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Swinnerton Cycles Reviews

4.6 Rating 4,848 Reviews
91 %
of reviewers recommend Swinnerton Cycles
4.6
Based on 4,848 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Read Swinnerton Cycles Reviews
Visit Website

Phone:

01782747782

Email:

Paul Swinnerton

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom,
FENTON,
STOKE ON TRENT
STAFFORDSHIRE
ST4 2HG

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The website said the product was in stock but it's another one of those retailers where this means their supplier has it in stock. As a result it took over two weeks to receive the chainring. They were reasonably helpful/sympathetic when I phoned to chase and once they received the chainring from Hope they dispatched it quickly. So a mixed experience.
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Posted 6 years ago
Could only give the stars as website said in stock. Obviously want as after two weeks I phoned to see where my order was and they told me they were expecting it in that day and would post it out straight away. Arrived three days later.
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Posted 6 years ago
Fast delivery, great price.
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Posted 6 years ago
Ordered three items that arrived very quickly. Very happy with the service.
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Posted 6 years ago
The wrong products were sent, and I made 2 attempts to cancel the order before it arrived, but never heard back from anyone. Rubbish customer service
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Posted 6 years ago
Thanks for the part I bought for my trek mountain train , delivery was swift and well informed during these unsettled times 5 out of 5 Cheers
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Posted 6 years ago
Good service
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Posted 6 years ago
Great service and fast delivery
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Posted 6 years ago
blah, blah, blah
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Posted 6 years ago
Wish that the telephone number was a local number instead of an “08” as it is unclear what the charges are for these numbers against the “03” numbers.
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Posted 6 years ago
Great prices and service. Will definitely use again. Thank you!
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Posted 6 years ago
Quick and easy transaction
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Posted 6 years ago
Good price and quick delivery even though we’re in lockdown.
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Posted 6 years ago
Excellent service, good communication.
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Posted 6 years ago
Bike arrived promptly with no problems. Very happy with purchase.
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Posted 6 years ago
Great price for am excellent product and very speedily delivered despite the current restrictions. thank you.
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Posted 6 years ago
I sent a mail requesting to return the unwanted item and received no reply.
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Posted 6 years ago
Ronald we are working through emails as quyick as we can but returns procdure is on the website. https://www.swinnertoncycles.co.uk/returns-policy-i35
Posted 6 years ago
mail order item arrived with part missing. connected swinnerton , replacement item arrived next day by express delivery. excellent service. would recommend.
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Posted 6 years ago
Fantastic service..very happy with my new cassette. Staff were really helpful and friendly.
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Posted 6 years ago
Great company to buy from, had a problem and it was sorted swiftly!
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Posted 6 years ago
Swinnerton Cycles is rated 4.6 based on 4,848 reviews