Swagger & Swoon Reviews

Name: Swagger & Swoon
Address: Threadpepper Ltd, Nicholas HouseHeath ParkMain RoadCropthorne WorcsWR10 3NE, Worcestershire
Rating: 4.96

5.0 Rating 1,342 Reviews

99 %

of reviewers recommend Swagger & Swoon

Company Reviews

Metrics

Info

5.0

Based on 1,342 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swagger & Swoon:

Delighting brides and grooms for over a decade, Swagger & Swoon is the UK's largest online groomswear specialist, and winner of Best Groomswear in the UK Wedding Awards.

Visit Website

Phone:

01386 293 293

Email:

service@swaggerandswoon.com

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Swagger & Swoon 5 star review on 18th December 2023

Bem

Swagger & Swoon 5 star review on 15th December 2023

Clare Middleton

Swagger & Swoon 5 star review on 10th November 2023

Lynette

Swagger & Swoon 5 star review on 19th October 2023

Rebecca Blades Langley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From start to finish I felt taken care of and I was treated as a valued customer. Excellent service through out! Thank you.”

Helpful Report

Posted 4 years ago

“I really like the idea of the swatches as we were having trouble finding the right shade of blue for the mens ties that would match our bridesmaids dresses. Very pleased that we were able to get the colour that matched perfect to the dresses. Thank you to Emma for recommending colours and sending us some more swatches in the post straight away to us, she was also very helpful via email and live chat to. Brilliant website and service. Would definately recommend :)”

Helpful Report

Posted 4 years ago

“A superb service throughout. The sample swatches allowed me to find a perfect match with my wife’s outfit. The cravat and pocket square arrived quickly and were packaged with care. Highly recommended.”

Helpful Report

Posted 4 years ago

“Very good service 100%”

Helpful Report

Posted 4 years ago

“Thoroughly impressed with the service i have recieved the contact and fast responses have been second to non and extremely helpful in finding exactly what we needed for our big day. Emma has been fantastic and would highly recommend to anyone. Package arrived with the bow ties today and presented so well. Value for money spot on! X”

Helpful Report

Posted 4 years ago

“First Class customer service :)”

Helpful Report

Posted 4 years ago

“Tie is exact match for my wife’s dress for us to celebrate our 50th wedding anniversary it was delivered promptly and had really nice message inside Thank you x”

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Posted 4 years ago

“The tie is good quality was presented lovely can’t wait for my other half to wear it !”

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Posted 4 years ago

“Perfect match for my bridesmaids dresses - which I’d know about swagger and swoon earlier and saved a lot of time 😊 thank you!!!”

Helpful Report

Posted 4 years ago

“Fantastic customer service . Emma was amazing and so helpful . She made sure I found an exact match with my bridesmaid dresses and helped every step of the way ! I would definitely recommend for anyone planning an event or wedding .”

Helpful Report

Posted 4 years ago

“Fantastic service from ordering swatches to placing an order. I cant remember the ladys name that took my order but she was very helpfull, knowledgable, friendly and nothing was too much trouble i would definitely recomend for excellent customer service”

Helpful Report

Posted 4 years ago

“Amazing customer service, Emma has been so helpful. So many colours to choose from we were spoilt for choice. I would recommend to anyone looking for the perfect wedding ties. Thanks so much Swagger & Swoon!”

Helpful Report

Posted 4 years ago

“Brilliant service very helpful at all times and quick delivery”

Helpful Report

Posted 4 years ago

“Great colour match”

Helpful Report

Posted 4 years ago

“Swagger & Swoon are AMAZING! I originally ordered some swatches which I thought would match the bridesmaid dresses but when they weren't quite right, I contacted Swagger & Swoon for help and they were brilliant! They were always quick to respond and were very friendly and professional. In the end, I sent in a swatch of the bridesmaid dresses and Swagger & Swoon helped us to find a great match! Delivery was always prompt and I even received regular messages to make sure I was happy with everything. Fantastic service from start to finish! Thank you so much!!”

Swagger & Swoon 5 star review on 30th December 2019

Helpful Report

Posted 4 years ago

“I ordered some swatches to help decide which shade of purple was the best match for my new waistcoat. They were sent out promptly and with a little help, a colour decided on. A tie and pocket square combo was ordered. The entire process was accompanied by regular contact from the customer services department, which is unusual, but thoroughly appreciated as I had a few questions that needed answering about the products. Service was excellent from start to finish and I won't hesitate to use them again.”

Swagger & Swoon 5 star review on 16th December 2019

Helpful Report

Posted 4 years ago

“The colour was exactly as shown in the picture, delivery was quick and updates were frequent. Finally the customer service was outstanding, really put a smile on my face.”

Helpful Report

Posted 4 years ago

“Excellent service, always following up when needed making sure the entire process is smooth.”

Helpful Report

Posted 4 years ago

“Emma is a credit to the company. She was in contact throughout. Sge went out of her way to help with my enquiry and request. I am so very pleased with tie and pocket square. I would recommend this company to anyone 100%. Absolutely fantastic service!”

Helpful Report

Posted 4 years ago

“The ties are described the correct colour which is a huge relief brilliant prices too Emma from customer services had been most helpful sorting pocket squares to match the ties. Excellent service all round. Thank you”

Helpful Report

Posted 4 years ago

Swagger & Swoon is rated 5.0 based on 1,342 reviews