swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.83

4.8 Rating 2,238 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 2,238 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a pink Swiss Army knife, great quality, communications and service.”

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Posted 5 years ago

“The product of secateurs is a market leader endorsed by horticulturists, very satisfactory!”

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Posted 5 years ago

“Fantastic service. Top quality, engraved as requested and super fast delivery.”

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Posted 5 years ago

“The customer service was perfectly adequate, nothing special, nothing bad. The product looks excellent, but is rather insubstantial. I have previously owned, but lost, a metal version of the knife which was much more robust. The present one does not compare well, although for light work it will probably be OK. To be non-PC it is a lady's knife!”

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Posted 5 years ago

“I bought the Rescue Tool as a joining the SFRS present. He absolutely loved it and said it was the best thing that anyone has ever got him and loved his name engraved on the blade too! The item arrived very quickly despite the engraving and was in perfect condition. Very pleased with the purchase.”

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Posted 5 years ago

“I bought a man's Mondaine watch maybe 15 or 20 years ago. I wear it all the time and it looks a bit battered now, but is easy to read, and very reliable. I have had trouble finding the 16mm-wide leather watch straps for it in high-street shops, and though cheaper, sometimes those don't fit very well and come apart if they are a bit narrow at the buckle-end. In contrast the real Swiss-Store Mondaine strap fits perfectly, and makes the watch look almost as smart as when I bought it. Delivered quickly too!”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“PRODUCT ARRIVED PROMPTLY”

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Posted 5 years ago

“My husband was very pleased with his gift. He thoroughly enjoyed looking at all 33 attachments yesterday. He’s looking forward to using it. Excellent quality, very well made.”

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Posted 5 years ago

“Excellent service from Swiss Store, really very helpful and a please to deal with. Product ordered arrived promptly and is an excellent tool. Highly recommended seller of genuine Swiss Army profucts.”

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Posted 5 years ago

“Happy with the purchase, what a wonderful customer service, wrong item was sent and when I’ve called the issue was sorted out straight away. So thanks for your service and quality knife.”

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Posted 5 years ago

“Great customer service and a super quality product- highly recommended”

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Posted 5 years ago

“We understand the product is fantastic, but the service was superb, dispatched on the day of ordering. Hard to better 👍”

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Posted 5 years ago

“Great service, would have been lovely if the leather wallet had a brass pop fastener like it used to, I personally hate velcro fasteners because they are not in line with the high quality of the product, and are loud and always catch on clothing. Lovely that I could personalise the blade. Good and efficient service. The toothpick on this seems a lot flimsier than the one that my father had and the saw not as sharp so not as adventurous for my 13 year old daughter, (come on Swiss Army knife people we are not wrapping our kids in cottonwool!). Would be great if there could be a gender option. e.g. the caption 'she who dares wins' to empower her on her adventures, (I'm anti woke generation so don't mean to be woke by suggesting this!). Lovely to have this to give to my daughter on her birthday. Think she will be overall delighted with it.”

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Posted 5 years ago

“Great selection of products and colours. Arrived very promptly. Prices about market price but it's the choice brings me back again and again”

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Posted 5 years ago

“Purchased EvoWood 14 Swiss Army Knife as a gift with personalised engraving. Very pleased with the item and engraving. Swiss store provided very good service, prompt delivery and the different engraving options is a very nice feature.”

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Posted 5 years ago

“I needed to return a product, due to an error I made when selecting the product. I rang to explain and the customer service was great, really helpful, talked my through an exchange, offering me solutions to get the correct product. I am still awaiting the returns info, so I do need to check the email address they hold/spam on my inbox.”

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Posted 5 years ago

“Quick delivery nice quality product.”

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Posted 5 years ago

“Excellent service, competitive pricing and swift delivery. Very pleased. Thanks”

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Posted 5 years ago

“Very efficient service. Thank You.”

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Posted 5 years ago

swiss-store.co.uk is rated 4.8 based on 2,238 reviews