swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.83

4.8 Rating 2,033 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 2,033 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My First Victorinox Swiss Army Knife. Excellent service engraved with my son's name . My little boy was over the moon when he got it ,so was I (his Dad)”

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Posted 1 year ago

“Quick service and great communication ☺️ I have always worn a red leather watch strap, but this time, they were out of stock. I chose a black vegan strap and wasn’t disappointed! It looks and feels great and was really easy to attach 👍”

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Posted 1 year ago

“Exceptionally quick delivery - I would purchase from this merchant again without hesitation”

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Posted 1 year ago

“Small engraved gardening knife ordered as a gift. Great quality, fast delivery, would order again.”

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Posted 1 year ago

“Brilliant. Ordered twice from here, first time sent product back as I made a mistake in product choice, Swiss Store made the return so easy. This time, chose the correct product and as it did the first time, arrived quickly and well packaged.”

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Posted 1 year ago

“An excellent product and a reliable replacement for the one taken away at the airport.”

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Posted 1 year ago

“Very happy with the service. lost my old swiss army knife and was lost without it, I ordered a new one and it arrived in 2 day!!”

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Posted 1 year ago

“Easy buying process , husband very pleased with his new knife , fast delivery”

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Posted 1 year ago

“Very pleased with the service and pricing from start to finish. Thanks”

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Posted 1 year ago

“I'm so thrilled with my purchase, and very pleased with the efficiency with which my order was dealt with it was beautifully engraved and sent out within a couple of days. There was a small issue with the pouch I ordered and how the friendly and helpful staff dealt with and fixed the issue was reassuring. I would absolutely order from this site again 10/10.”

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Posted 1 year ago

“Straight forward transaction, easy and fast. Absolutely delighted with my alox cadet and the free gift of a sharpening stone. Will definitely be using this store again.”

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Posted 1 year ago

“Excellent service and swift delivery. Great product (penknife)..”

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Posted 1 year ago

“Great service. Fantastic products from victorinox and beautifully engraved for ours son’s 33rd birthday. He loves it. Thank you.”

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Posted 1 year ago

“I bought a Wenger backpack. It was easy to order and was dispatched quickly, excellent product, happy customer!”

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Posted 1 year ago

“Easy to use ordering site, and the three rucksacks (Legacy 16” Laptop Backpack) arrived on time and as stated. I, and my two colleagues, were pleased with the quality of the bags.”

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Posted 1 year ago

“Had my little Swiss knife taken at Indian border control. Perfect replacement”

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Posted 1 year ago

“Speedy delivery”

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Posted 1 year ago

“Great product, quick delivery and all very easy. Thank you.”

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Posted 1 year ago

“I cancelled my order as I had made a mistake but I found the customer service department very helpful.”

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Posted 1 year ago

“This is my second purchase of this same rucksack. The first one had lasted well but had come to the end of its natural life for me (about 10 years). For me the size and design is perfect. I have a 16” laptop plus various needed small accessories. The pockets are extremely flexible and having two drinks container ones is great for reusable water and coffee containers. It is well made throughout which makes it good value as it will last well.”

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Posted 1 year ago

swiss-store.co.uk is rated 4.8 based on 2,033 reviews