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Swindon Caravan & Motorhome Group Reviews

4.7 Rating 667 Reviews

93 %

of reviewers recommend Swindon Caravan & Motorhome Group

Company Reviews

4.7

Based on 667 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swindon Caravan & Motorhome Group:

Award winning dealership selling new and second hand touring caravans & motorhomes. With branches in Swindon, Oxford and Reading. We cater to all your requirements, from caravan & motorhome sales and accessory shops to our workshops and aftersales service.

Visit Website

Phone:

01793772096

Email:

tom@swindoncaravans.com

Location:

Greatfield, Royal Wootton Bassett,,
Greatfield, Royal Wootton Bassett,
Swindon
SN48EQ

Swindon Caravan & Motorhome Group 5 star review on 10th April 2024

Swindon Caravan & Motorhome Group 5 star review on 1st September 2023

Swindon Caravan & Motorhome Group 5 star review on 11th August 2023

Swindon Caravan & Motorhome Group 5 star review on 10th August 2023

Swindon Caravan & Motorhome Group 5 star review on 5th June 2023

Swindon Caravan & Motorhome Group 5 star review on 5th June 2023

Swindon Caravan & Motorhome Group 5 star review on 24th March 2023

30

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful with appropriate advice which gave us the information for us to select our new caravan.”

(Swindon) - Posted 4 years ago

“New van was well presented - spotless inside with a very thorough hand over procedure”

(Reading) - Posted 4 years ago

“Great, knowledgable team... from sales, to handover, to the shop.”

(Reading) - Posted 4 years ago

“No "pushy" sales team tactics very helpful with description of caravan I was looking at, Very good hand over on the day Dean was very helpful and knowledgeable,”

(Swindon) - Posted 4 years ago

“Service excellent lovely people very helpful sorted us out thank you”

(Swindon) - Posted 4 years ago

“Whilst we had a few issues with the Bailey Unicorn Cadiz when we got home, this was not down to Swindon Caravans. The handover process was brilliant Jack in particular was excellent. Im hoping Swindon caravans will sort the issues we have with the van in as professionally as they did the deliver.”

(Swindon) - Posted 4 years ago

“Great service really helpful very knowledgeable friendly polite”

(Oxford) - Posted 4 years ago

“Most of the staff are very helpful and willing to help in a natural way not sales talk or pressured”

(Swindon) - Posted 5 years ago

“Very helpful staff also very friendly nothing to much trouble exilent allround”

(Reading) - Posted 5 years ago

“Friendly staff and no nonsense sales pitch.”

(Swindon) - Posted 5 years ago

“We visited Reading Caravans for the first time in February, looking for a replacement for our problematical van. We were immediately impressed with the warm, friendly reception we received and the help and advice offered by the obviously knowledgeable staff. Reading Caravans is a developing site and offers a good choice of caravans, with the emphasis on Bailey. There is a very well stocked accessory shop and coffee facilities are provided as well. Well worth a visit!”

(Reading) - Posted 5 years ago

“Picked up caravan today few minor faults that your team put Wright pleased with caravan handover but on the way home brakes were very noisy.”

(Swindon) - Posted 5 years ago

“We explained what we were looking for in a second hand van, we were shown those within our remit, and found exactly what we were looking for in record time. One of the major benefits was to purchasing a van at Oxford and at same time being looked after by your Branch in Swindon, where we reside.”

(Oxford) - Posted 5 years ago

“Collected our caravan on 6th November as arranged. Items that we had asked to be put right were all done. Jack went through all the caravan's features for us. We did find that the bathroom radiator wasn't working and the shower was leaking. Both items were put right, but thought they should have been checked at the PDI. Overall though, very happy with sales service and would recommend Swindon for an excellent selection of vans to choose from.”

(Swindon) - Posted 5 years ago

“The van looked fantastic the handover by Alan was relaxed and informative but I don’t think I asked the right information ie how to drain systems with winter approaching thx Akan fir fitting us in with the M40 closed on Friday. Disappointed that Bailey don’t supply Ariel leads and the shop didn’t have one so the television couldn’t be used also disappointed that the smoke alarm wasn’t checked and no batteries were in the Akarm but the Carbon monoxide alarm was working and did have batteries. Overall though very happy just minor concerns. Thanks to all at Oxford Caravans kind regards Julie and Phil”

Swindon Caravan & Motorhome Group 4 star review on 1st October 2018

(Oxford) - Posted 5 years ago

“Made to feel very welcome and everything about our new van was explained in a professional but friendly way.”

(Reading) - Posted 5 years ago

“The whole buying process was good, the change over was very detailed (especially as this was my first caravan) Was given lots of information & all my questions were answered.”

(Swindon) - Posted 5 years ago

“It would be easy to give a 5 star review, however, despite having had the caravan delivered from the Reading branch, upon delivery we found that the caravan roof lights x3 were absolutely FULL of tree or bush debris resulting in ourselves having to strip down each roof light down and remove the debris to enable us to clean them. I realise that the roof is not visible from the ground, but would have thought that the caravan roof would have been cleaned at Reading prior to delivery to Swindon, or upon receipt inspection at Swindon the debris would have been found and removed. We have bought 5 or 6 caravans from Swindon caravans, this is the first time have felt the need to comment. Using the caravan now, and absolutely delighted with it. Sure it was just a 'one off' great service otherwise.”

Posted 5 years ago

“A Bailey Unicorn Series 3 Barcelona is hard to find. The one that Oxford caravans had really sold itself. I received an acceptable part-exchange deal figure without Alistair seeing my Pageant Series 5 Burgundy - which, at the time was sited near Carmarthen! Change-over day will always remain in my mind as a nightmare. Towing the Pageant 200 miles to Thame was the easy bit. Alistair obviously had to check out the Pageant before agreeing the part-exchange. Visually, he thought, and I knew that the Pageant was immaculate. However, the damp meter told a different story, despite the 'van being serviced annually, without ostensible concern. The upshot was that Alistair was unable to honour the verbal part-exchange deal. In fact, he would have preferred to take the Pageant away! The shock on my face was apparent I'm told. This may have persuaded Alistair to rescue the sale and he managed to, effectively, 'take the Pageant off our hands'. The whole thing did cost us an additional £2500 though, not something we were expecting or budgeting for. All this took much longer than we were expecting and the trip back to Carmarthen was further hampered by there being no diesel at M4 Leigh Delamere and a 90-minute RTC delay from J18 to J20! Diesel fumes got us to Magor and we arrived back on site at 21.20! As I said, a nightmare indeed but well made up for with the quality of the Unicorn.”

Posted 5 years ago

“Nice caravan good service but took our 2018 swift vogue to Australia and brake sqeek really bad but swift will not replace even though they know it’s a problem.”

Posted 5 years ago

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Swindon Caravan & Motorhome Group is rated 4.7 based on 667 reviews