Swagger & Swoon Reviews - Read 1,282 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Swagger & Swoon:

Delighting brides and grooms for over a decade, Swagger & Swoon is the UK's largest online groomswear specialist, and winner of Best Groomswear in the UK Wedding Awards.

Visit Website

Phone:

01386 293 293

Email:

service@swaggerandswoon.com

Location:

Nicholas HouseHeath ParkMain RoadCropthorne WorcsWR10 3NE

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Swagger & Swoon Reviews | 25th December 2019

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Swagger & Swoon Reviews | 24th December 2019

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Swagger & Swoon 5 star review on 25th August 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Highly Recommend.
Ordered 6 ties on 9th July. Dropped an email to customer services on 13th July, as hadn't seen the potential 4 to 6 week wait. I had put the 20th July as the date of my 'event'. Explained that rather than a wedding, they were for my dad's funeral. Quick response told me they were already in the workshop (plus a little 'sorry for your loss' message) and sure enough they arrived on 16th July! Great quality ties with excellent customer service. Thank you Swagger&Swoon, they were perfect!!”

Posted 1 month ago

“Great company! The communication has been fantastic and more importantly the product is great. Our bridesmaid dresses have been ordered and I was struggling to find the colour to match however swagger and swoon have a great range of colours.
The ties and pockets squares have arrived today and all in perfect condition and the quality is fantastic.
I definately recommend using this company as good price, quick delivery and great communication”

Swagger & Swoon 5 star review on 11th May 2020

Posted 4 months ago

“Excellent service. From my initial order of swatches, to the final order for ties and pocket squares, the service received was second to none, and the special little surprise in my order box, was the icing on the cake. Thank you swagger and swoon, you are highly recommended. Thanks again Steve”

Posted 4 months ago

“A great service from start to finish. Free postage on samples was a huge plus and at 30p each I could afford to order a whole bunch to compare at home.
Process of ordering my chosen colour was really easy. I typed the colour code into the website to make sure I definitely ordered the right one and all the products came up for that colour. Ties and pocket squares arrived within a few days, nicely packaged and presented. Very happy indeed”

Swagger & Swoon 5 star review on 5th May 2020

Posted 4 months ago

“Received our ties and pockets squares quickly and presented in such a lovely way. Very helpful to talk to and made it very easy to match up with my bridesmaid dress.
The material of the ties and pockets squares is such good quality. Thanks to Gary and Hannah for all your help.”

Posted 4 months ago

“Swagger & swoon have been amazing from ordering colour swatches to ordering my ties & pocket squares. They have kept in contact to make sure everything is all ok and offered help where needed. Would definitely recommend x”

Posted 4 months ago

“Fantastic customer service, fast delivery, very helpful staff and great presentation of products. High quality. Very happy. Thankyou”

Posted 5 months ago

“So helpful, could not do enough for you and responded quickly to questions.

Great service!!”

Posted 5 months ago

“Very quick response to my query, couldn’t have been more helpful with answering any questions. All in all excellent service.”

Posted 5 months ago

“So easy. Ordered the swatches I thought would match and picked the perfect one. Easy”

Posted 5 months ago

“Excellent service, product arrived quickly and was packaged extremely well. The product quality is very good would definitely recommend”

Posted 5 months ago

“Brilliant customer service x”

Posted 5 months ago

“Ordered ties for my sons wedding , and arrived on time with amazing presentation, Gary and Charmaine love them!”

Posted 6 months ago

“One of the most helpful companies I've ever delt with was so helpful would definitely recommend this company.”

Posted 6 months ago

“Highly recommend Swagger and Swoon the customer service is outstanding and ordering online is so easy. I ordered a tie received within two days also wanted pocket square which was out of stock, made enquires as to when they would be back in stock received a lovely email from Emma to say they could make one.”

Posted 6 months ago

“Excellent product with quick delivery.”

Posted 6 months ago

“The best customer service I have ever encountered.”

Posted 6 months ago

“Perfect colour match! And such a cute little touch with the wedding poem and little sweets!”

Posted 6 months ago

“Zoe has been so helpful throughout the whole process!
I couldn’t have asked for better, her customer care was excellent!”

Posted 6 months ago

“Very fast and personal response. Emma organised what I needed and kept me informed as she sorted it out. Order arrived when promised and is just what we wanted.”

Posted 6 months ago

Swagger & Swoon is rated 4.97 based on 1,282 reviews