Swindon Caravan & Motorhome Group Reviews

Name: Swindon Caravan & Motorhome Group
Address: Greatfield, Royal Wootton Bassett,, Greatfield, Royal Wootton Bassett,, Swindon
Rating: 4.74

4.7 Rating 757 Reviews

94 %

of reviewers recommend Swindon Caravan & Motorhome Group

Company Reviews

Metrics

Info

4.7

Based on 757 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swindon Caravan & Motorhome Group:

Award winning dealership selling new and second hand touring caravans & motorhomes. With branches in Swindon, Oxford and Reading. We cater to all your requirements, from caravan & motorhome sales and accessory shops to our workshops and aftersales service.

Visit Website

Phone:

01793772096

Email:

tom@swindoncaravans.com

Location:

Greatfield, Royal Wootton Bassett,,
Greatfield, Royal Wootton Bassett,
Swindon
SN48EQ

Swindon Caravan & Motorhome Group 5 star review on 1st June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My wife and I decided that we would like to upgrade our 2004 model Stirling caravan which we had bought from Berkshire caravans. We went to Reading and spent a considerable time viewing the caravans on display. The sales team were very happy to advise and points which we were not sure about. At no time were we under any pressure to buy. After narrowing it down to 2 vans we approached the service department to get advice as to the pro's and con's of each of the vans but left to make our own choice as caravans are personal to each buyer. We decided to buy a Bailey Unicorn3 Cadiz as this seemed to be the best option for us. We were given a good part exchange rate and ordered the Bailey. We were warned that it could take up to 2 months for delivery, however it came within 3 weeks. Immediately when it came we were advised and a collection time and date was set. On handover day, we arrived and the handover went like clockwork. The handover was the most thorough and best one that I have ever experienced. I didn't have to unhitch my old van. it was promptly removed from my car by the staff. On completion of the handover the new van was attached to my car in preparation to leave the sales yard. I had a problem with my car's electrics and the staff helped me to rectify the problem. I left Reading caravans as a very happy customer and recommend their custom. Asked if I would buy from them again. Definitely YES”

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Posted 8 years ago

“Good, friendly service and good price”

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Posted 8 years ago

“An excellent dealership giving a first class service throughout. I thoroughly recommend them.”

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Posted 8 years ago

“Mr & Mrs Garrett. Excellent service, very thorough including the extensive handover. Caravan was immaculate when we picked it up. Thanks to Alan Conley for all his help. Would definitely recommend swindon caravan group, especially the Oxford branch”

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Posted 8 years ago

“Very smooth,hassle free way of buying a caravan”

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Posted 8 years ago

“Handover was fantastic all questions answered and all concerns solved. Very good experience all round. Thank you”

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Posted 8 years ago

“Our Sales Executive was Alan Conley, and he made us feel very relaxed. He was very helpful with our questions as it was our first buy. There were quite a few caravans to view, so we had a good choice. We're very happy with our choice.”

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Posted 8 years ago

“They provided the advice I required before purchase. Handover was excellent and on the date agreed. The after sales service from David was brilliant are it always is. If other organisations offered the same level of service to world would be a better place. Nothing is too much trouble, I have not found better.”

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Posted 8 years ago

“Simple - They were, and still are, helpful and friendly. This is our first caravan, so the process of choosing and buying it was initially a journey into the unknown... All of the team at the Reading branch were helpful, and recognised our needs as first time buyers. Everything from the initial viewing (With no pressure tactics), to the detailed demonstration of the van, to the shop accessories sales was an enjoyable experience, with no pressure ever put on us to buy anything we didnt need. The whole team that we dealt with, and continue to deal with, have been great.”

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Posted 8 years ago

“Good and friendly, no complaint at all. A few minor issues with new van were dealt with very efficiently and quicker than I expected”

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Posted 8 years ago

“To be honest we originally went to Popes in Bedfordshire and had the most appalling service and then came to Oxford Caravans and thanks to Lewis just took delivery of our new Lunar Clubman. Fantastic service and a good well described handover and all round service ..... even my aunt said I would come and buy from here! Thanks so much Lewis”

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Posted 8 years ago

“The staff were very helpful and everything went as it should have”

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Posted 8 years ago

“They were happy for us to look without them being present & then offer advice when needed. Even when we made several visits”

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Posted 8 years ago

“The buying of the Caravan went really well with no issues. had a few teething issues with the van itself , but these were fixed really quickly, including a mobile engineer visiting us. Great service.”

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Posted 8 years ago

“Friendly approachable team that are knowledgeable in all caravan related matters. Steve and the rest of the staff looked after us throughout our purchasing journey and we'll continue to take our custom to them.”

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Posted 8 years ago

“We were very pleased with the way the staff treated us in every aspect of our purchase both of the Caravan and the accessories we purchased at the same time.”

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Posted 8 years ago

“We have bought three caravans from your Tiddington branch over the years and have always been very satisfied with the help we have had with our transactions. We have very often dealt with Alistair and found him very courteous and fair with any deals of part exchange. We no doubt will come again when we are ready to change our current caravan.”

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Posted 8 years ago

“Best handover that I have ever had. Good communications at all times. Problems solved quickly. Impressive set up at Swindon which gives a good impresion”

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Posted 8 years ago

“I was really impressed by the care and attention that Swindon Caravans gave us once our purchase was agreed. We purchased a secondhand caravan and once the deal had been agreed we wished to collect the van about 3 weeks later. On collection they spent around an hour ensuring we understood how everything worked, that we knew how to couple it correctly to the car and lighting etc was functioning correctly. The van had been fully cleaned and generally prepared to a very high standard. I was extremely impressed.”

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Posted 8 years ago

“the professionalism of the salesman Paul, who reassured me and gave me the confidence to purchase a different brand (Bailey Unicorn Cadiz) after several unhappy experiences with the quality of my previous caravan. The aftersales manager John and Alan from the workshops, who reinstated my confidence with your company.”

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Posted 8 years ago

Swindon Caravan & Motorhome Group is rated 4.7 based on 757 reviews