Swagger & Swoon Reviews

4.97 Rating 1,289 Reviews
100 %
of reviewers recommend Swagger & Swoon
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Swagger & Swoon Reviews

About Swagger & Swoon:

Delighting brides and grooms for over a decade, Swagger & Swoon is the UK's largest online groomswear specialist, and winner of Best Groomswear in the UK Wedding Awards.

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01386 293 293




Threadpepper Ltd, Nicholas HouseHeath ParkMain RoadCropthorne WorcsWR10 3NE, ,

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Swagger & Swoon 5 star review on 11th May 2020
Leanne And Matt
Swagger & Swoon 5 star review on 5th May 2020
Swagger & Swoon 5 star review on 27th February 2020
Chloe Dale
Swagger & Swoon 5 star review on 14th February 2020
Swagger & Swoon 5 star review on 30th December 2019
Swagger & Swoon 5 star review on 16th December 2019
Mr T Hayward
Swagger & Swoon 5 star review on 13th March 2019
Anonymous  // 01/01/2019
Unable to get a response from Swagger and Swoon regarding an unfulfilled order. The Wedding is in a week and we have no Ties.
Posted 4 days ago
Great communication the fabric is beautiful and the colour is perfect even when my deadline was getting close they did exactly what they said they would do ..... fabulous
Posted 1 month ago
Amazing customer service! Zoe in particular was an absolute star, I ordered multiple ties in multiple batches as I wasn’t sure how many I needed, Zoe grouped the order expedited the delivery and kept me in contact through every stage of the process. Delighted with them and the quality of the ties is brilliant. Thanks again Zoe!
Posted 2 months ago
Excellent service and information. My wedding day suit arrived very quickly and even better it fitted. I would recommend anyone to use Swagger & Swoon. Many Thanks Barry
Posted 3 months ago
I have had amazing customer service.. After purchasing over 30 different sample swacthes and 5 being from swagger and swoom I found my perfect tie color for our bridal party. The quality of the ties and pocket squares are just fantastic. I ordered a few matching ties and pocket squares and 1 boys pre tie which was too small. Hannah at customer service offered to send me a replacement self tie and a free returns label to return the self tie all free of charge. This is one of the most professional and high quality brands I've ever had the pleasure of purchasing from. Thank you Hannah for making my wedding purchases stress free ♥️ Claire
Posted 4 months ago
Excellent customer service & communication, delivery came faster than initially predicted & very good quality product. We had not been able to find a match for the ties to the bridesmaids dress swatch. After purchasing several swatches that weren’t compatible, Zoe went the extra mile to find us a colour that wasn’t on their website & I’m so happy with the quality & colour match of the ties.
Posted 4 months ago
Couldn’t of been more helpful couldn’t find my colour to match my swatch I had received and a lovely la day called Hannah emailed me to say they had been discontinued but had some already made and sent me links so glad I found this website
Posted 6 months ago
Highly Recommend. Ordered 6 ties on 9th July. Dropped an email to customer services on 13th July, as hadn't seen the potential 4 to 6 week wait. I had put the 20th July as the date of my 'event'. Explained that rather than a wedding, they were for my dad's funeral. Quick response told me they were already in the workshop (plus a little 'sorry for your loss' message) and sure enough they arrived on 16th July! Great quality ties with excellent customer service. Thank you Swagger&Swoon, they were perfect!!
Posted 11 months ago
Great company! The communication has been fantastic and more importantly the product is great. Our bridesmaid dresses have been ordered and I was struggling to find the colour to match however swagger and swoon have a great range of colours. The ties and pockets squares have arrived today and all in perfect condition and the quality is fantastic. I definately recommend using this company as good price, quick delivery and great communication
Swagger & Swoon 5 star review on 11th May 2020
Posted 1 year ago
Excellent service. From my initial order of swatches, to the final order for ties and pocket squares, the service received was second to none, and the special little surprise in my order box, was the icing on the cake. Thank you swagger and swoon, you are highly recommended. Thanks again Steve
Posted 1 year ago
A great service from start to finish. Free postage on samples was a huge plus and at 30p each I could afford to order a whole bunch to compare at home. Process of ordering my chosen colour was really easy. I typed the colour code into the website to make sure I definitely ordered the right one and all the products came up for that colour. Ties and pocket squares arrived within a few days, nicely packaged and presented. Very happy indeed
Swagger & Swoon 5 star review on 5th May 2020
Posted 1 year ago
Received our ties and pockets squares quickly and presented in such a lovely way. Very helpful to talk to and made it very easy to match up with my bridesmaid dress. The material of the ties and pockets squares is such good quality. Thanks to Gary and Hannah for all your help.
Posted 1 year ago
Swagger & swoon have been amazing from ordering colour swatches to ordering my ties & pocket squares. They have kept in contact to make sure everything is all ok and offered help where needed. Would definitely recommend x
Posted 1 year ago
Fantastic customer service, fast delivery, very helpful staff and great presentation of products. High quality. Very happy. Thankyou
Posted 1 year ago
So helpful, could not do enough for you and responded quickly to questions. Great service!!
Posted 1 year ago
Very quick response to my query, couldn’t have been more helpful with answering any questions. All in all excellent service.
Posted 1 year ago
So easy. Ordered the swatches I thought would match and picked the perfect one. Easy
Posted 1 year ago
Excellent service, product arrived quickly and was packaged extremely well. The product quality is very good would definitely recommend
Posted 1 year ago
Brilliant customer service x
Posted 1 year ago
Ordered ties for my sons wedding , and arrived on time with amazing presentation, Gary and Charmaine love them!
Posted 1 year ago
Swagger & Swoon is rated 4.97 based on 1,289 reviews