Swagger & Swoon Reviews

Name: Swagger & Swoon
Address: Threadpepper Ltd, Nicholas HouseHeath ParkMain RoadCropthorne WorcsWR10 3NE, Worcestershire
Rating: 4.96

5.0 Rating 1,344 Reviews

99 %

of reviewers recommend Swagger & Swoon

Company Reviews

Metrics

Info

5.0

Based on 1,344 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swagger & Swoon:

Delighting brides and grooms for over a decade, Swagger & Swoon is the UK's largest online groomswear specialist, and winner of Best Groomswear in the UK Wedding Awards.

Visit Website

Phone:

01386 293 293

Email:

service@swaggerandswoon.com

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Swagger & Swoon 5 star review on 18th December 2023

Bem

Swagger & Swoon 5 star review on 15th December 2023

Clare Middleton

Swagger & Swoon 5 star review on 10th November 2023

Lynette

Swagger & Swoon 5 star review on 19th October 2023

Rebecca Blades Langley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient service, tie and handkerchief of outstanding quality. I’m happy with the purchase and I’ll be using the website again soon.”

Helpful Report

Posted 4 years ago

“Parcel arrived beautifully packaged with a lovely card and sweets. Lovely touch, thankyou”

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Posted 4 years ago

“Fast, efficient, helpful service”

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Posted 4 years ago

“Easy ordering very quick service and quality of ties seemed great Very very impressed”

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Posted 4 years ago

“Great service, on time delivery and all questions I had were answered very quickly.”

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Posted 4 years ago

“Paige was amazing at getting colour swatches sent out and getting everything ordered so that it will all arrive in time for our wedding day”

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Posted 4 years ago

“Beautifully packaged with a lovely personal touch. Very quick to arrive & very good communication. Thoroughly recommend. A*****”

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Posted 4 years ago

“Spoke to Paige who has been excellent throughout in sourcing me the colour to match a bridesmaid dress, amazing service!”

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Posted 4 years ago

“I’ve been searching for ties for my wedding for months and I wish I’d come across Swagger & Swoon sooner! Fantastic service, great quality products. Particularly good that you can get samples of the products before you buy making life a lot easier! Love how personal the whole experience has felt - I feel like a genuinely valued customer! Presentation of the products when delivered was above & beyond and even included a little treat. Nothing but good thoughts about this company - I will definitely be recommending them. Thanks Swagger & Swoon!”

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Posted 4 years ago

“Brilliant customer service and amazing quality. Very fast delivery, would highly recommend and will 100% using this company again.”

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Posted 4 years ago

“Excellent service, lovely tie that’s a perfect match . despatched same day as ordered, highly recommend.”

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Posted 4 years ago

“Great service, great quality ! Beautifully packaged and even a couple of thank u sweets ! Will definitely recommend !”

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Posted 4 years ago

“Ordered some ties for my wedding, Great price, Great Quality and loved the way they were sent, felt really personal. Also had to send a couple back and had no issues. Would 100% shop again.”

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Posted 4 years ago

“We had been looking everywhere for ties in the right shade of green, so were really glad we came across Swagger & Swoon! We ordered some swatches which arrived really quickly and were spot on what we had been looking for. When we were ready to place an order the process was quick and straight forward and they turned up quickly too and are great quality. Really friendly staff who have been nothing but helpful all the way through - would highly recommend. Just a shame you only do ties!”

Helpful Report

Posted 4 years ago

“Absolutely amazing service! I ordered samples and couldn’t decide which one because they where all lovely. We picked on and bought 4 ties, they where beautifully presented in a a box wrapped in pink paper. There was a little gift and note to say thank you. It’s the little personalised things that make purchases like this special. Highly recommended!”

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Posted 4 years ago

“Excellent service and great staff. Thank you xx”

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Posted 4 years ago

“We ordered ties for our wedding from Swagger & Swoon and it has been amazing from start to finish! We ordered a couple of swatches which came really quickly and then after making up our minds, the ties were perfect and came so beautifully packaged! I would 100% recommend!”

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Posted 4 years ago

“I would highly recommend Swagger and Swoon, not just for their brilliant range of colours but their customer service, too. Paige was incredibly helpful in finding the right colour for us, and prompt with email replies. She ensured our ties were here in time for our destination wedding and they're absolutely beautiful. Thank you!”

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Posted 4 years ago

“Very happy with my order,which arrived quickly and was nicely presented and packaged with a personally signed card and a Favour enclosed.”

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Posted 4 years ago

“The best customer service I've ever received from an online service, along with a fantastic range of items.”

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Posted 4 years ago

Swagger & Swoon is rated 5.0 based on 1,344 reviews