”

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Posted 2 years ago

“reasonably priced items, prompt dispatch and delivery.”

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Posted 2 years ago

Thank you so much Paul for your 5 star rating of swiss-store.co.uk, we really appreciate your feedback. We're glad to hear you have been pleased with our prices and dispatch time. Kind Regards, Jamie Customer Service

Posted 2 years ago

“Quality product, good value, delivered as promised.”

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Posted 2 years ago

Thank you so much for the 5 star rating of swiss-store. Kind Regards, Jamie Customer Service

Posted 2 years ago

“Excellent delivery and service.”

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Posted 2 years ago

“Found the strap I wanted with no bother, great price too. Quick delivery and it fits perfectly. No hesitation in recommending Swiss-store, many thanks.”

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Posted 2 years ago

“The fishing Swiss army knife was purchased as a present. My partner was delighted and it has been very useful. The delivery was quick and the website was easy to use.”

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Posted 2 years ago

“Great knife. Engraving looks good.”

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Posted 2 years ago

“Very good experience with ordering and delivery. I was kept updated with the progress of processing and shipping.”

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Posted 2 years ago

“I was very happy with service overall, the price was good and the dispatch and delivery was exactly as described, so it helped make sure a last minute purchase for Mother's Day arrived on time. Thanks”

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Posted 2 years ago

Thank you so much for taking the time to leave us a 5-star review! I'm so glad to hear that you were very happy with our service and that it arrived on time. Best wishes, Stacey Swiss Store

Posted 2 years ago

“Item exactly what I needed and delivered swiftly.”

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Posted 2 years ago

Thank you for the 5 star review! We're really pleased to hear it. Best wishes, Stacey Swiss Store

Posted 2 years ago

“Had a few misfires with other straps from elsewhere but this is - by some margin - the best Velcro strap for 22mm lugs that I have found to date. A bit of a fiddle to get the watch on the strap but once on it's very secure, which is what you want, and the strap is so good/comfortable I won't be switching it. I don't use the retainer loop as it's not needed with the strap being Velcro up to the tip. Good service from the Swiss store with prompt dispatch. Price-wise I think it's good value - and having those misfires to compare it with I'd suggest starting here.”

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Posted 2 years ago

Thank you so much for your 5 star rating, Graham! We are glad to hear that you found your Velcro strap to be satisfactory and secure. Kind Regards, Jamie Customer Service

Posted 2 years ago

“Extremely happy with the service, had the penknife engraved which looked great, very happy, gave the knife to my husband for his birthday and he was extremely happy”

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Posted 2 years ago

Thank you so much for your fantastic 5-star review, Anita! We are delighted to hear that you had a great experience with us and that the engraved penknife was much appreciated! Kind Regards, Jamie Customer Service

Posted 2 years ago

“Great service, delivery time and product”

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Posted 2 years ago

Hi Romina, Thank you for your review! Kind Regards, Jamie Customer Service

Posted 2 years ago

swiss-store.co.uk is rated 4.8 based on 2,035 reviews