Swindon Caravan & Motorhome Group Reviews

Name: Swindon Caravan & Motorhome Group
Address: Greatfield, Royal Wootton Bassett,, Greatfield, Royal Wootton Bassett,, Swindon
Rating: 4.74

4.7 Rating 757 Reviews

94 %

of reviewers recommend Swindon Caravan & Motorhome Group

Company Reviews

Metrics

Info

4.7

Based on 757 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swindon Caravan & Motorhome Group:

Award winning dealership selling new and second hand touring caravans & motorhomes. With branches in Swindon, Oxford and Reading. We cater to all your requirements, from caravan & motorhome sales and accessory shops to our workshops and aftersales service.

Visit Website

Phone:

01793772096

Email:

tom@swindoncaravans.com

Location:

Greatfield, Royal Wootton Bassett,,
Greatfield, Royal Wootton Bassett,
Swindon
SN48EQ

Swindon Caravan & Motorhome Group 5 star review on 1st June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service throughout the buying process and after-sales follow up. High quality workmanship on minor fault rectification. Could not have wished for a more supportive and helpful team.”

Helpful Report

Posted 8 years ago

“I have dealt with Andy for about 30 years. Because he is good I have followed him around dealerships and that kind of relationship with someone you buy things from I find to be invaluable and makes buying a caravan so much more of an enjoyable business.”

Helpful Report

Posted 8 years ago

“We live in Australia and Australian caravans are old fashioned and very heavy, so we decided to buy British. We decided on a Lunar and Swindon Caravans had a new Quasar 462 at the best price we could find. Steve and his colleagues were really helpful and the caravan purchase and delivery to the shippers went well. They also supplied a load of accessories and an awning to be shipped with the caravan and arranged for the VAT refund. We now have the caravan and are delighted with it. Well done Swindon Caravans. Excellent service.”

Helpful Report

Posted 8 years ago

“Simon was first class and we thank him for being so understanding patience’s and supportive after having our previous caravan stolen and supplying us with a new caravan”

Helpful Report

Posted 8 years ago

“We found Simon Clarke your Sales representative at Reading Caravans was very helpful, polite and respectful, nothing was too much trouble and he aimed to please, and obtain our requested extra items. We did have two issues which was Lunar's fault, despite Simon's various attempts to obtain the items in question for us, namely the wrap around which took several months, and no bathroom accessories came with the van, ie toilet roll holder, towel holders, etc which we have since had to purchase.”

Helpful Report

Posted 8 years ago

“Easy and straightforward process in choosing and purchasing our caravan. Salesman excellent and kept us informed all the way”

Helpful Report

Posted 8 years ago

“Very knowledgable about Caravans for a newby and explained things patiently”

Helpful Report

Posted 8 years ago

“Sales rep was very attentive and patient with all our questions.”

Helpful Report

Posted 8 years ago

“Alan at Oxford Caravans was extremely professional from start to finish. There was no hard sell just good honest advice. I would recommend them highly.”

Helpful Report

Posted 8 years ago

“As 1st time caravan buyers we were pleased that we were guided through the various formats and makes / models rather than sold to. The way that the vans are laid out with all of the same variants in a row was really useful in confirming that the Challenger was the right van for us. The handover was detailed and thoroughly performed. I would highly recommend Swindon Caravans, especially the Swindon branch.”

Helpful Report

Posted 8 years ago

“The salesman, Lewis, and shop salesman, Aaron, were friendly, knowledgible, and efficient at all times and stages from initial enquiries, to purchase and collection. The advice they offered was exemplary and at no time did they just suggest the most expensive but the best option for us. Everything we ordered had been put on the caravan prior to collection and the caravan had been cleaned. The caravan and accessories were competatively priced and discounts offered.”

Helpful Report

Posted 8 years ago

“Very good company which supply a excellent service. I travelled 3 - 4 hrs because of my location and they completed the deal to suit me from point off and time of availability through to dispatch, and allowed me time in the shop to purchase awning, towing cover and other spares. Aftersales was also first class and supplied a spare set of keys FOC. Cannot praise Swindon Caravans highly enough from the very first phone call right through to the aftersales team, they gave us total confidence with the open transparent policy, polite and honest opinions with all there professional experience. Malcolm & Marilyn Boswell”

Helpful Report

Posted 8 years ago

“After purchasing an old Bessacar 550 GLD privately we then found it had major damp, after a few trips away we went into Swindon Caravans just see if they had something that better suited the car and also had the layout we really wanted. Within minutes our sale rep Tina not only found exactly what we wanted, we was so pleased we purchased it same day. All the staff since have been so helpful and kind. Even resolving a couple of small issues we had with our Baily Ranger 460/4 we purchased, no fuss and nothing was too much trouble. We now recommend Swindon Caravans to all our friends. 10/10 service from sales to after sales and indeed the staff in the shop.”

Helpful Report

Posted 8 years ago

“Great staff and a friendly attitude which made our sale and purchase a very positive experience In the words of Arnie " we'll be back!"”

Helpful Report

Posted 8 years ago

“Very happy with the service we received on buying our new caravan. It was a huge deal for us as we were importing it into NZ without being able to visit the dealership. Communication was great, service was great. We will definitely use Swindon Caravans again for my future caravan purchases!”

Helpful Report

Posted 8 years ago

“Found my ideal caravan at a great price and the service was excellent”

Helpful Report

Posted 8 years ago

“A very professional team who did everything they said they would within the timeframe that they said they would do it in. Very courteous and friendly.”

Helpful Report

Posted 8 years ago

“Very quick response to initial enquiry, very helpful staff, plus the only dealer with the model we required. Pleasure to deal with and the ability to install my own supplied solar panel as an aftermarket fitment. Quality service.”

Helpful Report

Posted 8 years ago

“Friendly professional and dealt with all the issues as they arose with no complaints. And excellent service”

Helpful Report

Posted 8 years ago

“Second post, first was how pleased we was with The sales team. Now I am pleased to say we collected our Baily 460/4 from Swindon. We requested some parts to be moved from our old van. Motor mover, rear camera and stereo. All done to a very high standard. Then on collection day Cliff did an overview of the van and all components to a very high standard, to the point I don't have to pick up the Manuel, and still being fairly new to caravaning says it all. Van was throughly cleaned even down to the toilet cassette. Swindon's standards are second to none. I have now added my touch a decal on the back, and my partner cannot wait to now add her touches to the inside. Have taken out the extended warranty for piece of mind so our next visit to Swindon (apart from the shop side) will be our service and have no worries as we know we will be looked after. If you want a company you can trust then look no further.”

Helpful Report

Posted 8 years ago

Swindon Caravan & Motorhome Group is rated 4.7 based on 757 reviews