Swagger & Swoon Reviews

Name: Swagger & Swoon
Address: Threadpepper Ltd, Nicholas HouseHeath ParkMain RoadCropthorne WorcsWR10 3NE, Worcestershire
Rating: 4.96

5.0 Rating 1,386 Reviews

99 %

of reviewers recommend Swagger & Swoon

Company Reviews

Metrics

Info

5.0

Based on 1,386 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swagger & Swoon:

Delighting brides and grooms for over a decade, Swagger & Swoon is the UK's largest online groomswear specialist, and winner of Best Groomswear in the UK Wedding Awards.

Visit Website

Phone:

01386 293 293

Email:

service@swaggerandswoon.com

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Swagger & Swoon 5 star review on 28th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best customer service I have ever encountered.”

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Posted 5 years ago

“Perfect colour match! And such a cute little touch with the wedding poem and little sweets!”

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Posted 5 years ago

“Zoe has been so helpful throughout the whole process! I couldn’t have asked for better, her customer care was excellent!”

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Posted 5 years ago

“Very fast and personal response. Emma organised what I needed and kept me informed as she sorted it out. Order arrived when promised and is just what we wanted.”

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Posted 5 years ago

“Excellent service, it was good to be able to order a sample for the colour match.”

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Posted 5 years ago

“Had to make last minute addition to sage green wedding ties (already had 3, needed 4) and it was put in the post immediately. They are gorgeous and match colour theme perfectly. Many thanks. 💚”

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Posted 5 years ago

“Fantastic service, loads of choice and great expert advice. The product arrived quickly and beautifully packaged. Even though I was only buying one item I was made to feel just as important as someone who was purchasing much more.”

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Posted 5 years ago

“Absolutely brilliant service, worthy of 6 stars!”

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Posted 5 years ago

“Really great selection of colours and materials, quick service and nicely packaged. The groom is very happy with the result!”

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Posted 5 years ago

“Staff were extremely helpful and quick to respond to my emails when I contacted them. Nothing was too much trouble. Also love the fact you can order swatches to ensure you get the right colour for what you are lookong for! I now have a perfect colour match to go with my wedding theme! So excited to receive our purchases soon.”

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Posted 5 years ago

“Fantastic, quick service. Couldn't ask for anymore!”

Swagger & Swoon 5 star review on 27th February 2020

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Posted 5 years ago

“Huge amount of colours and options!! Amazing service from first initial order, received the swatches in the 3-4 days estimated. I then received a text to say if I needed any help to reply directly and they will help if anything is out of stock. I then ordered what I needed however I was 2 pocket squares short. This was not a problem they reserved 2 more pocket squares, sending an invoice for me to confirm. I am waiting for delivery and I'm so excited to see them! Thank you Swagger and Swoon for matching my colour! I can't wait to see them on our wedding day! :)”

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Posted 5 years ago

“Absolutely amazing, the customer service makes things very personal to you not just a chain store who packs stuff and sends I’m very pleased with my partners tie it’s stunning and packed to perfection Thanks guys”

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Posted 5 years ago

“What a great service! I had been looking for ties for some time but had not found the right ones. I ordered a number of swatches from Swagger & Swoon but wasn’t sure about the match so I took advantage of their match service and sent them swatches of the bridesmaids dresses. I was thrilled when I received the matched swatches and ordered ties straight away and received them a couple of days later. So pleased I found Swagger and Swoon! Thank you!”

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Posted 5 years ago

“Lovely tie. Packed really nicely. With a little thank you that was really nice. Quick delivery would recommend.”

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Posted 5 years ago

“Great quality, customer service and quick delivery too!!!”

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Posted 5 years ago

“Quick delivery, we’ll packaged, good quality products and one of the only places I was able to find a perfect match to my bridesmaid dress colours.”

Swagger & Swoon 5 star review on 14th February 2020

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Posted 5 years ago

“Outstanding service. Couldn’t be any better.”

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Posted 5 years ago

“Absolutely fantastic service. Really helpful staff. Items arrived beautifully wrapped. I will definitely use your site again in the future. Many thanks for making our special day that little bit less stressful!!!”

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Posted 5 years ago

“Amazing service all round. Needed some more swatches & they posted them out to me straight away & been Back and forth with Zoe over email who had been an amazing help for me. A* customer service I can’t wait to use the bow ties & braces at my wedding for my page boys. The swatches are so useful as I have given them to all my wedding vendors who need to match the colours up. Very highly recommend.”

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Posted 5 years ago

Swagger & Swoon is rated 5.0 based on 1,386 reviews