Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.63

4.6 Rating 4,830 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,830 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really like this mirror gives good visibility of cyclists and vehicles behind. Unfortunately it out of stock most places except Swinnerton Cycles. Order and delivery went to plan.”

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Posted 4 years ago

“Extremely good service, helpful and friendly”

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Posted 4 years ago

“This is the third one of these saddles I have on my bikes having moved on from prologo scratch pro saddles. The shorter nose and wide sit area makes it extremely comfortable for me. Having researched the prices I found Swinnerton Cycles to be the cheapest and knowing the product well I didn't hesitate on ordering the saddle. It's the first time I've used Swinnerton cycles, their service was faultless and I wouldn't hesitate to buy from them again. A true 5 star service”

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Posted 4 years ago

“Prompt reply to email query and very efficient and friendly visit to shop to pick up ordered item.”

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Posted 4 years ago

“Were very helpful and chased up my order so that it arrived promptly”

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Posted 4 years ago

“Swinnerton cycles was very good however dhl had problems delivering no fault of swinnerton they chased it up and pleased with my purchase.”

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Posted 4 years ago

“Great delivery speed. Price was very competitive.”

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Posted 4 years ago

“Damaged product twice”

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Posted 4 years ago

“Ordering, delivery and product all good”

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Posted 4 years ago

“Quick delivery”

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Posted 4 years ago

“AVOID AT ALL COST, DO NOT USE THIS COMPANY!!!!! Excuses after excuses given to me on my order. I have given them 2 chances to resolve this and each time they failed to resolve. Called the first time after on the Monday to find out where the order was, they advised that it hadn't shipped. Second time I called 2 days later to be told that it was a mis-scanning issue with courier and that they would have to order again and should be with them today (1st Feb 2021) for despatch to me for delivery 2nd Feb 2021, when i phone at midday today i was told the order has missed the run today and this it would be with them on the 2nd and then with me later in the week, This is not acceptable. There is a pandemic but if you cannot meet the targets and keep providing excuses after excuses not related to the pandemic as to why an order has taken nearly 2 weeks to actually fulfil then i suggest you either stop your mail order process and also change your courier from the warehouse to your shop and get some proper processes in place to mitigate these issues.”

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Posted 4 years ago

“Good fast service with competitive prices.”

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Posted 4 years ago

“Fantastic service from Swinnerton. I ordered my EOVOLT after calling them first and spoke with a real human being. Having been reassured I placed my order on line and amazingly my bike arrived the next day . I would also give 5 ⭐️ for the EOVOLT bike , really well thought out and great quality”

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Posted 4 years ago

“Excellent service and a pleasure to deal with.”

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Posted 4 years ago

“Can't the speed or competence of the purchase transaction. In addition when I called in advance the response was friendly and efficient. Will use Swinnerton again without hesitation.”

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Posted 4 years ago

“Supplied exactly the part I needed and in good time. I would definitely use them again. Paul, Wiltshire”

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Posted 4 years ago

“Website wouldn't let me order the wheel I required but after some 'live chat' it was quickly resolved and order was excellent price and received in expected timescale and undamaged - perfect!!”

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Posted 4 years ago

“Very clearly marked on their website, Di2 hydraulic Ultegra shift lever, ordered it, they charged me for the Di2 priced product and then sent me a mechanical shifter.”

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Posted 4 years ago

“I have yet to use the wheels but they look great. Dispatch was very prompt.”

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Posted 4 years ago

“Delivered swiftly with no unnecessary packaging”

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Posted 4 years ago

Swinnerton Cycles is rated 4.6 based on 4,830 reviews