Swindon Caravan & Motorhome Group Reviews

Name: Swindon Caravan & Motorhome Group
Address: Greatfield, Royal Wootton Bassett,, Greatfield, Royal Wootton Bassett,, Swindon
Rating: 4.75

4.8 Rating 802 Reviews

94 %

of reviewers recommend Swindon Caravan & Motorhome Group

Company Reviews

Metrics

Info

4.8

Based on 802 reviews

Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Swindon Caravan & Motorhome Group:

Award winning dealership selling new and second hand touring caravans & motorhomes. With branches in Swindon, Oxford and Reading. We cater to all your requirements, from caravan & motorhome sales and accessory shops to our workshops and aftersales service.

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Phone:

01793772096

Email:

tom@swindoncaravans.com

Location:

Greatfield, Royal Wootton Bassett,,
Greatfield, Royal Wootton Bassett,
Swindon
SN48EQ

Swindon Caravan & Motorhome Group 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A Bailey Unicorn Series 3 Barcelona is hard to find. The one that Oxford caravans had really sold itself. I received an acceptable part-exchange deal figure without Alistair seeing my Pageant Series 5 Burgundy - which, at the time was sited near Carmarthen! Change-over day will always remain in my mind as a nightmare. Towing the Pageant 200 miles to Thame was the easy bit. Alistair obviously had to check out the Pageant before agreeing the part-exchange. Visually, he thought, and I knew that the Pageant was immaculate. However, the damp meter told a different story, despite the 'van being serviced annually, without ostensible concern. The upshot was that Alistair was unable to honour the verbal part-exchange deal. In fact, he would have preferred to take the Pageant away! The shock on my face was apparent I'm told. This may have persuaded Alistair to rescue the sale and he managed to, effectively, 'take the Pageant off our hands'. The whole thing did cost us an additional £2500 though, not something we were expecting or budgeting for. All this took much longer than we were expecting and the trip back to Carmarthen was further hampered by there being no diesel at M4 Leigh Delamere and a 90-minute RTC delay from J18 to J20! Diesel fumes got us to Magor and we arrived back on site at 21.20! As I said, a nightmare indeed but well made up for with the quality of the Unicorn.”

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Posted 8 years ago

“Nice caravan good service but took our 2018 swift vogue to Australia and brake sqeek really bad but swift will not replace even though they know it’s a problem.”

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Posted 8 years ago

“Well I was a bit sceptical when I looked at the condition of the caravan. It was meant to have been given a PDI. Found cobwebs on the seating and the cooker was not very clean. We rectified that with our own efforts. We also asked about the spare wheel 3 times, but had to drive home without one. Right that is the negative stuff. Lewis came up with the goods! Spare wheel arrived as promised today. I would like it be noted that he is very professional in his duties and if we're fortunate enough to buy another caravan, we will come back to you. Well done Lewis. Regards Alan Bates”

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Posted 8 years ago

“They were helpful with there offers and showing us around before we took the caravan”

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Posted 8 years ago

“very good sales staff very helpful but workshop not helpful caravan has gone back with fault and still not sorted”

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Posted 8 years ago

“We were walked through the buying process which for first time buyers was a real help.”

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Posted 8 years ago

“Very welcoming anf friendly staff. Both on Sales and after sales”

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Posted 8 years ago

“Good Price for the Caravan, kept me informed of delivery and was delivered on time.”

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Posted 8 years ago

“Good service, friendly staff and reasonable part exchange deals.”

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Posted 8 years ago

“Very helpful and knowledgeable staff”

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Posted 8 years ago

“Pleased to buy a bailey,hand over was ok all but a few snaggs with our 2017 caravan.sales staff could be friendlier”

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Posted 8 years ago

“Picked up caravan lunar Stella in July of this year 2017 overall good changeover”

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Posted 8 years ago

“The caravan was ready on the due date with everything in place”

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Posted 8 years ago

“From when we bought our Lunar Delta a year ago to the service this year, pretty good service. Some issues at both events but totally able to discuss and get a good resolve. We are happy customer's. Even when we dropped in to day for gas and a couple of other bits great service, even though we had to wait as it was busy, they found items for us, that not on the shelf. Good service is attention to detail and they do this. Equally it's good to ask or discuss if not happy and they will help”

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Posted 8 years ago

“""Difficulty in getting an appointment, three months to investigate a faulty fridge!”

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Posted 8 years ago

“Good choice of caravans and accessories.”

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Posted 8 years ago

“Good service and prices. I had several queries after the purchase plus a part was lost (not Swindon Caravans fault) and all were dealt with really well. I would definitely recommend them.”

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Posted 9 years ago

“Have not had a problem with with the caravan group. The Swindon site is hopefully sorting out out a warranty claim on our caravan window at the moment.”

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Posted 9 years ago

“A helpful sales team for making dreams come true, along with finding the best deal for your needs. As always, you the customer is a very important asset to making their business succeed. With that in mind you will be confident in the ability to get your hands on the caravan of your choice.”

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Posted 9 years ago

“A good range of new caravans and knowledgeable staff selling them. After Sales workshop staff also knowledgeable but booking has to be done a long time ahead with limited ability to add jobs arising between booking and service. An increased capacity providing greater customer support flexibility would be an improvement.”

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Posted 9 years ago

Swindon Caravan & Motorhome Group is rated 4.8 based on 802 reviews