swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.83

4.8 Rating 2,238 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 2,238 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service. Delivered as advised within a couple of days. Would definitely buy from again.”

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Posted 8 years ago

“Great product. Perfect condition! Fast service. Will definitely use as one of my preferred victorinox Swiss Army knife shops for sure thank you!”

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Posted 8 years ago

“Sent me a beautiful army knife.”

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Posted 8 years ago

“Great choice, next day delivery even with personalised items. Very helpful customer service support. Will buy again from them.”

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Posted 8 years ago

“Item arrived well packaged and at time stated. Thankyou.”

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Posted 8 years ago

“Excellent item and received the next day. Top service!”

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Posted 8 years ago

“Great service, super fast delivery. I had ordered the wrong size replacement strap by mistake and rang them and they advised to how to print a prepaid returns label and my replacement strap arrived within 2 working days. Fantastic service”

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Posted 8 years ago

“Amaizing next day delivery.”

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Posted 8 years ago

“Goods as specified - delivered as promised. All that is necessary for a good stockist.”

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Posted 8 years ago

“My first time using Swiss-Store.co.uk and I have to say I am very impressed. First the selection of knives available, 2nd the pricing structure was very fair and competative. 3rd the on line site and payment options are very good and hassle free, I like that. 4th the dispatch & delivery very good and again I'm impressed. Thank you I shall return but not sure when but will recommend them to friends. My Swiss-Store Hunting Swiss knife is perfect and is the now the 5th one I have, I keep giving them to my in-laws in the Philipines who love them. But must say they are not getting my blue one (Mine). This purchase with the Swiss-store.co.uk is how purchases should be, straightforward prices up front and customer service excellent. P.S the free Sharpening stone was a bonus. Thank you”

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Posted 8 years ago

“Easy to use website. Replacement watch strap plus tools to replace it arrived very quickly”

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Posted 8 years ago

“Excellent service, quick delivery, really pleased with the knife - I am going to have a very happy Godson!”

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Posted 8 years ago

“Prompt delivery of a product of superb quality”

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Posted 8 years ago

“Swift delivery, helpful customer service when I rang with a query. SAK alox very nice and free whet stone is very good indeed.”

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Posted 8 years ago

“I recently purchased a Victorinox INOX watch. After reading so much about the reliability and robustness of these watches I was disappointed to find that on arrival mine didn't work. A quick phone call to Swiss Store's friendly and helpful customer service person resulted in a swift arrangement for return and -- because the experience had left me somewhat disenchanted with the INOX watch -- a complete refund. It just shows that even when a purchase isn't successful for some reason -- and the fault in this instance wasn't Swiss Store's fault and I imagine is pretty rare to Victorinox products -- superb customer service still counts for an awful lot.”

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Posted 8 years ago

“We purchased one of your swiss Army Knives for our great nephew who is just moving up to the Boy Scouts and had his name engraved on it. Wow! was he pleased, a real birthday treat Thanks”

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Posted 8 years ago

“Excellent service, prompt delivery and friendly helpful staff.”

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Posted 8 years ago

“Great website and fast delivery.”

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Posted 8 years ago

“The watch i ve got is amazing , good quality .”

swiss-store.co.uk 4 star review on 16th January 2018

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Posted 8 years ago

“Swiss-Store had just what I wanted. After buying & returning what I thought would fit off Amazon, Swiss-Store came to my rescue with the Victorinox original.0”

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Posted 8 years ago

swiss-store.co.uk is rated 4.8 based on 2,238 reviews