Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, FENTON, STOKE ON TRENT, STAFFORDSHIRE
Rating: 4.63

4.6 Rating 4,851 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,851 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01782747782

Email:

Paul Swinnerton

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom,
FENTON,
STOKE ON TRENT
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived quickly, well packaged.”

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Posted 4 years ago

“Excellent service made wrong order but rectified very swiftly excellent service”

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Posted 4 years ago

“It is untrue that the EOVOLT was damaged or scrathed when I returned it & I will take legal action to make sure I geta refund as stated on your invoice without any of the qualifications you now state!”

Helpful Report

Posted 4 years ago

Dr Mallett, the bike was photographed as it came out of the box of which you have recieved the images from customer services. We have communicated all details about this and please refer to the terms & conditions on the website which you agreed to when you placed your order, and also the returns policy which you ignored and did not complete! I Have copied the returns page below for you. Home Returns Policy Returns Policy Returns Address WEB Returns Swinnerton Cycles 67-75 Victoria Road Fenton Stoke On Trent Staffordshire ST4 2HG Returns must be returned within 14 days of delivery. Please login to your account and select your order and the items you wish to return. Please use the returns form when sending goods back to us Please ensure that any item returned are where possible put back into their original packaging with the manufacturers labels attached. Please do not tape or attach labels directly to the retail packaging. Where the value of goods are diminished beyond by what is reasonably necessary to establish the nature, characteristics and functioning of the goods, we may recover an from you, this could depending upon the circumstances up to the original contract price. in the case of a contract for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons, if they become unsealed after delivery We will refund you to your original payment method. Un-wanted orders may incur a restocking fee of 15% if returned after the 14 day returns period. Damaged Parcels If your parcel arrives damaged please send the following images of the parcel and any damaged contents to Customer Services Shipping Label Damaged Box Damaged Item Inner & Outer of the box Items that can't be returned; the supply of goods that are made to the consumer’s specifications or are clearly personalised the supply of goods which are liable to deteriorate or expire rapidly the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons, if they become unsealed after delivery the supply of sealed audio or sealed video recordings or sealed computer software, if the goods become unsealed after delivery if the goods become mixed inseparably (according to their nature) with other items after delivery International Returns; Please note International Returns & Cancellations will be refunded at the GBP£ price received we are not liable for any fluctuations in currency which could see you receive a different amount back than you initially paid. Prices on the website are an estimated using XE.com and you bank may use a different conversion rate at the time of purchase and in the event of a refund. PLEASE NOTE : Returns sent back without Returns Number & Paperwork will take longer to process. Return shipping costs are non-refundable. If the item is being returned as a result of our error, (damaged, defective, wrong item sent etc), we will refund Royal Mail First Class or Standard Parcel postage costs You can cancel your contract at any time up to 14 working days after delivery. To do this, please e-mail us or write to us. If you cancel, you must return the goods to us at your own expense. You are responsible for the risk of loss or damage when you return goods, so you should take out enough postal insurance to cover their value. (Please try to include all original packaging with the returned item) If you fail to return the goods, we will arrange collection of the goods at your expense, if you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration we will charge you for the reduction in value. This cancellation does not affect your legal rights – for example, if goods are faulty or misdescribed

Posted 4 years ago

“Excellent choice and very fast pre Christmas delivery. Good communication so I knew where my order was.”

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Posted 4 years ago

“Very satisfied with my purchase from Swinnerton cycles, ordered a Brooks seat online and delivered within 24 hours. Thank you and would highly recommend.”

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Posted 4 years ago

“Searching for these Pirelli tyres for a while and no joy, but happened on Swinneton Cycles and job done, quick delivery and super happy the the 50mm gravel tyres and they have had a few proper outings over the festive period. Will shop again”

Swinnerton Cycles 5 star review on 30th December 2021

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Posted 4 years ago

“Very fast service/delivery, well priced for real quality product. Will shop again”

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Posted 4 years ago

“Great item, great service and price, nothing left to say, thank you.”

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Posted 4 years ago

“Excellent service fast delivery”

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Posted 4 years ago

“Good shop,,good service”

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Posted 4 years ago

“Super fast delivery ⭐️”

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Posted 4 years ago

“A quality product, at a very good price, in stock with the ordering and delivery process doing exactly as it said. I’d certainly be happy to use them again.”

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Posted 4 years ago

“In stock meant in stock & despatched meant despatched. 2 little things that make a difference. Easy to order and prompt delivery.”

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Posted 4 years ago

“Everything okay!”

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Posted 4 years ago

“Great products great service”

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Posted 4 years ago

“Very quick service. To be commended”

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Posted 4 years ago

“Good price and prompt delivery”

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Posted 4 years ago

“Ordered a bike seat clamp but ordered wrong size so rang up next day got top advice and new one re ordered and received within a couple of days now that's service 😁”

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Posted 4 years ago

“Very fast and efficient”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

Swinnerton Cycles is rated 4.6 based on 4,851 reviews